4 years into my home and zero complaints. Customer service is beyond outstanding and you literally…read morewon't find a better company or persons behind it to make your dream home come true. I really don't want anyone else ever touching this house for improvements or renovations because my level of trust is SHOT from being burned by other contractors. Do NOT hesitate to contact this builder.. in fact, DO IT NOW. :)

For a first timer venturing into a custom built home, I was super impressed with how easy these…read moreguys made it. Communication was great and my spouse and I really felt like we could trust these guys throughout the whole process. Building a home can be overwhelming and even a bit scary but there was a great amount of support and sharing of knowledge every step of the way. As I sit at the kitchen island of my new home, I am grateful to have chosen John Robb Custom Homes as my builder.

I called Brandon on Wednesday to reinstall a toilet and by Thursday it was in and running…read moreperfectly. He drove all the way from Fredericksburg to Richmond to help me out. Professional, affordable, and very hard working. You can not beat those qualities in a business owner who takes pride in what he does.

We needed an emergency tarping of our roof due to damage from a storm. Brandon's was the only…read morecompany to reply to our calls. Not only that, but he came just a couple hours after the adjuster left. He did a great job removing the tree limb and getting our roof secure. Then he came back in less than two weeks to repair our roof and patch the area with new shingles. One other company that finally returned our call couldn't have done the job for weeks and would have been more expensive. Brandon had let us know that the new shingles wouldn't quite match our old ones, but that seemed to be a supply issue. Not a big deal since it's the back of the house and not easily visible anyway. I was impressed that they came to Richmond all the way from Fredericksburg, and if they were running late due to traffic, Brandon was good to let us know. Brandon and his partner were hard-working, polite, considerate, and willing to work around our schedule. They were reasonably priced and the final cost closely matched their estimate. I would recommend them.

Courteous and friendly staff. Kimberly was so helpful and thorough in quoting my window qlass…read morereplacement. She patiently helped me determine every aspect required and promptly gave me a quote for the procedure. Kimberly even let me know who would greet me when I arrived with the window. Stacy and Kimberly greeted me and checked the window, gave me an approximately pickup time and even texted me when it was ready. I can't say enough about the fine replacement of my insulated double pane glass replacement, and what a Blessing to the Window Hospital to have such remarkable customer service and care. Thank you!

Start to finish was a great experience. Kimberly was thorough and quick with scheduling our repair…read moreas well as informative with pricing. An associate came on a Monday to assess and measure. He was on time and in/out within 10 minutes with the necessary info. The repair man came the following day (during the scheduled time frame) and was in and out within 20 minutes. The window looks perfect. You would never know if once had a crack in it. Highly recommend!

I'm very happy with the work and service. He came in a timely manner and after diagnosing the…read moreproblem he was able to fix the problem with my soffits. I had another company tell me that all of the soffits had to be replaced whereas he said something had to be tightened up and that would fix it. The price for the repair was very fair and I would recommend him to my neighbors for any work for the home

Came during a rainstorm, performed the work efficiently, and did not try to upsell with things I…read moredidn't need. A lifesaver!

We have hired Steve multiple times for various home repairs. He arrives promptly for appointments,…read moreprovides detailed written estimates, correctly completes work on schedule, and follows up with evaluation forms which solicit information regarding customer satisfaction. He is the first person we turn to when we need any type of home repair. He is honest and hard-working. Thanks Steve!

After finishing the job, they did not clean the dust that accumulated while sanding areas. The…read morerooms not being serviced were not blocked off with plastic and therfore the white dust everywhere. A house cleaner had to be called to complete a cleaning. I was told to call if anything needed further attention. After noticing a few things that needed attention, I've called, sent text messages and sent emails and after over a month, I'm still not able.to get those things fixed. I was advised someone will be sent to complete the work but still have not heard back. I have the rest of my house that needs painting but will not use this company again.

From beginning to end, Wilber and his team were excellent! When we called for the first time,…read moreWilber himself answered and he came to our home to give us a quote a day or two later. Wilber is professional, conscientious and cares about doing things the right way. He was also flexible when we made changes a few times. His team was professional, courteous, and they were always right on time. Each day Wilber would let us know the plan for the next day and the time they would arrive. Communication was excellent. If we had any areas that we wanted to be touched up a little more, or any changes, Wilber accommodated us. He even offered to return if needed if we scuffed the walls during our move out (we are selling our home). They made our home look new again, maybe even better than new! I would recommend Wilber S Painting 100%. Description of work: We had interior and exterior painting done, drywall repairs, wood rot repair, pressure washing of our foundation done before painting. Interior painting: kitchen (walls, ceiling, trim, doors), morning room (trim, walls), 2 story living room, including trim and doors, foyer area, stairwell, and master bath ceiling painted. We had many areas throughout the house that needed drywall repairs: cracking along the drywall tape, nail pops, cracks, chips, etc. We had exterior painting done: metal roofs over bay windows, bay windows painted, front door, foundation brick repainted. We had a door that had some wood rot and it had also been chewed a bit by a puppy that he fixed and made look new. Beautiful work and I am a perfectionist myself. It was worth every penny.

Highly recommend Southpoint Kitchen and Bath. Just completed a remodel of two bathrooms and we…read morecouldn't be happier. The quality of their work is top-notch and they finish on schedule. Yasin, the owner, is readily available to take care of any issues either during or after the job. Will definitely use them again when the need arises.

Southpoint K&B just finished removing a tub and installing a shower and replacing tile in a second…read morebath. They also replaced the BR sinks and countertops. We couldn't be more pleased. Ismail visited to talk to us about the work, showed us numerous options, and was very helpful in helping us choose tile. This was one stop shopping... we didn't have to schlep to tiles shops choosing tile... they have everything right there in their shop. Yasin oversaw the work and kept tabs on each step of the process. Oscar, William, and Luis worked well together and kept us informed on their progress. We can't say enough good things about this company and highly recommend them.

Not a fan at all. My…read morebasement had flooding issues and when I tried to bring this to my elderly parents' attention, they somehow decided to finish the basement, despite the musty smell and this seasonal flooding for 20 years. I was hoping that maybe Hivex would identify this issue and maybe back me up on this point before they fully converted it to a rentable living space. But they didn't. We then got a huge rain which left visible signs of flooding and standing water on the basement floor. When I told my Dad, he said it was due to Hivex mopping the floor. I was certain that Hivex would help clear this up and attribute the water to the recent storms. They didnt--they confirmed (lied?) to my dad that it was due to their mopping a few days prior. So then they started installing the framing for the drywall, despite the smell and standing water. I knew the project was doomed at this point because once the drywall went up, that moisture would be sealed off behind it and the mold would just flourish. That's when we got the biggest storm in Spring of 2025 which resulted in catastrophic flooding of the basement, leaving zero doubt about the flooding. (This is also a common-sense issue in our area, which has heavy clay soil). We hired a basement moisture company to deal with the seasonal flooding but we had to remove the framing to install the dewatering trench at the base of the wall. At this point, they were really behind schedule. The price was outrageous. Over $80K. My friend just finished his basement and oversaw the drywall, electrical work, cabinetry, etc. He did his basement, which is larger, for around $20,000. The mark up was huge and I was really expecting more. Hivex is for people who love to spend money. Little things they missed: 1. Basement door will not lock and the GC never coordinated with the basement moisture people as to who's fault this was. I thought the GC was supposed to solve things like this and not let things fall through the cracks? 2. Ceiling fan is supposed to reverse during the cold months. This feature is broken which really sucks in the winter time, when all the warmth stays on the ceiling. 3. Faucet was really loose and I had trouble correctly tightening it. Frustrating for a few weeks as it gradually loosened and I had to keep fixing it. 4. The reverse pump for the bathroom was not even sealed. There was a visible gap on the lid of this device and the smell was AWFUL for a few weeks. My aging parents cant smell anything so they just said I was crazy. After a few weeks of this smell, they finally had someone come to seal it. This worker seemed very honest and he said it was bad they missed this. Nasty Hivex. 5. They have really bad deals and poor quality when it comes to their cabinetry and kitchen design options. (Cheap stuff designed to maximize profits). They also refuse to work with whatever company you went with for the cabinets/hardware/faucet. Again, whats the point of the GC if they arent coordinating with everyone? We went with IKEA and it was SO chaotic and horrible. Its basically an automated company at this point.

This company saturates my mail with their UNSOLICITED ADS. I have sent them numerous notices to…read morestop sending me their ads, and they refuse to stop. They are violating federal law by refusing to stop their unwanted mailings. I don't know how good their work is, but based on their illegal mailings, I would never trust them to do anything.