An odd mix of bicycles, e-bikes, electric wheelchairs, and scooters. Bicycle selection includes…read moresome Felt and Canyon (mostly basic models, but a fewer high-end ones), and some odd used stuff (carbon full-suspension with XTR, anyone?)

Of all the used bike sales and bike auctions I've been to, this was by far the best --- and,…read moresurprisingly, the mellowest. Need a basic used city bike for getting to class and back? CHF 150. Want something simple to leave at the train station? CHF 100. Want an almost-new commuter with a working generator and V-brakes? CHF 400. Want a nicer bike for weekend rides? Well, that's a little trickier... Test rides are easy --- bring an ID to leave with the gatekeeper, and pop across the street for a few minutes. Checkout couldn't be simpler (as long as you bring cash) --- each bike has the no-haggle price on a form, along with the owner's name. You take the bike to the checkout stand, pay your money, and get your receipt; the operators deal with giving the money to the seller, so you don't need to wait for them to make change. No cards accepted, though --- so bring plenty of large bills, so nobody beats you to a good bike while you're at the Bancomat. I was looking for a good heavy-duty commuter for my wife, and a nice mountain bike for Altberg (and occasionally Üetliberg). The first one was easy --- quickly narrowed it down to a few, and picked a good one. The mountain bike was more of a stretch --- there were a few around, but several were too large, one was too downhill-oriented (I can live without three chainrings, but do need two), and many, many were too old (I'm trading up from a late-90s steel hardtail --- I don't need another). Did eventually find a 2005 Specialized FSR that had been pressed into city duty --- it's back in the mud and woods now.

I was traveling from the US to go on a bike tour of Switzerland. My disc brake got warped in…read moretransit and Aaron absolutely hooked it up. He not only had a new (slightly upgraded) part for me, but installed it on the spot in about 10 min. Great guy, great shop - check it out if you're in Zurich !

Worst experience with a bike shop ever, I went there to fix up a bike that I used a few times, and…read moreI made a deal with the owner that it was going to cost around 60 francs, I left the bike there for a week, and when I had to pick it up, the owner wanted to charge me more than 120 francs because he changed parts of the bike WITHOUT my permission or concent. I tried going to the civil rights office but no one could do anything, and if I didn't pay the owner would "cut all the cables of the bike" like he said

I have had at least five flats since purchasing a bike here in August of last year. Not having…read morefixed a flat myself since the mid-80s, I have been relying on bike shops around town to get my bike back up and rolling. This means that I've experienced a variety of prices, different wait-times for bike return, and varying degrees of service. Velo Citta is both the quickest I have had my bike returned to me and the most cost-effective. Other shops tack on an extra charge for servicing bikes that have not been purchased on premises. Other shops charge considerably more for fixing a back tire flat then for a front tire flat. Other shops tell you to come back at the end of the work day, or the next day. Not Velo Citta! I waited 15 minutes and paid 25 franks to have the back tire's flat fixed. All this from the fix-it dude and a smile and chill disposition to boot! I wouldn't wish a flat on anyone, but, if it has to happen, may it be in the vicinity of Velo Citta! Bonus: pop into Noir Cafe just a couple of doors down for a bevvie while you wait.

As you'd expect from the name, the focus here is on street and city bikes. There's some that would…read morebe fine for a long ride in the country or a race, but the focus here is Kreis 1, not triathlons or Üetliberg. Like many bike shops, they take a sizable break around August --- I managed to end up disappointed twice during that period before finally stopping in.

Half a year ago I took my bike for a regular service in their branch in Oerlikon. My bike was…read moreworking fine at that point. They told me they would have to replace the chain and both front and back chainrings, ok sure, that's over 400 CHF. Since then I've used my bike to cycle to work and have been very careful with it. A week ago the front chainring broke, so I took the bike here since the Oerlikon branch is closing down. I assumed since I hadn't done anything wrong and since it broke after only half a year that they would cover it. I asked them to take a look and let me know. Today I receive a text saying that I have to pay 150 CHF. Turns out they've already replaced the part (now a second time) without asking me (when I explicitly told them to contact me first). They claim that the damage was my fault. Which sure, I guess they can't know, but I do and so either they gave me a defective part or installed it incorrectly. So now I don't trust them to work on my bike a second time. However, they tell me that either I pay up, or they put the bike in the original state and I still have to pay 45 CHF. If I'd never taken my bike here, I would still have a working bike but also 550 CHF more. I think I can see why the Oerlikon store closed...

Ken M. posted the first review of this place and it was so darn positive, that I had to schlep…read moremyself over to Hoengg for a look-see. I would agree with everything Ken said save for the fact that the bike I'm envisioning purchasing wasn't on hand. That's not to say that there weren't other fab alternatives, but I just didn't feel the pull of 'I want! I want!' when both scoping and test-riding the bikes. For sure if I lived in the area and needed an already-purchased bike serviced, then this place, too, would be my 'LBS'. The bike dudes are very friendly and helpful. I must also give one shiny star for the owner being super good-looking. -can't see why Ken M. failed to mention that salient fact in his review. :D

You guys, this place it awesome- it`s really an outlet. And…read morefor Zürich prices, this is as cheap as it gets! They have new and gently used gear, clothes, and shoes- for Christmas or every day, this is the store to choose! I got new hiking boots for only 59 Franks, elsewhere was at least 200, for that I`m giving thanks! The snowshoe selection downstairs had new and slightly used, but not enough sizes from which I could choose. But I`ll totally come back, for warm or active wear, it`s just the coolest store with prices beyond compare!

My wife described this as halfway between an REI and an LL Bean, and I think she's got it about…read moreright. The gear selection mirrors REI well, but there's a fuller clothing line, especially at the more casual end --- and I still haven't figured out the kid's fishing pool. A touch of Cabela's, perhaps? The staff is helpful, and will happily break out their (sometimes rusty) English if need be. We mostly shopped in German, but once you start looking for books in English the conversations tend to follow suit. Picked up a new hostel liner for hut-to-hut hikes, didn't find the book we hoped for, and figure I'll be back next time I need some ski gloves.