I would recommend against renting from this company or working with them in any capacity.
For a year, I rented a house managed by 24/7 with a group of young women. During this time, we had to send multiple maintenance orders, and seldom had a request processed in a timely or reasonable manner.
On one occasion, our oven & stove unit stopped working and was not resolved for two full months. Eventually, we did receive a partial credit for the following month, but that was only after several phone calls with representatives where we received mixed messages regarding the resolution of the issue.
Additionally, there was regular miscommunication throughout the experience, and we would often receive notice that our maintenance requests had been completed without ever having a representative sent out. When we would reach out about the issue not being resolved, our complaint would get sent to the bottom of the queue once more.
Finally, 24/7 demonstrated a pattern of disrespect toward each of the young women who interacted with them. They consistently talked down to us and refused to take us seriously. All in all, I was quite disappointed with the way I was treated, the way our living situation was handled, and the consistent lack of effort put forth by our representative team. read more