Highly recommend 24 Hour Home Care for all your care giver needs. Each staff member were professional and pleasant to communicate with. Especially April and Marissa. We hired their services for my 90 year mother in-law. There were very attentive and kind. Unfortunately, I have a father in-law that is a bit difficult. Nevertheless, they provided meal preps for both my in-laws even though we were paying for one client. read more

24 hour home care has a flexible shift, the Admin team are great and very accessible, always available to help care team, I will definitely recommend this great agency to my friends and family. read more

24 Hour Home Care - Home Health Care Near Me - Encino, California

My experience with 24 hr home care has been nothing less than grea.t

24 Hr HomeCare has an amazing team of staff! Who are all looking to enhance the care given to people with disabilities. The scheduling staff managers are so very kind and efficient. read more

This is the second company I tried for Home Health Care for my mom. I am a skeptical shopper by nature so I came with a list of questions when we began. I made it clear I wanted a single person, and funny enough I got lucky on the first try. When she left, I got a couple of other folks, but was given ANOTHER great health care person. Plus my billing is accurate and the company has been very professional. Very satisfied. read more

Best home care in LA!!! 24Hr HomeCare has some of the most professional and friendliest employees I've ever experienced. So if you are looking for a caregiver, I highly recommend calling this agency FIRST. They can work very quickly and have a caregiver for you ASAP. I also had a chance to meet with one of the owners, Ryan, who was also very nice and attentive to my situation. Thank you 24! read more

I used 24 Hour Home Care to take care of my house-bound mother. She received exceptional service. The staff were always friendly and very professional. Over the period of a year, there were only 2 times we had a problem with scheduling caregivers to come to her home. I will definitely use them again, and highly recommend them. Very reasonable rates and fees for the service. read more

I called this company, agreed to hire them and they flaked out. I sat for 30 minutes on a Zoom link waiting for a meeting with A.J. I called them on the phone to let it know I was waiting and all the receptionist could do was take a message. Warning - initial calls are handled by sales people who told me "We can do anything but wash your car". I don't know about you but getting a competent caregiver is no joke!! read more

I love everything about this place. The staff is always friendly to me over the phone. The caregivers are wonderful & I love that you can call and get a caregiver to come to your house in a short amount of time. The whole setup is great. read more

24Hr Homecare Encino Branch is awesome! I work in the geriatric community, and I must say that their services are exceptional. Sarina is always available and attentive when our families and loved ones have any questions or concerns whatsoever. I can definitely say, speaking from first hand experiences, our families that have utilized their services are taken care of and in great hands. Give them a try and you will not be disappointed! read more

The team at 24HR Home Care are incredible to work with because each person is so compassionate, warm and friendly. They provide great flexibility with their service hours, timely follow up and a "can do" attitude. I especially enjoy working with Sarina Saldana. If you're looking for care in the home for a loved one or yourself, look no further! read more

24 hr home care is simply amazing. My elderly aunt went down hill rather quickly and unexpectedly on New Years' Eve weekend, and due to it both being a holiday weekend and the fact that she wasn't quite at crisis level, we were fighting with hospice to get the in-home care she needed. On a Monday evening ON A HOLIDAY, I called in at 6pm and got Lilly Schoenheit. Lilly was supportive and responsive and immediately sent over the paperwork. Within THREE HOURS we had a care provider for the first 12 hour shift (9 - 9)! I can not stress how important this timing considering that later that night, it was the start of the end, in every way. The next morning, due to how quickly they had gotten us a care provider, they didn't quite yet have someone lined up for the next 12 hour shift so the previous care provider, was required to stay. This in itself was amazing, but when you're still smiling and changing adult diapers after 20 hours - it speaks to the EXTREMELY high caliber of the care provider. But the amazing support didn't stop there, now that we were on a regular business day - our case was assigned to a regular case manager - Diana Avakyan. Diana was nothing less than a lifesaver. She kept in constant contact, respectful of the difficult time but also understanding that in a trying time - minimal or no communication is the worst thing possible. She kept following up and letting us know the status of the care provider schedule, even just calling to say she was working on the schedule, and by the end of the next shift - she had worked out care for the rest of the week! She was always around and ALWAYS available to take my call when we just called in with questions or status update requests and never was anything less than fantastic, supportive, extremely nice, and unbelievably patient with all the calls. Never once did we feel like we were burdening / bothering them, they had become our surrogate support network. A few days later my aunt declined even quicker and hospice finally kicked in, and so we cancelled the service. However, the fact that a 24 hour care facility is a 'use as you need' service with NO fee to cancel, is nothing short of spectacular. We were able to use them for what we needed, and then not have to worry about spending extra in the end. In fact after cancelling, one of the care providers scheduled to come had not been called by accident and showed up to assist when Hospice was already there. She was sent home with assurances to us and the family that she would still be paid, but that we would not be charged. Needless to say, we were in awe by this point with them, but had to turn our focus to the beginning of the end. Two weeks later Diana followed up - guessing correctly that my aunt had passed - but she called just to see how I was doing, how the family was doing, and to let us know that we were in there thoughts. That was extremely touching. Having now watched my grandparents and aunt pass, I can not stress enough in that trying time - how important caring and responsive health professional providers are. I only wish that 24 Hr Home Care provided hospice services, as they were more responsive, organized, and pleasant then our hospice provider's office! I cannot recommend them enough, nor thank them enough. They work long hours to make sure that the family / patient are well taken care of, and it did not go unnoticed by myself or the family. read more

The amount of care and effort 24Hr HomeCare exerted in assisting others was incredible. Whether it be 9pm on a Saturday night, or needing an associate to come meet with a family immediately, no questions were ever asked - instead, it was pure dedication to the service they provided and the people they could help. Being able to match personalities, especially across wide age gaps between the elderly and the caregiver, is no task that can be perfected. However, the preparation that went into the process, starting with their 24 point screening process where they actually meet all caregivers they employ, made it much easier to trust the fact that the person showing up at the home was going to provide exceptional care. Highly recommend this company, not only for the outstanding, punctual service that is provided, but also for their focus on the community they serve, whether it be through providing assistance at local senior centers or their infamous "Breast Cancer Awareness" campaign. read more

Our whole experience with 24HR HomeCare was so amazing, and comforting. My father was at home in hospice care. Our Social Worker came (we had daily check-ins with either a nurse or the Social Worker) and let us know that the Home Health Aid that was scheduled to give my father the sponge bath would not be there until Thursday. This was a Tuesday and he hadn't showered since the previous Friday! We were very concerned, because while my father was not really coherent at that point, he would not have liked the condition he was in. The Social Worker gave us a few numbers to call, thankfully one of them being 24HR HomeCare. I called a couple of the other places and did not get a good feeling from the person who answered the phone. My mom called 24HR and was met by a very professional and kind woman who listened to what we needed and told us she would call us back with a time that someone could come out. She asked if we needed a man or a woman, and my dad is a pretty big guy so we asked for a man. About 15 minutes later Laurie called us to let us know that Mark would be coming around 4:00 that afternoon. Mark arrived right on time, and spoke to my father letting him know that he was going to clean him up. He did such a wonderful job, and helped my mom and me to change the sheets and set up the sheets so it would be easier for us to roll him over when needed. Mark was soooo wonderful and comforting, and we could tell my dad was so much more comfortable after the visit. Under really difficult circumstances, 24HR HomeCare did everything right to help make us all feel better. Thank you!!! read more

What makes 24hr Homecare different from other companies? Their level of customer service and professionalism. All questions are answered in a timely manner and they do a really good job following up on client satisfaction and such. If you need a caregiver for a loved one, they will work with you to find someone that would fit your needs. They do all the work so you won't need to find a caregiver from a newspaper ad, on Craigslist or any other questionable sites... Honestly, give them a try, it wouldn't hurt! read more

Wow I just came accords This while looking for physical therapy for just an ankle I used this agency in 2013 They saved my life A broken leg From a fall...... In bed for 3 months They are the Best Most professional And had amazing caregivers!!!!!!! Highly recommend as I have to many since then The absolute Best of the Best!!!!! read more

Absolute WORST Home Health Care Company that you could ever encounter. If someone recommends this agency to you - RUN FOR THE HILLS !! Horrible experience with this company that after a week I had to fire them immediately. One of dozens of examples : They send out different Caregivers out to you every day - whereas at the initial "free no strings Evaluation" they promise to match you up with a Caregiver that will come out to your home every day !! Total BS ! One day they sent out another Caregiver for a 4 Hour Shift. She actually spent most of the day on her Cellphone and the rest squirreled away in my guest bathroom !! 15 minutes before her shift was over she comes out of the restroom and asks me if I'm hungry. I say yes, in fact I've been starving for the last 3 3/4 Hours. She tells what I would like to eat and I tell her. I then gave her specific instructions on how to prepare the food. 15 minutes later, she tells me that she'll let herself out. She left. Awhile later I need to use the commode and the bathroom door is closed. Never has been in the past unless someone is using the restroom. I open the door and the toilet bowl lid is up. I have a sign, clear as day asking whoever uses the restroom to put the lid down because I have two curious kitties that will race to a commode with the lid up and drink from the toilet. I look in the toilet and see that there is no water inside. Never saw that before ! So I press the handle and the next thing that happens is the toilet erupted up like a mini volcano and putrid, feces filled water comes up along with paper towels and floods the entire bathroom. Here I am recently released from the Hospital after major surgery with only one arm available, getting old towels and 6 rolls of paper towels to put on the floor to try and soak up the mess that this woman made but stuffing one entire roll of a brand new heavy duty paper towels that she had stuffed down the toilet and using it in between to empty her bowels inside so that it would INTENTIONAL CREATE THIS DISASTER in my home. I call 24HR and no one has authorization to do anything about getting a plumber out to my house ASAP. Their advice "Wait till morning and one of our Directors will call you and send out a Plumber, IF THEY DETERMINE IF IT WAS THE CAREGIVER'S FAULT !! I told this idiot who was the Night Shift Supervisor but couldn't make any decisions: "WOULD YOU SPEND THE NIGHT IN YOUR HOME IF IT REEKED LIKE A SEWER ?" No answer. I told her I'm going to call my Plumber right now and have him come out right now a fix this mess. Cam my plumber at 10:30 PM and he'll be here in 45 minutes. Now my Surgeon told me that I needed to be in bed by 11:00 PM and asleep. Plumber arrives at 11:45 PM and starts working on the toilet for 2 1/4 Hours. Because he is so thorough he told me that he was going to check my main sewer line with a cable and a scope hooked up to a big B&W Screen for free. Completely clear. He told me that the only reason that this happened was due to this Caregiver stuffing the toilet with an entire roll of paper towels. It was a night call and he worked for 2 1/4 Hours and Was expecting a bill of $500.00 !! The total was $195.00 !! Next day I had to fight with 10 people on the phone to call my plumber and pay his bill. I didn't want this sorry assed Company to ruin the excellent relationship that I had with my Plumber. I had to pull teeth to get them to cough up $195.00, call my Plumber give him their credit card number and pay him off. I also discovered that all my house keys and side gates keys were not in the only place that I kept them. I searched for those keys for a 50' radius of where they always were. Then I remember that when this destructive bitch left she said she would let herself out. Only way for her to do that is to use my ring of all of the house keys !! When she left she must have locked the door behind her. The bitch had stolen all of my house keys !! I call 24HR. and tell them what happened and they told me that they have to conduct a thorough investigation. I told them well you better gets your "Investigator's" out here now because I'm not putting my family, myself and my property in danger without having all the locks rekeyed and new locks put on my side yard gates before the day is done. Well first we have to investigate and then meet with our bosses and we'll get back to you. NOPE I'M CALLING A LOCAL LOCKSMITH AND TELL THEM THAT I NEED THEM ASAP TO DO THE WORK and you'll be stuck with the bill. CalEVERYONE NEEDS TO STEER CLEAR OF THIS WORTHLESS COMPANY !! BEWARE OF ENGAGING THIS DEN OF THIEVES, LIARS & UNQUALIFIED PERSONNEL !! NO ONE FROM THIS RIP OFF COMPANY HAS EVER ATTEMPTED TO CALL ME TO RESOLVE ANYTHING !! THE PERSON THAT RESPONDED IS NOT BEING TRUTHFUL - ACTUALLY HE IS JUST PLAIN LYING TO MAKE IT LOOK AS THOUGH I AM NOT COOPERATING !! TOTAL BS FROM A COMPANY THAT YOU WOULDN'T GET YOUR WORST ENEMY TO SUFFER THROUGH !! read more

I gave 3 stars just because our caregiver was amazing.My grandmother loved her and my grandmother isn't easily pleased. The time she was working with her was a weight off our shoulders.She was great. Now for the customer service part of it. I give that a 0 stars! The agency is horrible! No communication skills what so ever! I dreaded calling the representatives.They are all very inexperienced. One of them just made my blood boil every time I spoke to her. Unprofessional! Example: Grandma went to the hospital (flu) they did not notify the caregivers, until the caregivers had to call them. Ridiculous, the representative caused more stress. We decided to go to another agency and we happen to see our favorite caregivers profile. But because of the fine print on the contract. We basically haver to buy our caregiver. Like if the company owned her. I absolutely hate this company. read more

I was in the hospital for two weeks and was about to be released when I began my search for a home care giver. I started calling agencies and found most wanted 3 or 4 days to set it up. That's ridiculous. My hospital found 24 Hour Home Care. They were great. With just one conversation they set me up for the next day. My first caregiver was Jen. Terrific. I felt comfortable immediately and safe. Then the other caregiver Silvanita arrived and again she was outstanding. I used these wonderful women for 6 days. At the end I was strong enough to be on my own. I couldn't have progressed as quickly without their kindness and help. Someone is available from the company 24 hours. Ronak was the company coordinator I spoke to and again he was easy to work with and continued with the comfortable ambiance the company has. I highly recommend this wonderful company. read more

I requested help for my Husband who was in the middle stage of Dementia and they provided me with the most wonderful care giver. She has been with us for 3 years and literally became one of the family. My husband referred to her as his daughter! 24 hour has very qualified staff and has been able to provide a temporary staff replacement when needed. I highly recommend them. read more

I am forever grateful for the administrative staff and caregivers who have assisted my family through this challenging period. The administrative staff has been extremely responsive to our ever changing needs and worked tirelessly to find the best caregivers for my father. They listened attentively and communicated in a timely and effective manner. The caregiving team has been exceptional. The kindness and compassion demonstrated by everyone who walked through the door is commendable. They accepted every challenge...and there were many...and always did their very best in all situations. They have taken a keen interest in helping my dad recover and make it a priority to constantly communicate with me. I highly recommend 24hr Care. read more

Unfortunately I have not had the experience others have had. By A mere fluke, They assigned me one person who is excellent. Finding me a second person has been impossible. The availability according to the service does not match with the caregiver has to offer. I have been left to eat a cool dinner alone because of their poor communication with her caregivers. Someone is lying either the service is lying about what their caregivers can do with the caregivers are lying to the service I don't know which. read more

Our five star experience began when I spoke over the phone with the caring Diana in arranging short term care following a cosmetic procedure. She organized everything and then came to our home to review all the details. Umar met us at the doctor's office after a 3 hour delay and took charge immediately, drove us home and set up our entire care. His skill and humor kept us from feeling any pain in the first 12 hours. During the day Jane a gentle and unobtrusive caregiver who anticipated all our needs. That evening we extended the care as we felt the need and felt confident with Umar returning to help us transition to caring for ourselves. He even called us the next day to check on us. I join all the other reviews in highly recommending 24Hr Home Care. read more

My grandmother has been in and out of hospice for years now. We needed to change our hospice company. A friend recommended us to 24Hr Homecare and glad we went with them. Matt helped us pick the right hospice company for my family. It was a relieving decision for my family too. Thanks Matt and 24hr homecare. read more

I had a shoulder surgery that left me pretty helpless to do simple things like putting on my clothes or cooking or cleaning. I had wonderful caregivers who took great care of everything. Also, the communication with Marissa for scheduling was very easy and always helpful because I sometimes had different needs and needed to make changes. She was always quick in assisting me. They really helped me get through a difficult time. read more

End of life care is a sensitive and confusing topic. My mother-in-law needed hospice care and we were put in touch with 24Hr HomeCare. Their staff was compassionate and kind. Matt worked with us and recommended a wonderful hospice company. Even though we did not need home care at this time, 24 Hr HomeCare was there helping us every step of the way. We are thankful for their help. They are truly an Angel at our time of difficulty. Thanks again! read more

We have used 24 Hour Care since March when my husband was released from the hospital. Even though we didn't know until the last minute on a Friday afternoon that he would be coming home, 24 Hour Care had someone available for us to that evening starting at 6:00 pm. That caregiver (Angel) spent the first night with us and it was such a comfort to have someone so capable with us that first evening. Angel shared the workload with other caregivers for several months. The next morning the 2nd very capable caregiver (Joan) arrived and was equally competent. Joan has helped out until we no longer needed assistance. Over the months we used several different caregivers and while most were wonderful, if there was ever a time when one didn't work out the office (Marissa) quickly found a replacement. We would not hesitate to call if we needed care again. For sure a 5 star review. read more

I have nothing negative to say about 25Hr Home Care. They have delivered absolute care to all of my patients. I've had the most positive experience with them and I look forward to doing many more business with them! Thank you so much 24Hr HomeCare of Encino! read more

In 2010 I was informed by the Motion Picture Home to call 24 HR HomeCare for a caregiver for my ailing father. I was met with terrific help when I inquired and received wonderful, very caring caregivers. 3 caregivers came over a 24 period for and each young man was just terrific. They didn't just sit around, they helped my dad stand up and ambulate, made his bed and talked to my dad and were very engaging. I highly recommend 24 HomeCare. read more

It is clear how much 24hr HomeCare cares about their clients. They provide a top notch service and their staff couldn't be more helpful. Neil was happy to answer all of my questions and was willing to help at any time. I highly recommend meeting with them if you have a loved one in need. read more

We really couldn't have done it during this difficult time without the care from Shantae! We were heartbroken in dealing with our mother's condition and needed help. From the very beginning of our call until the end, every person was amazing and caring. We are so thankful during that time! Shantae is a wonderful caring nurse and was very patient and loving with our mom! Thank you! read more

My grandmother was put on hospice and Christian was the one who delivered the bed and he was great and friendly, quick to help us and very efficient on setting the hospital bed up. read more

We used 24 Hour Home Care while my wife was recuperating from hip surgery. Neil referred two delightful, young women who are nursing students as helpers who stayed with us overnight. The women were helpful, honest, courteous and a great comfort and help during the early trying days of recovery. Highly recommended. read more

My family and I contacted 24Hr HomeCare because my grandma recently fell in her home. She needed someone to help her cook her own meals and do some household cleaning. We were really hesitant to hire someone from a caregiver company. But we realized that 24Hr HomeCare has no hourly minimum. This worked really well for us because now my grandparents have someone who visits their home 3 hours a day, 2 days a week to help them with their household chores, clean the house and cook dinner with them. The caregiver my grandparents is very friendly and is so dedicated to helping them every time she comes to my grandparents' home. I would strongly recommend 24Hr HomeCare. read more

24Hr HomeCare has provided me and my family an excellent professional service. My 90 yr old father has Alzheimer's disease and have worked with various Caregiving companies in the last three years. I have also learned a lot in the last three years about my father's disease and more importantly, the help I receive from the Caregiving companies. 24Hr HomeCare has provided me the service that I've been looking for: Professional, consistent, reliable, flexible and caring staff. It's been over a month now since Neil and I have first spoken and I am very impressed with how they have handled my father's care from finding the proper fit to my dad's personality all the way to administrative / billing matters. Thank you Neil and team for working with me and my family. Please keep up the good work and we hope to work with you for a long time read more

My 100 year old abuelita is so fiercely independent, she will not give up her apartment! Unfortunately, she also needs quite a lot of help getting around. My mom, tias and I look after her as much as we can but with our busy lives we can't always be there. That's where 24HR Home Care comes in. They're available to come to the apartment and look after my grandmother whenever we're not, or even accompany us on family outings to be in charge of her care. So far, all of my interactions with their staff have been excellent and it's great knowing we have a backup plan to help out with abuela! read more

Trying to find a caregiver is one of the most incredibly difficult tasks; a stubborn grandmother makes it even harder. 24 Hr Homecare has made the challenge significantly easy. Not only have they found the perfect caregiver for our family, but they've worked with us when we needed last minute schedule changes. The staff members are so patient and kind, which really helps calm you down when times get stressful. I am so happy my family and I were able to find them! read more

We were looking for 24 hour hospice care due to a horrible mix up with the hospice company my grandmother was signed up for. The lovely girl on the phone explained that 24Hr Homecare provides nonmedical care, however, she took my name and number, made some phone calls, and called me back with information from one of their associate partners that provide hospice care. Unfortunately, it still would have required a doctor's approval, which would have been difficult on a Saturday night. Thankfully, the other company found someone to cover the night shift for my grandma. If we end up needing to switch companies, we will definitely go with who they recommended, and if our grandma was not already settled in a good assisted living facility, we would definitely hire 24Hr HomeCare! Thank you! read more

I am very happy with their services. My grandmother was at a nursing home and now she's home with their help. They provide 24/7 care for her. All the caregivers we have had were very nice and helpful. read more

We used 24hr homeCare for my grandparents when they decided they didn't want to move to a facility and they had care for a few hours per day with a caregiver who ran their errands and took care of their personal needs, they love their caregiver and the service provided by 24hr homeCare were exceptional!!!!! Will recommend !!! read more