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    1st Insurance Group

    4.4 (14 reviews)
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    Services - 1st Insurance Group

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Recommended Reviews - 1st Insurance Group

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    3 months ago

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    9 months ago

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    3 months ago

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    9 months ago

    Paul Sherman Is an amazing Human. He is very professional and always gets the insurance you want at the price you need. I'll never switch!

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    3 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Great staff. Great customer service. Would most definitely recommend . Paul and his team saved me a lot of money .

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    6 years ago

    Very nice people! They helped me insure my new car and gave me a great package deal with my home insurance.

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    14 years ago

    Paul is a great guy and looks out for you. Highly recommended insurance agent

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    12 years ago

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    Review Highlights - 1st Insurance Group

    Paul Sherman is an amazing human being, him and his staff are top notch.

    Mentioned in 2 reviews

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    Mary Contreras - State Farm Insurance Agent - State Farm Logo

    Mary Contreras - State Farm Insurance Agent

    (26 reviews)

    We have been long term State Farm customers for 25 years. We built our dream home. One year after…read morecompletion we had a huge water leak issue. This could have been devastating had we not had the right Insurance agent in Mary Contreras. Despite my overwhelming anxiety State Farm came through and made everything back to normal. Mary has educated us so much, advising us, not selling us. Her staff Ashley Flores, Bob Fronczak and Mary Ann Puzzitiello are also excellent. Prompt responses, windshield repairs and even a great recommendation on a mechanic. Thanks.

    Mary is not only an incredible Farmer Agent, but also a true advocate for her clients. She goes…read moreabove and beyond in every interaction -- whether it's answering questions thoroughly, explaining coverage options clearly, or following up to ensure everything is in place. What impressed me most is her genuine care and commitment. She doesn't just treat you like another client; she treats you like family. Mary's professionalism and attention to detail gave me complete peace of mind, and her warm, approachable personality made the experience enjoyable. Mary Contreras is someone you can trust to not only provide outstanding insurance services, but also to stand by you as a partner who has your best interests at heart. I wholeheartedly recommend her to anyone who is looking for an agent who combines expertise, dedication, and compassion in everything she does.

    J. William Quigley - State Farm Insurance Agent

    J. William Quigley - State Farm Insurance Agent

    (21 reviews)

    Love the team at this location. They are quick to assist and respond whenever you need the help…read more DeAnne has been our gal since the beginning and she never fails to deliver great customer service.

    So this is hard. I am mainly reviewing State Farm as a whole and not the William Quigley office. We…read morehave been a customer of theirs for almost 7 years. We've told a lot of people about their great rates and their service and have been very happy. In March of 2021 we had a plumbing blow out with considerable damage to our kitchen. We filed a claim and got it taken care of and they were great. In July of 2023 we had some decent roof damage due to a monsoon storm that ripped up shingles. We called the office, claims set us up with a company to take a look and the company said this needs a full roof removal, file a claim. We filed a claim and State Farm said it was only partial and wouldn't meet the deductible. The roofer that they recommended said they would talk with State Farm more because he believes different and suggested we file a claim and he'll let them know his own findings. Months pass and we hear nothing from either the roofer or State Farm. Today I call the office to go over some of the coverages we have and they tell us that State Farm is dropping us because we have had 2 claims within a five year period. Keep in mind the roof claim was never paid out in anything and was closed as incomplete. In my opinion there was only one claim that the company actually paid out on in the seven years that we have been with them. This is really hard like I said. The only stars that I can give is for the office as they have been pleasant and helpful, I will never use State Farm again however and I will never recommend State Farm to anyone I know. What a shame. Also I've researched it since and it looks like most companies hold to a policy of more than one claim a year and they consider dropping the coverage. We didn't do anything wrong here. We did what we were told, we were never followed up with and then the company viewed us as a liability and calncelled us. Sad. Update - I felt the need to update this review. The office manager reached out to me today and I need to mention that she was amazing. Even though this is all very perplexing and frustrating she was so kind and helpful and understood where I was coming from. I still don't feel that I can change my star rating, but I have to mention again that this isn't really a review of William Quigley's office but the bizarre and confusing policies of State Farm.

    Rebecca Kossmann - LIberty Mutual Insurance

    Rebecca Kossmann - LIberty Mutual Insurance

    (1 review)

    Liberty Mutual has proven to be one of the most dishonest and retaliatory insurance companies I've…read moreever dealt with. What started with Rocco Belsito's lowball verbal offers during my home inspection quickly spiraled into a campaign of manipulation and retaliation once I refused to accept being shortchanged. They assigned Tyler Cureton (Claims Supervisor), who issued a denial filled with conditions not found anywhere in my policy. Then, instead of giving me a fair appeal, Sarah Meyers of the Presidential Service Team simply copied Cureton's denial almost word-for-word -- proving there was no independent review. Don Brossman has shown a pattern of manipulative and harassing behavior in his role as an inspector. His conduct has been so concerning that a restraining order was issued against him in the past. Liberty Mutual even hired a lawyer whose role was to manipulate and coerce me into producing irrelevant documents -- including financial and utility records going back five years before the damages occurred. This had nothing to do with my claim and was clearly designed to intimidate and obstruct coverage. To make matters worse, Liberty Mutual brought in Donan Engineering, a so-called "independent" firm notorious for producing biased reports, to support their denial Instead of investigating honestly. When I filed complaints about these abuses, Liberty Mutual retaliated by canceling my entire homeowners insurance policy. This wasn't based on evidence -- it was punishment for exercising my consumer rights. Homeowners -- document everything if you're forced to deal with Liberty Mutual. But the best advice is: avoid them altogether. Their business model is built on deception, retaliation, and gross bad faith. Choose another insurer that values policyholders instead of targeting them. Disclaimer: This review reflects my personal experience and opinions, which are protected under the First Amendment of the U.S. Constitution and applicable consumer protection laws.

    1st Insurance Group - homeinsurance - Updated May 2026

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