John provided Good service. Clean quick. Addressed the problem and had product on the truck I'll…read morecall them again.

Excellent service I highly recommend. I have used ABM twice for AC repairs. John is knowledgeable,…read moreprofessional, and friendly. ABM returns calls quickly, arrives on time, and gets the job done at an affordable rate.

Hohms Electric was a pleasure to work with... Performing quality work with attention to detail. We…read morelook forward to working with the Hohms Electric team again in the future.

Great service! Was able to overhaul a extension cable for our busy auto body shop within less than…read morea day. Eric was professional on site. He was able to communicate effectively and got the job done quickly. Will definitely be using him again for any of my industrial building needs. His pricing was fair as well.

If I could give Climate Tek negative stars, I would…read more I had the owner, Steve, come out and diagnose why my AC blower was not working. He incorrectly diagnosed the ECM unit that controls the blower motor. I asked if it could be the motor, and he insisted it was just the ECM unit. Since it was 105F outside and I didn't have any air conditioning, I agreed to pay the $1500 price. He also charged me $250 to replace a contact relay which didn't need replacing. Once the new ECM unit was in place, the motor still was not working, so NOW he said it was the motor. He wanted another $1500 for that! Still desperate, I initially agreed. Then I looked up these parts online and found they only cost $400 each! So I called Steve back and canceled the motor. Then I called someone else, who replaced it for much less. At no time did Steve connect diagnostic equipment to my unit to determine the real problem, and he didn't examine the suspect parts before ordering expensive new ones. If he had pulled and examined the blower motor, he would have instantly seen it was rusted and was the only part that needed to be replaced. Also as a result of his careless workmanship, the other company had to replace the wire harness as well because it was damaged when Steve installed the ECM unit. When I tried to go the address listed in Yelp, I found Climate Tek was not there. They apparently don't want anyone coming to their door with complaints. So I called them and spoke with their receptionist/purchaser. She agreed that it sounded like a misdiagnosis and that I was due at least a partial refund. When I finally got to talk to Steve again, I asked him for some compensation, and he argued that his diagnosis was correct and that to replace both the ECM and the motor would have cost $3000. Never mind that he had to do the same work only one time to replace both units at the same time! So I guess the additional $2200 would be their labor charge? I think not! He finally agreed to send me a check for $400. That was three weeks ago, and still no check. I even called them and left a voice message a week ago, and still no response. I highly recommend you go SOMEWHERE ELSE for your AC work. These guys are scoundrels and will rip you off. They don't have a physical address, so you can't go there and complain, They don't know what they're doing, but they will gladly charge you an arm and a leg to fix your AC unit. The will replace one part at a time until the problem just happens to get fixed instead of properly diagnosing your system and replacing the actual bad parts. Do NOT use these guys. Go somewhere else.

Does anyone ever had bad experience with this company? We got new unit from them 10 months ago,…read moreJanuary 2016, and it broke for second time already. First (back in June) it wasn't producing cold air, now it doesn't produce hot air. It's still under warranty and I know the fixing will be done for free, but I'm concern about the future! If the unit that is only 10 months "old" broke twice while still under warranty, what's gonna happen in the future? I'm scared that we will be charge a lot of $$$ by this company. It's been three hours since we called two different phone ## and nobody get back at us yet. The rain is coming tonight and it will be col :(. We hope the unit will be fixed this weekend because it really sucks to stay at home with temperature 66 degree :(

Doug and Brown Mechanical were excellent. Our 26-year-old air conditioner finally died on us during…read morethe worst of the summer heat. Even though he was slammed with work, Doug found a way to get us on the schedule quickly and installed a new system that's quiet, efficient, and very cost-effective. We're comfortably cool again. Doug was friendly, professional, punctual, and respectful of our home. We'll be recommending him to friends, family, and neighbors without hesitation. Thank you, Doug and the Brown Mechanical team--you turned a stressful situation into real relief.

I want to thank Douglas of Brown Mechanical Services for his rapid response, professional and…read moreethical work and his fair pricing. Our AC unit suddenly wouldn't turn on. Fan blower worked, but the outside condenser wasn't turning on. A good friend recommended I call Douglas. Called and left a message and he got back to me in about 30 minutes or less. Within a couple hours he was at our home and troubleshooting our AC. I watched carefully as he worked to diagnose the problem, make his recommendations and ultimately do the work. In no more than a few hours from calling him, we were up and running again and at a very fair price (in my honest opinion). I recommend you give him a try if you are in need of service or repairs. We now have Brown Mechanical Services on our must call list for any of our HVAC needs.

Two years ago Airwest installed my new furnace. A few weeks ago I needed help with a problem that…read moreinvolved the electronics. I called Airwest and Adriana answered. I didn't need to do much explaining since she was able to quickly identify who I was and that I had reported this intermittent electronics issue previously. Bottom line is that she was happy to assist me and handled scheduling and customer service very skillfully. She sent out Robert, whom I had met two years ago during the installation process, and he was on his game too. He pleasantly and efficiently got my furnace running again, no charge. All businesses should be this professional.

I am highly disappointed with my experience with Airwest. When I met with the owner of AirWest he…read moreassured me that the installation would take a single day and that he would drop by to validate that everything was going well. I'm sorry to report that the installation took a full 4 days to complete . I believe that the work was sub contracted and I can't advise as to the quality of work because the unit is working. Why it took 4 days is still a mystery to me. I contacted the owner Dave, not once but twice and have yet to hear back from him. Frankly I would suggest that you look elsewhere because there's no assurance that the company will stand up for themselves since they can't even call you back to apologize.

Super friendly and nice people. The install of a new HVAC was quicker then they estimated. They…read moreleft everything clean. Good prices and knowledgeable.

I don't usually leave negative reviews, but this one feels warranted. Derrick came out for a basic…read moreAC issue. He seemed friendly, my wife and I exchanged pleasantries and gave him space while he worked. As always, we treated him with complete kindness and respect. The service was minimal, yet the price felt extremely inflated. When I asked for clarification, his answer wasn't satisfactory. Still, I let it go, took the loss, learned the lesson, and he lost a customer. Later, a reputable technician came out and fixed the same issue correctly for a fifth of the cost. That confirmed what I had already suspected: I was taken advantage of. I wouldn't recommend Derrick to anyone seeking honest, fair, or professional service. There are better, more trustworthy options out there.

Once again, Horizon Heating and Air came through with superb service at two of our family's homes…read more This time we had the support of Jonathan, who not only performed excellent maintenance but spotted a capacitor issue -- that saved us $$$ and protected our cool air before the coming heat wave. Welcome to the team, Jonathan and thanks again, Tracey and Joe!

Nine years ago, Horizon Heating & Air Conditioning installed my A/C unit on a neighbor's…read morerecommendation. About two years later, the thermostat's WiFi feature failed. It was inconvenient, but the system otherwise worked fine, so we lived with it. About two and a half months ago, the unit stopped working entirely. I called Horizon, and they sent a technician. He quickly diagnosed a clogged condensation line that was triggering a safety shutoff designed to prevent flooding in the crawl space where the unit is located. As a non-practicing mechanical engineer myself, his explanation seemed reasonable. He cleared the line with a brief burst from a small CO2 cartridge, got the system running again, and left. A few days later, the system failed again. The same technician returned and this time proposed installing a new bypass condensation line along our garage wall, a considerably more invasive and expensive solution, arguing that the line had clogged again. On both visits, I specifically mentioned that the thermostat had also been cycling on and off by itself. Each time, however, he attributed that behavior to the condensation-line safety shutoff and did not inspect or test the thermostat. He left after the second visit with the system still down. When the invoice for both visits arrived, I paid it without objection. This is where Horizon actually lost me--not over a possibly incorrect diagnosis, but over what happened next. A week later, I called the office with a specific request. The CO2 cartridge had discharged for only a fraction of a second before the technician recommended replacing the entire line. Before committing to something so extensive, I thought a proper, sustained high-pressure flush deserved a try. I explained my reasoning to the office manager and asked whether that could be attempted first. He seemed receptive and said he would check with the technician and get back to me. I never heard back. A week later, I called again and asked for the office manager but was told he was on another line. I explained my concern to the receptionist and asked that my message be passed along. Again, nothing. With temperatures still extremely high, I waited several more days and called once more. This time I reached the answering machine and left a detailed message recapping my previous calls, again asking whether a thorough flush could be tried before replacing the line and requesting a callback. Still nothing. Shortly afterward, my wife and I left on a trip. By the time we returned, the indoor temperature had become a serious problem, particularly for my wife, who had recently undergone surgery. More than two weeks had now passed since my last call, with still no word from Horizon. At that point, I decided to write directly to the company president, whom I had met when he came to quote the original installation nine years earlier. I laid out the history calmly, deliberately avoided naming or criticizing any individual employee, and simply asked that someone call me to schedule another visit. That letter went unanswered for nearly two weeks. In all, I made four separate attempts to get Horizon to address the problem: two phone calls, a detailed voicemail, and a courteous letter to the company president. Not one received a response. My phone's call log further illustrates the pattern: between July 1 and August 24, I placed nine calls to Horizon and received a single one-minute call back from them. What might initially have been an honest oversight became a repeated failure to communicate, particularly frustrating during a period of extreme heat. I eventually received a referral to another HVAC company. Their technician spent approximately two hours thoroughly flushing the condensation line using nitrogen, water, and vinegar, clearing debris that the brief CO2 treatment had apparently left behind. Even after the line was fully cleared, however, the unit still would not turn on. On a subsequent visit, they inspected and replaced the thermostat -- the same component I had repeatedly flagged to Horizon but which their technician had never tested. The system has run perfectly ever since. The fact that thoroughly clearing the condensation line did not restore operation, while replacing the thermostat did, strongly suggests that the thermostat was a significant part of the problem all along. Contractors can misdiagnose a problem. That happens, and by itself it would not have prompted me to write this review. What I find unacceptable is what came afterward. I remained courteous throughout, paid Horizon's invoice without objection, and asked only that a technician return and try a more thorough flush before I committed to replacing the condensation line. Yet there was no follow-up from the office manager, no response to my second call, no response to a detailed voicemail, and not even an acknowledgment of a courteous letter to the company president. That is ultimately why Horizon lost me as a longtime customer.

Daniel was amazing! My air conditioner was not working and he came out and fixed it quickly and…read moreprofessionally. He explained what the issue was in a way that was easy to understand and made sure everything was running perfectly before he left. He was on time, respectful, and very knowledgeable. You can tell he really cares about his work and his customers. I truly appreciate his help and would definitely recommend him to anyone needing AC repairs. Thank you again, Daniel!

Service call was done in a timely manner. Very informative about my next maintenance routine and…read moreproviding value engineering on one of my upcoming projects. Great price and reasonable rates.