I underwent a full mommy makeover in November with this office and I truly wish I had looked deeper…read moreinto post-operative complication management before choosing this surgeon. While the office is now attempting to frame my outcome as a normal healing process and unavoidable complication, my actual experience over the last several months tells a very different story.
Following surgery, I experienced significant wound healing complications that required a wound vac, debridement surgery costing me over $1,000 out of pocket, antibiotics, Santyl, mupirocin, ongoing wound dressings/supplies, drainage issues, and prolonged healing complications beginning as early as December.
At the same time, I repeatedly communicated concerns regarding increasing hardness, high-riding implants, asymmetry, discomfort, abnormal appearance, and progressive tightness. I sent numerous photos and messages over the course of months expressing that things did not feel or look right. Most of these concerns were repeatedly attributed to "drop and fluff," swelling, settling, massage, or needing more time to heal.
Now that revision surgery is being recommended by other surgeons, it is extremely frustrating to look back at months of documented concerns that were continually minimized as normal healing. It is also frustrating to now receive lengthy explanations defending the management of my care rather than acknowledgment that perhaps more aggressive evaluation or intervention should have occurred earlier.
The office has stated they offered in-person evaluations, but much of my follow-up care was intentionally managed virtually through photos and messaging, which I relied on heavily because I trusted their guidance. At no point was I made to feel the severity of my concerns warranted urgent intervention until things had progressed significantly.
What has been most disappointing is not just the complications themselves, because complications can happen with any surgery, but the feeling of repeatedly advocating for myself while being reassured everything was normal despite worsening symptoms and mounting additional expenses.
Between the wound vac, debridement, medications, wound care, time off work, emotional stress, and now revision surgery costs, this experience has been physically, emotionally, and financially exhausting. Patients considering a major cosmetic procedure here should strongly consider not only before-and-after photos, but also how postoperative complications and patient concerns are handled when things do not go as planned.