Great customer service for property owners. Getting signed up has been a great experience. They are…read moresuper responsive and give great information.

This is hands down the most unprofessional, manipulative, and borderline fraudulent landlord and…read moreproperty management experience I've ever seen. Ziprent lured me in by falsely advertising that landscaping was included in the rental. After I signed the lease and moved in, they requested I mow. Over multiple weeks of negotiating, they issued a revised lease addendum that quietly pushed "watering" responsibilities onto me, while keeping all scheduling and control in the hands of the owner and their landscapers. I was never given access to irrigation systems, guidance, or any control over the plant health--yet they decided to weaponize a generic HOA compliance notice (which had no fine attached) and claimed they would be submitting "an invoice for a claim" against me. Yes, seriously--they're trying to make me pay for dead trees and landscaping failures that are fully the owner's responsibility under the lease. I didn't plant the trees. I didn't design the landscaping. I didn't agree to replace it. But they're now manufacturing false liability and trying to pin it on the tenant. This is not just shady--it's textbook landlord fraud. A formal complaint has been filed with the Better Business Bureau, Attorney General in Washington, and I am currently retaining legal counsel in preparation for small claims court if they attempt to withhold any part of my deposit for this fabricated "charge." They've also tried to flag my reviews as defamation and their escalations manager used AI to type a response for my sensitive data and housing details, upon confronting this to the same escalations manager I got "Based on your responses to threats of further escalation, it appears that you do not wish to receive assistance" so I'm still left unsure what charges I will face. Despite their claim that the amended lease was "quickly" drafted to clarify watering responsibilities, that simply isn't true. It took nearly two weeks of back-and-forth, during which I was being contacted at inappropriate hours -- including late-night messages around 1 a.m. -- just to get basic clarity on what was originally misrepresented in the listing. If the intention had ever been transparent or proactive, I wouldn't have needed to chase down a revised document while juggling confusing, contradictory information about landscaping duties. If you are considering renting through Ziprent: don't. Their polished software and surface-level communication masks a deeply unethical, dishonest business model. They will lie to you, twist your lease, and gaslight you when you push back. I've documented everything and I suggest every other tenant do the same--because if you end up here, you'll need it.

Currently a tenant for one of their properties for over a year. At first any issues and questions…read morewere handled professionally and promptly. Unfortunately, we currently have two different ongoing issues that have been ongoing for several weeks without any responses or updates. 1. They refuse to properly address consistent illegal parking on their property for over a year 2. One of our recycling bins has not been picked up for over 5 weeks (Zero updates since week 2) It seems when issues are too inconvenient for them enforce or solve they would rather stop responding entirely instead of taking accountability and responding to their tenants.

From the owner: Seamlessly supporting owners across the greater Portland-Area with Full Service Property…read moreManagement. We handle the details, elevating the investment and ownership experience.

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

Wednesday 2/04/2026 We build our relationships upon clear firm yet kind communication. I'm learning…read moreto live in harmony, knowing how important the community of professionals including ourselves is. We depend on each other to achieve our goals. The PropM has been there for me. I have used the PropM for many years. Excellent communication and sincere service delivery are their signature value. Who can beat PropM that serves its constituents 24-7?! I have a "beautiful home" (in my opinion) in LO,OR. When a property management company has 24-7 business hours and real persons' taking calls, that's a commitment . The PropM has the Will-Power to serve our community. One time my house roof started growing moss. I was warned by the HOA to clean up. After the best estimates, the PropM hired someone to do the job in a timely manner. The PropM saved my rear by meeting the deadline! Whew. The PropM did it at a reasonable cost and cleared the moss-mess. The leadership coming from the top, the CEO to the answering service people keeps the "human" (not AI) service operation smoothly at PropM. Every single employee is very cordial. I have enjoyed the PropM service over a decade. I recommend the PropM property management companyy with full confidence and trust. One wish that I have is that someday the PropM would publish just half-page long news about changes in the real estate laws including rental laws. In California where I live, there have been a lot of changes. I respect the PropM that has a deep commitment to serve those in need. Furthermore, their communication to keep their customers informed is priceless. Lastly, their quality service in the reasonable time frame is the best. Trust is two-way street. I trust this PropM management company and give my full-hearted five (5) stars. Without PropM, I cannot keep my home in LO. Thank you all employees of THE PropM for your great work. JC Moore California

I have lived (rented) my unit for almost 26 years (move in date was 9/10/2000). PropM took over…read moremanagement (only spoke @ met with owner/landlord over the years before) about four or more years ago. Since that time, they have lied to me, almost had a young girl enter my home (without notice at all - she could have been shot, I was in bed with double spine fracture) for an inspection. After that, next inspection went okay, but the young man lied to me about what was attached to his body (it was a video camera & he said it was an air quality device) worried about that for months. Next inspection, I think they forgot it was every 6 months, because didn't happen for a year; I got an eviction notice that part of my floor needed mopping & that I had put nails in the wall to hang my pictures (apparently I was supposed to be using something that hadn't been invented yet) and that there were boxes against the house (mind you, this is just a duplex & not visible from street). Now I have new inspection coming up where they announced they were doing 6-month inspection, yet was only 5 months. They rescheduled. Still have this held over my head. I broke my sternum a month ago & was at the same time (due to chest X-rays) diagnosed with emphysema. Deadly disease & no cure (had asthma my entire life & was diagnosed with COPD years ago). It will be another two months before I can be mobile & just finding out I am going to die is a lot. I'm going to be 60 soon & most of my family is dead. Have had nobody to help me, even with double spine fracture & ribs. Am running out of characters, so very much more to say. Feel free to contact me.

We had a very positive experience renting from Hoodview. We rented a townhouse for about 1 1/2…read moreyears. The place was awesome and the Management company especially Wendy was so easy to work with. We got our deposit back with a nice letter. Great company, great people. Highly recommend.

I've had a wonderful experience working with Performance Properties. As a rental property owner in…read morePortland, I value a company that communicates effectively, safeguards my investment, and resolves issues swiftly. Their responsive, knowledgeable, and proactive team keeps me well-informed, offers clear recommendations, and alleviates my stress. Their deep understanding of the local market and efficient coordination of repairs, tenant communication, and inspections demonstrate their expertise in Portland property management. For a professional property management company in Portland that prioritizes the interests of both owners and tenants, I highly recommend Performance Properties. They've effectively managed my investment property and earned my trust.

Their service is tremendous and personable. I highly recommend as a property owner. Their…read moreresponsiveness is unmatched, I can always count on them to resolve issues promptly and with the utmost confidence in the quality of work being done. Their maintenance team has saved me a lot of $$ & is very knowledgeable. And their techs are always quick to fix.

We've had the pleasure of working with West Ridge Property Management for the past 5 years…read more They manage pretty much everything for our rental property... advertising, contracting, maintenance coordination, tenant communication, etc., we have zero concerns and total peace of mind on our end. Would highly recommend.

Very unprofessional and inexperienced with extremely sketchy billing practices. I do not recommend…read morelisting your property with these people.

I have been renting with Green Keys for about a year and a half…read more The application process was extremely quick, transparent, and fair market pricing. Green Keys respects our space but also has been incredibly helpful for some issues that we have had come up the last month. I appreciate the conistentent and clear communication from both Noelle and Gail who have time and again helped us mitigate any issues in a timely manner. I would recommend Green Keys.

DO NOT RENT FROM THESE GUYS. when I say RUN I mean RUN. Not only is Chloe extremely disrespectful,…read morerude, and just genuinely should NOT be working in any position where she talks to people, but they will literally ignore every single maintenance request, any kind of privacy concerns (like having the owner of the actual property showing up in my backyard looking through my windows at any given time that he wants to) yeah you read that right. They did nothing to keep that from happening either. They just let people show up un announced at any given time so if you have kids deffinitly don't rent from them because youll wake up at 5am to a crane setting roofing on your roof waking up both your kids because they decided that was okay. Again. With zero notice. .They just do what ever they want when ever they want to with ZERO regard for you. They have no respect and then they will also try and keep every single penny that you gave them for a deposit. As it states on their website If you pay a cleaning fee in the beginning you will not be charged again for the cleaning fee at the end of move out (APPARENTLY THATS A LIE) which tbh i fully expected them to try and pull some shady crap so I went ahead and paid a professional company $650 for a move out clean. Everything in that house was spotless and they're still trying to charge me $750 for "excessive dirt" which is funny because that place was literally spotless I have the receipts, pictures, and even video proof. They cannot and will not provide me with pictures of this supposed "excessive dirt" theyalso stated that after a 3 year lease mind you that there was apparently excessive "paint dammage" which i know for a fact is not true because again, pictures, videos that I took before leaving the keys on the counter as I walked out for the last time. They also can't provide picture evidence of this apparent "excessive paint dammage" they then tried to call me and tell methey were willing to give me $700 of my $3200 dollar deposit back instead of the $200 and something they originally stated was the case. Our attorney is putting the case together now and they will be dealing with him shortly. But to save yourself from the extreme headache and stress that they will cause you. Just run the other way. Rent from anyone else. They're hands down theworst managment company I've ever rented from. Im glad to have finally bought a home so I no longer have to deal with places like this. They're just here to rob you. So RUN. Tmg is great though! I had nothing but great experiences with tmg.

I talked to Lena P today about their PM services. she was very nice and spent 45 min talking about…read morevarious things about what they do. I have a current PM and I was considering switching soon. If you are looking for a PM try Barnaby PM.

I've been working with Linah for over a year now, and she's been an invaluable partner in my…read moremanaging my property. I'm a remote landlord and Linah has been an absolute godsend! I am so thankful to have found her on Yelp two years ago, and want to make sure I pay it forward to other folks in this community looking for a property manager. On a monthly basis, Linah sends me a comprehensive income statement, including photos of receipts for expenses that the property incurred. For bigger expenses, Linah diligently gets quotes, shows the quotes, and recommends the best course of action. She also cares about the properties themselves, keeping track of when we're supposed to clean gutters, update the landscape and do maintenance and repair work. When there are issues, she level sets with me calmly and with recommendations in mind, so I've never felt like there's been any real headaches with owning this property from afar. I resoundingly recommend Linah at Barnaby Property Management and I'm looking forward to more years of working together!