I sent a request through yelp and got a call back immediately. He helped to diagnose the issue over…read morethe phone and fix my ac not cooling problems free of charge. I had a carrier system which is very rare to find a technician for in HB area. Great service! would contact Shawn Lambert HVAC again for future issues

TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

This is my second time using Honorable Air and it was just as '5 stars' as my first review a few…read moreyears ago! - so I totally disagree with the negative review by Yvonne B (she even states she didn't even have the work done herself and her review seems fake to me!) This time I needed HVAC service because my Air Conditioner stopped working during this awful heat-wave and despite being super busy & being around a holiday weekend, Honorable Air was able to come out in less than 48 hours from when I called them - which is amazing and I really appreciated! Today I had the pleasure of having Jesse as my technician (he is the owner and brother of Jeremy who was the awesome technician I had last time). Both brothers truly are honorable, as I was charged fairly and given options for upgrading items on my unit. I never felt pressured and Jesse was very fair-balanced explaining what was optional vs his recommendations, etc. Jesse is very knowledgeable and kind! As a woman, often we ladies aren't treated as well by contractors, but that was NOT the case with Jesse! Jessie treated me very respectfully and never 'mansplained' me and never made me feel dumb (not even when one of the issues with the AC was something I could have easily remedied on my own). Jesse was extremely professional, attentive and considerate! Truly honorable!! The best part is that Jesse had the part I needed already in his work van, so he was able to install it immediately and I didn't have to wait for him to order the part or go pick it up - as he was able to fix everything the same visit! My house is already cool again and I'm so thankful that the entire experience was so fast and efficient! What I also appreciated was how Jesse educated me on preventative care for my HVAC unit so I can keep it running without problems/service for longer. I will totally put his tips to use - as one tip was that I wasn't changing my air filters frequently enough, which was putting unneeded stress on my system (and that is a simple fix to make!). I also had a question about some HVAC products I had seen online and he was able to give me his professional opinion that one was gimmicky/not worth my money but the other would be worth looking into. Overall, I'm super happy with my second experience with Honorable Air! Honorable Air is for sure my top recommendation for a HVAC company in Orange County!

I got a quote from Honorable Air for a new A/C system and I'd highly recommend them! Came on time…read moreand took their time to assess. They gave helpful insights into vent placement, sizing, etc. They stood out amongst a couple other highly rated companies who provided us with quotes. Ultimately we decided to wait for an AC system after realizing we'd need several home upgrades to support one, but Honorable will be the first we call when we decide to take the plunge.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

I will never go anywhere else. These guys are absolutely amazing!! My A/C went out on me last…read morenight. I called them this morning and in the middle of a horrible heat wave they came out the same day and diagnosed and fixed my issue all on the same appt. I could not be more happy with the level of care & concern they gave to me and my disabled spouse. I will be recommending them to everybody I know. Thank you guys!!!! You went above and beyond and I'm just so appreciative.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more

I recently had a new HVAC system installed at my home in Mission Viejo by 1st Choice Heating & Air…read moreConditioning, and I had a great experience from start to finish. When my old system broke, James and his team came out right away, walked me through the different options, and took the time to make sure I was choosing the right system for my home and my family. A few days later, they came back and completed the entire installation. The new system works great and is a huge improvement over what we had before. James and his team are honest, hardworking, and genuinely care about doing the job right. It is easy to see why they have so many positive reviews. I would highly recommend 1st Choice to anyone looking for a new HVAC system or needing repairs on an existing one.

I received a competitively priced estimate from 1st Choice for a 5-ton Lennox heat-pump system…read more However, I decided not to proceed because the company refused to revise its initial estimate to include several important details and stated that the estimate would serve as the final contract. The proposal specified a variable-capacity heat pump even though we had discussed a two-stage system, but it did not clearly confirm how the equipment would operate with my existing zone control board. It also did not include the AHRI Reference Number needed to verify the exact system's certified efficiency, nor the requested surge protection. For a major HVAC installation, important equipment specifications and agreed-upon work should be clearly included in the written contract. Although the price was competitive, their unwillingness to revise the initial estimate left too much uncertainty for me to proceed.

Jake measured our A/C cooling and determined that our system is cooling correctly, so no coolant…read moreleaks. He also cleaned the compressor and gave us tips on how to maintain the system. He answered all our questions and concerns. He took a look in our attic at our ducting for heat and air and told us that it looked okay. He was very easy to talk to and gave us a reasonable bill for his work. I recommend Jake Tracey and Big Wave highly.

We contacted Big Wave to come and take a look at our parents A/C unit because we've been having an…read moreissue for months with no cool air coming on. Jake arrived on time, and within minutes the aircon was working! He tested out the vents and checked the temps to make sure it was really working he looked at the unit thoroughly and made sure nothing else was wrong. Very efficient and quick, but also took his time to check that all the parts were working and would continue working. We are so happy with the job he did, he was also very nice and professional. Thanks Jake and Big Wave! We were so happy with the service my parents wanted to sign up for the membership! Definitely recommend this company to all our friends and family.

Just a filter change for our water filter. Very skilled, professional and speedy scheduling. So…read moreglad we found him bc our previous is not servicing HB any more.

After years of dealing with my main line clogging and clearing it myself with my 75 foot snake, I…read moredecided to address the situation head on. After talking to a couple of plumbers that we use in the Custom Homebuilding company I work for and making no progress, I remembered Crandall's and decided to give them a call. Since it wasn't an emergency, I scheduled the appt for a Monday morning. After explaining the situation, I was told the team would be out with a snake and camera equipment. Hector worked diligently to diagnose the problem. They were able to get a great understanding and explained the issue and repair, and provide a quote within minutes, which due to how well it was explained and showing me the video images, I quickly approved. They said they would start the next day. After asking if I had any other issues, I had them change out a cartridge in one of my showers that was stuck due to non-use. Day two was excavation and discovery, and even with all the complications, Hector calmly explained that he anticipated most of it and even with a couple of related issues, he said he could handle it all. Work included jackhammering a footing and removing a large tree root, that were crushing my main line, installing a two way clean-out, replacing the damaged section and hydro-jetting my entire mainline. All major work was done in one day, but they did have to come back on Wednesday to back fill and cap off the clean-outs. When they were done the area was just as nice as it was before the work. We discussed the ongoing maintenance to assure it doesn't get to this point again, and after 10+ years of being on my mind, I finally feel good with the plumbing issues with my home. Service of this kind is worth every dollar. Thanks to Hector, Edgar and the support team at Crandall's. They will be my first and last call from here on out.

They will not send me the warranty information to send to the company . I've been asking for a…read moremonth

Had a really great experience with Isaac and the team today. Lorena was a pleasure to work with in…read morescheduling this morning, and I was so grateful that I could get scheduled for a same-day service during this crazy heatwave. When Isaac arrived, he took the time to troubleshoot my issues with me, and we quickly got to the root of the problem with my unit. He also walked me through all of the options I have for my unit, and provided me with a hassle-free experience. I really like their family membership program and signed up for that, so I plan to continue doing business with them because this was a great experience. I definitely recommend giving them a shot for any of your HVAC needs!

These guys are great! Very responsive and gave me an appointment within days. Nick was very nice,…read morecame on time, and knew what he was doing. He put in a new Bradford White water heater to replace my old one. He gave me a good price for this heavy-duty unit plus installation. Within 2 hours he was done. The unit runs great and I couldn't be happier! Thank you Pacific Water Heater Company!

My water heater stopped working over Labor Day weekend so I called to get a quote and see when they…read morecould replace it. They gave me a 2 hour window the next day and were prompt and polite. They did an amazing job! Thank you so much!!! I got the referral from Chat GPT.

Highly recommend JW Mitchell Heating and Air Conditioning. They were very responsive to my…read morequestions on Yelp before deciding to go with them and scheduling the appointment. They showed up to perform a tune up on our HVAC promptly, and gave detailed explanations and pictures of all work. They provided quotes for all recommended items, and were not pushy at all. Even when a piece of our equipment broke during inspection due to the age of the system, they repaired it free of charge. The work completed looked great and everything is working properly. Will be using them for future maintenance needs.

I can't recommend this JW Mitchell Heating and Air Condition company enough! After another company…read moretold us our heater was broken and that we needed to replace the entire system, we decided to get a second opinion--and we're so glad we did. We were previously quoted over $20,000 for a brand-new heating and AC system, but thanks to JW Mitchell Heating and Air Conditioning their expertise, we avoided an unnecessary replacement. It's refreshing to find a company that values honesty and takes the time to properly diagnose the problem instead of immediately recommending the most expensive option. They quickly diagnosed the issue and had our heater working again within minutes. Their technician was incredibly professional, knowledgeable, honest, and respectful throughout the entire visit. If you're looking for an HVAC company you can trust, this is the one. Thank you for getting our heat back on and saving us thousands of dollars!