Stopped by here for quick view of their shoes. I am in need of some new tennis shoes for playing…read morecardio tennis. Parking lot was very busy here but was able to grab a spot. Once in, had to wait as they crowd control how many consumers can be in store at once. I was happy at the selection of shoes at this store. I found four pair of sneakers. Ended up pulling the trigger on two of them. Ultimately got a nice pair of Nike court vision shoes for $44. Very good deal. Additionally got a pair of Salomon Drx Bliss $44 (retail $160) shoes which are traditionally running shoes but they were a perfect fit. Neither shoe had a box. However I am keeping these so don't need a box. Overall good experience at the store. Several grooming items available and good selection of hard to find perfumes. Always wanted Sunflower by Arden and couldn't leave at store for $10.99. I also saw some White Diamonds perfume for sale which was a big hit back in the day.

I didn't even realize that Ross was in my area. The other day I decided to check them out and I…read morewas pleasantly surprised at all the deals I found for my kitchen. They are excepting returns/exchange which is great because the knife set I picked up was not in the best condition. SN: The return/exchange line is seperated from each other. Now for the important part you have to wear a mask, social distantings is in place but some customers don't follow the rules. They have hand sanitizer in the front of the store and there was one at my register. They only allow a certain amount of people in the store at a time and they wipe down the carts. The dressing room is closed but you can return for now if it doesn't fit. The employees I interacted with very nice and with the two I talked to you could see their smile through their mask...I mean one of them did have a mask with a smile imprinted on it but was only a positive. I know people want some type of normal and with all the stress of what is going on in the world, I found myself enjoying my experience. Thank you Ross and the employees. As always Enjoy!

The new space is very welcoming and beautifully curated. I keep buying things here, which is…read moresomewhat unusual for me, since I'm not into retail therapy and have a full closet already. The location, near the Cove Lounge and the lake, is perfect--especially, given that it's under 20 degrees outside at the moment, its proximity to the Cove.

SHE Is an amazing curator. Ancestors lead her to the treasures for you!…read more GOOOOO AND FIND WHAT YOUR VINTAGE HEART DESIRES.. and what the universe thinks you deserve!

I've tried to come for my niece prom for a dress rental. The place is really hard to find. Even the…read moresecurity couldn't locate the place for us. I called the owner she declined my call and said she was on the phone and to text her. I let her know that I'm at the address but can't seem to find the correct store front. She never responded. After 25 minutes of walking around trying to find it and multiple text the owner never responds. I traveled a hour to get here and this is how she treats her customers. Oh and as I'm typing this now lol I've just been informed this business is closed so disregard

Love the dress and great customer service! I was attending a gala where I would be interviewing…read morecelebs on the red carpet for my blog Chiataglance.com. I was in desperate need to find a dress last minute for this super classy event. Jen at the Frock Shop was able to help me find a super cute Dave and Johnny designer dress that fit me perfectly. The theme of the night was 1920's and I got sooooooo many compliments on my dress!! I will definitely be coming back for more occasions. Reasonably Priced, great selection, and awesome customer service. :)

I purchased a pair of " party over here straight leg jeans w black fringe"…read morewhen i went to to return them online, the were deemed " final Sale" they were not final sale when i purchased them, or i would not have purchased them, ( I wasn't sure if i'd like them.) Now i'm stuck with them. I FEEL ITS NOT FAIR TO DEEM AN ITEM ' FINAL SALE" FOR THE CUSTOMERS WHO PURCHASES BEFORE THE ITEM GOES TO FINAL SALE !

0/10 DO NOT RECOMMEND! They sold me a chain belt that broke when upon them trying it on me while in…read morestore. They replaced it, it broke again while I was at my home preparing for my putting. I then had to find an entirely different outfit. I took the chain belt back with the clutch to match that I never got a chance to wear because of the wardrobe malfunction only for them to not accommodate with an exchange, a store credit, a refund...NOTHING! This is completely unacceptable. The manager was extremely rude and unapologetic.

Came here for a few items. I was pleased with the selection. They have their holiday theme gifts…read moreand decor out which is perfect. I will say, I did find it harder to find the girls pajamas. Also it would be nice if they carried more women's size 5 shoes.

Love being followed in store as a pregnant person by a xenophobic and bigoted security guard in a…read morepretty busy store, and then repeatedly being asked if I would like to open a Marshall's credit card after repeatedly telling the cashier that I'm not interested as soon as I pull out my personal credit card. If you're not being discriminated against, they try to exploit you. Both happen when I'm shopping alone and never with my spouse. POS store.

Fort Smith Boutique is simply a wonderful place to shop. The…read moreitems there are unique and beautiful! Many are one-of-a-kind which means you won't see them on others when worn out on various ocassions. The service n hospitality are exceptional n the prices are reasonable! Everyone should stop by!!!!

I recently visited Chicago and had the pleasure of visiting Fort Smith. Prior to my visit I looked…read moreat some reviews online. Some were good some where bad. Initially, of course, the bad reviews gave reluctance, however my girlfriend convinced me to go. I was overwhelmingly surprised as to what I saw. I mean pieces everywhere. From the clothing to the jewelry. Now get this, the gentleman makes his own jewelry! I purchased for my girlfriend some exotic pieces. The jewelry she chose, she was ecstatic about. As we finished our purchase Mr. Smith asked if he could design pieces specifically for her. My girlfriend's eyes illuminated like a new Christmas tree! We were very pleased with his merchandise selection and his customer service. For those with the bad reviews, I don't know quite your expectations. If your vision is limited to Marshals, Kohls, Dillard, or Macy's, I would suggest you shop at these places. However if your vision extends further, and you want to make your woman happy with a one of a kind original, this store is it! Thanks Fort Smith Boutique!

We came here for Bronzeville Nights. There was a DJ out front and some tables, as the occasion was…read moremarked with catered (lukewarm) food and drinks. There were 2 racks that were $20 only, so I limited myself to those, but there were some cute outfits that tempted me. The salespeople were helpful and glad to see us. A dressing room is available, but I am not crazy about dressing rooms in the Middle of the shop. settled on some black leggings by a designer called 'Lady Mocha'. It's a very good selection for full figured women (but I am not..well never mind) and my party got something too. It's out of my way but I'd consider going back for a sale.

It was an amazing time shopping here today. William, the owner and the two young ladies catered to…read moremy every request. I purchased a beautiful white pantsuit. The quality is like the suits I purchase on the Mag Mile without the ridiculous price tag. A very beautiful, quaint place in my neighborhood. It just may be my go to spot.

Jazzmin is a amazing stylist I love all her looks very professional and prompt I hired Jazzmin to…read morestyle me for a event she really took her time to understand my Comfort zone but help me be a little edgy and change things up this was a very great experience I would recommend her services 100% for any future events or if your just looking to change your style a bit.

From the owner: Bonslater will style one perfect look for your special occasion…read more Work Related Events Personal Events Holidays Wedding Event (Bridal Shower, Engagement Photos) Photo shoot