This is an older property, so the hot water and the heat sometimes take a bit to get going, but…read moreotherwise very comfortable. I like the layout, with cabinets I can open to see everything I have, or close to hide it. This works a lot better than drawers for me. I found the bed more comfortable than Hilton's for some reason. The staff here are absolute gems - helpful, knowledgeable, kind and welcoming. Their service made my time here exponentially better!

I had a great I stay at the Courtyard by Marriott in Hickory. It was easy to find just turn on the…read moreroad in between Wendy's and Chick Fil A. I wasn't sure what to expect from some of the reviews but I was warmly greeted when I arrived and asked what welcome gift I wanted. I chose the breakfast voucher. I was provided a bottle of water and given a layout of the hotel and even restaurant recommendations. The clerk saw that I had a feather free room request so put me in a feather free room on the 4th floor in the Dogwood Wing. So this saved me from sneezing all night and was much appreciated. The hotel is older but my room appeared updated and was clean. I could tell it was well maintained. The hotel is far enough away from I-40 that I did not hear any highway noise and got a wonderful night of sleep. Noise did start in the morning from construction next door but that is out of the hotel's control and I was awake at that point. So it didn't start too early. My room had a mini fridge and microwave. The water pressure was good. I liked the safety grab bar in the shower as I did almost slip on the PVC floor when it was a little wet. The hotel has a pool and hot tub as well as an exercise room but I wasn't there long enough to use either. I didn't care for the breakfast but service was friendly. I will skip that on my return visit on Friday. I was originally booked at the Fairfield as the Marriott site wouldn't let me book just a night at Courtyard but when I checked again it did. Since I was concerned with traffic noise I decided to do another night here as I enjoyed my stay and felt welcome by the staff. Second Stay: Check in was friendly but I wasn't given a bottle of water. I was put in the Cardinal Wing on the top floor and could slightly hear the traffic at times but the fan covered up any noise. The hotel was full or almost this stay so there was hallway noise and someone woke me up at 7am, so more soundproofing would have been appreciated. But I do like this hotel and will return again.

I'm not sure what you're looking for in reading a review on this hotel. Are you looking at the…read moreblock of hotels in the area and wondering which is the best? I mean, it's a mass market huge chain hotel! If you've stayed at one Hilton Garden Inn, you've stayed at this one. They're all the same, that's the point of the franchise, and honestly, that's why I stayed at this one. I know what I was getting into, and I know what it's going to be like. It was nice. It was clean. It felt kind of new. The staff seemed nice, but with app check in and check out, I never really had to interact with them much. But they were there and available if I did need something. So come on, stay at this hotel. It's nice.

I was struck by the beautifully maintained and clean grounds, building, foyer, elevators, rooms and…read morepool areas. the room layout was really different having two areas divided by a bathroom. The shower was clean with good water pressure and nice product. My only drawbacks were that the pool had a bit of a greenish tint and the beds were very uncomfortable. As a side sleeper, there was very little give in the firm spring mattress. Otherwise, an enjoyable experience

This Hampton Inn was a great place to stay for a work trip…read more The room was clean and well stocked. The breakfast buffet had some options I don't always see like a chocolate milk dispenser and two waffle flavors. The tea selection at the 24 hour coffee station was also really good with both herbal and caffeinated options. The fitness center was on the smaller side with limited cardio & weight equipment, but I was the only one in there during my stay. It's in a plaza with multiple restaurants, which is also convenient.

When I think of something by Hilton, I think it's going to be newer, clean, and nice. This was the…read moreopposite of all of that. The room looked like it was setup 27 years ago, old carpet, an ancient crappy vanity, and just an overall look of neglect. The shower door fell into the shower when I tried to slide it, there seemed to be mold on the ceiling, the shower head was a patch work of some cheap replacement. The TP was worse than the cheap ass stuff at the office. The free breakfast was probably the worst I've had anywhere. I had to strain the scramble eggs, they were floating in water. The "country" gravy was basically water, pure garbage. I couldn't wait to get out of here. When I left, I let some newer, clean and nice farts.

We have stayed here a couple times over the years for various events. In almost all cases, the stay…read morewas above average. There is easy access to I-40 as well as many restaurants nearby. The staff has been very helpful and friendly. The rooms are clean, even if they are a bit older. The bed is comfortable. the pillows are half-size, but there were four on the king size bed. The outside ground floor rooms offer easy access to your vehicle for unloading/ loading. The upper and interior rooms would require additional walking, so plan accordingly depending on your needs. the noise level on rear (not facing interstate) was low, so this is the side to request if available.

This hotel is very basic but amazing. It was clean. The people were friendly and very…read moreaccommodating. After having a bad experience at the motel six the nice young lady who ran this hotel at night helped us out gave us a nice room. On my next time through Hickory, I'll stay with Best Western!

Convenient, clean and delicious breakfast. Close to stores and restaurants. Friendly staff…read more Conveniently located near the spa and highway. I'd stay here again and I highly recommend it.

We checked in after a late night of driving for just one night on our way to Asheville. The lady at…read morethe desk was nice and got us in quick. Room was not too expensive and was very clean. They gave us a king size bed and spacious room. Bathroom, sheets and room were very clean. Highly recommended!

The Fairfield Inn in Hickory was a nice place to stay. My room was quiet but I wasn't on the side…read moreclosest to the highway. I didn't hear much traffic noise from the parking lot so it is likely far enough away from I-40. The water pressure was very low so that was disappointing. There were not many outlets near the desk. The only one I could find was behind a piece of unmovable furniture so it was hard to maneuver the plug in the top outlet that I didn't attempt the bottom one. The room had a microwave and a refrigerator. Breakfast was great with many options. I hadn't seen the salsa or shredded cheese before. There were a lot of topping for the waffles and oatmeal as well. Staff was friendly and actually asked what I wanted for the welcome gift. There was a good selection of tv stations. Carrabba's was walking distance from the hotel but the better non-chain restaurants are just a few miles away in downtown.

The Staff went above and beyond for me during my stay and during check in and check out. The…read morebreakfast was great. The room was great and comfortable. I loved the indoor pool and the gym. I used them alot during my stay. I will be staying here again in the future. Highly recommend this hotel.

I had a fabulous stay at Hickory Mart. I have not stayed at a Holiday Inn property since I was a…read morechild. This location exceeded my expectations. This location is perfect ! It's located next to Valley Hills Mall and there is so much within walking distance of the hotel. Lots of dining and shopping ! We were in town for a AAU basketball Tournament weekend Downtown. Our hotel was about 17 minutes from our tournament gym. We checked in Saturday evening and the front desk reception staff were terrific. I texted the front desk prior to arrival via the IHG app and Deirdra's response was very prompt with assistance. Our room was on the 2nd Floor, so it was perfect. Quiet, Non-Smoking and fresh carpet. This hotel smelled amazing ! We settled down comfortably for a restful night's sleep. I was really pleased with how quiet our floor was despite the property being located off a main highway. We went down to the dining area for the complimentary Breakfast Buffet at 8 a.m. and the buffet was plentiful. The dining room staff are amazing. My daughter decided on pancakes, a cheese omelette and bacon. I had breakfast potatoes, bacon, pancakes, a western omelette and coffee. Everything was great. I took an Orange to go for a snack. There was hot/ cold cereal, yogurt, bagels, toast and cinnamon rolls as well. I highly recommend this hotel for your family's stay in Hickory. I look forward to returning.

I stayed here for a work trip on Thursday evening. I've been staying at Holiday Inns more because…read moreof their cleanliness, thoroughness, and overall attention to detail. I find that they are consistent across the board and provide everything I need for a successful stay-this visit was no different. It was conveniently located next to several restaurants, shopping centers, and right off the highway. Maddy-the check in person was very kind. She offered restaurant suggestions and even checked on me later in the evening to make sure I was satisfied with my room. I loved that the room had an Ethernet cord on the desk-such a nice added feature for those working remotely who need it. I would definitely stay here for future stays.

I want to start off my review that I am an IHG member (part of the Holiday Inn hotel line). If you…read moredon't have a free membership reward started for hotels I would recommend because it can save you money in the long run. Now for the review, we hadn't stayed here before and came in at 2:30 on Saturday, check-in is at 3:00. We asked to check in and the front desk clerk said they didn't have the room we selected (ground floor with direct access) clean. She said they could upgrade us to a suite at no extra cost. Partly because we had the IHG membership (again it is free). The suite had a separate seating area with couch, kind of dated on the couch and chairs plus a dining table I guess if you need it. The king bed was nice and we didn't have any issues with the room being unclean. I am knocking off one star, this is kind of my fault for not checking, but there is a raceway in Hickory and on Saturday between 9 PM and 11 PM there were cars racing around the track making a lot of noise. Other than this the stay was great.

Customer Service there is a joke. Had a reservation through…read morea 3rd party, they couldn't find it. 3rd party contacted property. They still wouldn't verify. Wasted an entire day off of driving and dealing with this poorly ran property. I DO NOT RECOMMEND Spoke with General Manager, who was a joke, offering no resolution and a half ass apology. Spoke with the Hotel Group. Not much better. Don't waste your money here or any IHG property

I've been staying here for 3 months, Monday - Thursday for work, and I've never had an issue here…read more Front desk staff are absolutely wonderful, no matter what time of day. They have always been willing to help out, anytime I needed anything. I am proud to be able to have found this place while working in the area.

Run! This hotel is so outdated. As soon as we walked into…read morethe lobby, the smell of Lysol and bleach burned the insides of my nose. The lady checked us in and we went up to our room. As we got to the second floor the smell was even stronger. The Room. Disgusting The room smelled so bad! Like urine mixed with bleach Lysol and cigarettes. Mind you they have a sign saying you can't smoke and will charge you a $250 fee. My sister opened the windows and turned on the air conditioner to see if it'll help get rid of the smell. But it didn't so I ended up going back down stairs and asked to cancel. I booked this through a 3rd party and didn't have issues canceling and getting a refund. I can't believe this place is rated 4/5 stars!

This is one of the best hotels i have ever stayed at, very nice that its off of i-40 exit 128…read moreAmazing staff and great customer service and some super tasty breakfast nice rooms and there pool is amazing too we have been staying since 2017. Despite out last visit November 9 2025 this place has people in the back sleeping and drinking all night And some music throughout the night all though it was a good stay that is the only thing i have to say

+The only redeeming quality of my short stay was that the bathroom looked and felt clean…read more -We were not traveling with pets and the furniture was covered in dog hair. -The lightning in the entire building is dim. -The outside looks very dingy and dirty. -The room felt humid and slightly damp. -The front desk associate was not wearing a mask. Neither were most of the patrons smoking at the front door or sitting in the lobby. If I could give 1/3 of a star I would. Stay away from this hotel! Just keep driving!