If I could give them zero stars, I would. What a HORRIBLE experience with these people.
I bought a voucher on Living Social, placed 4 calls, left voicemail every time, nobody ever responded. I also sent an email through their website, no response either. Finally, at my 5th attempt someone did call back, we made an appointment for 11 am on a Saturday. They never came. I called, no answer. Left a message, no answer. Sent a text, received a reply "I am on a job, driver is late, trying to contact him now". That's it! Nobody got back to me as to when they'd be coming. I called and texted again, no reply.
I contacted Living Social to get my money back. They contacted the merchant, who said they DID come for the appointment but I was not at home when, in fact, I was home waiting for them all morning.
Living Social sided with the company and wouldn't refund my money but offered credit in their DealBucks.
What a horrible experience!!!! Please, do yourself a favor and steer clear from 21st Century Window Cleaning N Services. read more