We needed a ride from westside santa cruz to san jose airport. I've happily used Echo's service…read morebefore so I was glad she answered first call & scheduled for my time. Day before my flight the weather was bad with heavy rain likely so I called and she was happy to change my pickup a half hour earlier just in case. Ty, the driver showed up 5 minutes early and was very helpful offering to get luggage etc. Also a great driver, didn't waste any time but was smooth and even with bad weather my wife and I felt safe & secure in the backseat going over hwy 17. I think my wife was much happier with his driving than she is riding with me over 17. Very nice, clean new Lincoln SUV, plenty of room. 5 star service all around.

Outstanding service to and from San Francisco airport, even at 4 am! Reasonably priced.read more

Our family has used Ruben for years. He has great rates and safe drivers. This company takes the…read morestress out of airport transportation.

I've been using Rubén for years and he and his team are always on time, professional and seamless…read more He communicates with you easily and there has never been an issue. Exactly what you need.

I could have called an Uber or Lyft, but I really wanted to have my ride confirmed. Not only did…read morethey confirm the night prior,the driver arrived right as scheduled (5:30 AM) and patiently waited because I'm typically 5-10 min late. The driver was pleasant, safe, and courteous. I will call them again!

Any parents looking for a safe, reliable ride for their student, I absolutely recommend them. Very…read morefriendly and hassle free. They picked her up directly from her dorm in a clearly marked car. When my daughters flight was canceled they were not hesitant to reschedule and were able to pick her up for me. As a parent hundreds of miles away this definitely made things easier for me. I was able to make all accommodations myself. Thank you so much! We look forward to many trips in the future.

We always use this business to get from Capitola to San Jose Airport…read more Once I was so thirsty when we got to the airport and guess what....the driver had bottled water for his guests. Alway Always on time even if it's 4 or 5 in the morning for pickup for international flight. Very dependable & always really pleasant. FYI: It costs a little bit more if u have them pick u up from home at a god awful hour. Thanks for the great service & wonderful drivers.

This is a hard review to write because all of their drivers are simply wonderful and rate a 5…read more But my overall rating of 1 is their front staff email support. I was literally in tears and incredibly upset after dealing with their email support person who treated me like a stupid person and they were openly hostile and condescending to me (I have a 30+ year career in technical engineering - I am not stupid). I cancelled the entirely of the reservation and a wonderful friend rescued me at the airport at the last minute because I had no way to get home late at night. I will never use this company again. I am very sorry to their wonderful drivers who will suffer the consequences of losing clients. This was truly among the top 10 worst email customer service experiences in my life.

I went to Small Claims Court and was awarded my $660 to be paid back with interest. Half was to be…read morepaid by February 10 and the balance by March 10. I received a phone call that he was at my house with my money but I was out of town. I asked him to leave it in my mailbox since it has a lock on it and he told me he did. When I returned home, the money was not there and he is refusing to respond to any of my messages I have sent to him. Now I need to go back to court and file more judgments and waste more of my time and energy on who obviously is a person that you do not want to do business with.

Just got a ride from Watsonville to SFO from Henry. He arrived early, was professional, a good…read moredriver, and very nice to talk to. His rates are the best around!

I cannot say enough great things about MH taxi! I have been using them for the past six months for…read morea medical appt I have in San Jose weekly. My appt is 2 hours long, and MH taxi drops me off and picks me up when it's over. Their vehicles are always clean, they even disinfect the seat, handles, seatbelt etc between each client, offer water, and provide a comfortable ride. Their drivers are all friendly and on time. I will definitely continue using them in the future.

This is absolutely the worst cab company I have ever dealt with. I called and told him exactly…read morewhere I was going, a mile and a half, so I could catch a bus. This jerk shows up in a van with no signs of being a cab, and absolutely no prices whatsoever. Also, there isn't even a meter running. How should I know this is legit? Then after my 4 minute ride, I ask how much and he says "$12". I ask why on earth it's $12 for a mile and a half, and he says "I tried to be nice to you, now it's $16." Wtf???!!! I made it very clear how far I was going when I called, why this "cabbie" decided I didn't need to know how extravagant his prices were is beyond me. Then he thinks he has the right to punish me for asking why on earth it costs so much, seriously?! I've never felt so angry and ripped off before. I will stop at nothing to make sure this dick knows he fucked with the wrong person. He needs to tell his rate before agreeing to pick someone up, that way I could have declined the ride and walked.

I never ended up using Santa Cruz Shuttles for an actual ride, but I wanted to share my awesome…read moreexperience with Matt and the great customer service he provided. I thought I would need a ride from San Jose Airport and I emailed with a couple of questions. Matt responded immediately and offered to help me make my reservation. I opted to just make my reservation online. In the end, after I booked the service, I was offered a ride by a friend. I reached out to Matt to cancel my reservation which he did for me right away and he was so nice about the change. Not only that, I had trouble with the insurance company refunding one of my rides and he took my (3 calls and 2 emails) with politeness and even took care of the refund for me on his end! Based on multiple interactions with Matt, I recommend Santa Cruz Shuttles and I will use them for my next trip!

Great service from SFO to Santa Cruz and back again. Clear communication and reasonably priced…read more The real star was my driver Matty - the history and personal stories this guy can tell! He's an absolute gem and homie, and left me feeling like I'd gained a new friend. I won't use any other transport service from now on.

We were at the Gilroy Garlic Festival. We didn't have good cell reception so we were unable to get…read morean Uber. We kept walking and decided to call a taxi. Gilroy Taxi came to our rescue. At first, his vehicle couldn't accommodate the 6 of us so he had to switch vehicles. I'm thankful he was willing to go out of his way to help us. Thank you so much for the excellent service!

Very nice guy, jokes were funny and price is good. He took where I needed to go with no problems at…read moreall. Would 100% recommend this when you need it.

Brad and Kelly are great. Both are very personable and great to talk with as they drive you to your…read moredestination. They also recognize when you're not feeling chatty and want to rest. They are prompt and pick you up with ample time to catch your flight, and are ready and waiting to drive you home when you arrive. I highly recommend them. One tip, book early!

Kelly and Brad are the dynamic duo! During last weeks storm and all the airport delays they both…read morewere in constant contact with me. Helpful, resourceful, kind, professional, and down right amazing human beings! I can not thank them enough for getting me safely from San Francisco to Capitola! So grateful for your service and kindness! I would highly recommend using them for your transportation needs!

I have used Blue Water for several years while living in Santa Cruz and Monterey. The drivers have…read moreall been prompt, courteous, and good drivers. I recommend them fully and with confidence of the excellent service they consistently give.

Professional driver and safe driver. On time & kind. Picked us up from our wedding in a clean…read morevehicle.