Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

My 9i yo father wanted to visit her grave ato set up nd needed gurney transport…read more I called to set up transportation. The request was for Saturday of Labor day weekend and the destination was outside of their service area. No problem. They immediately went to work and within the hour everything was set. Unfortunately my dad wasn't up to making the trip so we had to cancel. But I have no doubt that we would have had superior service and assistance. I'll definitely contact and recommend them for future service when needed.

This companyvtransported my critically ill sister when we moved. Everything went well and they took…read moreextra care.

Drivers Tony and Erick have been wonderful. On time, friendly, helpful, courteous, and great with…read morethe patients. We had a address issue on my hospitals end, and needed to go to another location last minute and they were so courteous and reassured us that they can take us to this other appointment and they did with no issues, no complaints. 10/10 service. Highly recommend this transport company.

5/23-2025 I paid $242 which was the cheaper option. I use the more expensive person first they were…read moregreat. I tried to try use these people because they had great reviews, and I think they bought the reviews because the service was NOT that... they gave me RACIST Vibes .... Would they have set a white woman on the ground after her $50,000 plastic surgery and Racist Orange County? NO‼I had a surgery on my back that cost me $50,000 and had a nonemergency ambulance pick me up so that I wouldn't have to put any stress on my incisions in this process. I told them they wouldn't be able to go up the stairs with that gurney and they refused to listen to me. Very likely because I'm a BLACK woman... though I told them more than once to get more than one sheet and they refused..... and then when I got too heavy for them because they were not strong enough to do their jobs they sent me on the concrete on my open wound from my four hour surgery before that... not once not twice but THREE times and then when we finally got to the door, he had to sit me down again, and my face was in his sweaty CROTCH because he didn't have the strength to pick me up... I have a witness to all of this.. I have to have a revision on that surgery that will cost me no less than the original surgery so I need financial compensation either. We can resolve this out of court or I can see them in the courtroom‼ I have included photos to show you how my body healed normally on the left side where they didn't sit me on the ground and how differently it healed on the right side after having 20 surgeries I've never had a scar that was keloid and that's what happened because they caused my incision to open, and I have pains their constantly‼ they have to pay for their incompetence and negligence‼ go elsewhere. They are better places cheaper is not better. He begged me not to write this review so he gave me a refund. I told him you will know in three weeks if I'm writing a review or not it took me six weeks to heal so here's the review. They messed up my $50,000 surgery and I must be compensated and reimbursed because I have to go through it again in the story either we settle out of court or we go to court and you can tell my lawyer about it

My dad had knee surgery and I called for medical transportation. The driver Mr.Rhyan was…read moreprofessional punctual and very helpful highly recommend!

Shuttle Care did an incredible job with picking up my grandmother from our house in Mission Viejo…read more On time, professional, and quick to respond! Highly recommend them!!

Thank you Care Med for the great service Helping us out at…read morethe last minute when my mom needed assistance you guys are great Special nod Eric for being so nice and reassuring with mom

I really appreciated Care med support and service. We were looking for a private transport late…read morenight as the hospital could not provide one for us. Care med was so accommodating and helpful. I spoke with Eric and he was extremely helpful & considerate of our needs. Thank you to their team for bring my loved one home!

Their service was fantastic. They arrived on time and got my dad to his appointment with plenty of…read moretime to spare. The driver was very nice and efficient. I highly recommend SAFELINK TRANSPORT!

SafeLink provided transportation to my husband 3x a week to go to dialysis and their service was…read moreexcellent. They were always on time, very pleasant and got him back to his facility safe and sound. I highly recommend this company. Rosemarie and Katlene were great and work as a team with the facility and the patient. I will definitely call them again if I have any additional transportation needs.

From my dad: I was the first to ride in their new van. Very nice and very nice people. Very…read moreaccommodating!! Good pricing and just all around a real good experience. I give it 5 stars! We are in need of non emergency transport again, they are the only place we are going to call. First time we used this service they arrived at the hospital 20 minutes after being called! They had an extra wide wheel chair! We weren't sure they would have one.

Sent two emails, called once and left voice mail. After 72 hours, no response after three attempts…read more Good thing there were other transportation services to use. Maybe good service but could not get in contact. Appears to be poor customer service for a 24-hour service.

At 87, my mom experienced a devastating event that left her in relentless, excruciating pain for…read moretwo months, delirious and unable to do anything but be moved from her bed to a wheelchair. Riding in a normal car was out of the question so when her medical provider told us she needed to be in Irvine (12 miles away) by 6 a.m. on a specified date I had a job to do: I had to find a way to get her there. I won't tell you about the places I contacted that a) didn't respond b) couldn't handle such an early pick-up or c) were already booked. Instead I'll tell you about T&M Assisted Transportation Inc., a place I found on Yelp and was a bit leery of given how few reviews they had from people with hearty yelp profiles. Here's what happened: * I left a message on the 800# at night * I received a call back within 10 minutes. * I was quoted a price of $89 for round trip service, $110 if either leg occurs on a weekend. * I was asked to text the specific details of my request to a different phone number (non-800#) * I did, and received back immediate confirmation of my now scheduled ride. Call me paranoid, but I remained nervous about T&M not showing up. There was a lot riding on me getting Mom there and unlike some other services I've used, they requested no advance credit card payment. Still, they'd been so responsive that I crossed my fingers and said a little prayer. Voila. In the pitch black morning (5:10 a.m.) I received a text from the driver. She was outside and ready to transport us. T&M's van isn't fancy but it is fine. The driver safely secured my Mom's wheelchair and delivered her and her caregiver safely, and on time, to the hospital. (I met them there in a separate car). So now, T&M Assisted Transportation has another excellent review, this time from a yelper with a robust profile and that, to me, indicates that you can and should trust them. They are very responsive and reliable and won't let you down in your time of need. Some other stuff: * The second leg of my Mom's "round trip" was to a different address in a different city and not scheduled until days after the first trip. My experience scheduling this leg of the journey was responded to just as quickly and, though I couldn't get my ideal choice of times on such short notice, we were able to agree on an acceptable time. * Payment can be made by personal check once the rider has been delivered to their destination. * Serving all of Orange County and Los Angeles County and possibly more, just ask. * Operating 24/7, 365 days per year. * T&M's web site lists other services they provide. Based on my experience, I'd not hesitate to try them for whatever services they might offer. * Thank you, Monserrat, for your warmth and responsiveness to my initial contact and each additional contact. It is rare when people respond so quickly then follow through so professionally and it did not go unrecognized. You can count on T&M Assisted Transportation.

PLEASE BE AWARE!!!!!!! Super unprofessional company and stuff !!!!! They can't even get your name…read moreand information properly , you have to call them back million times in order to set up transport! The worst thing - they confirmed with our hospice , sent me text with confirmation and then 1,5 hour later called and cancelled !!!! Patient was 107 years old lady waiting for them to pick her up along with her family ! I've never seen such an unprofessional service ! 0 stars !