I'd like to lay to rest many of the misconceptions about W&F Corp. My encounter with their agency…read morewas short in one way and very long in another, I had an unresolved student debt account for some time, and when I called to resolve it the people I spoke to, Compliance Officer Bob D. and CSR (I assume) Denise W. they were extremely helpful. It seemed as if it was more of a goal to help me rather than to collect on an ancient account. I cannot compare this company to other collections agencies as this is one of only two encounters, however I can, and gladly will compare this to any other customer service experience I've had. The professionalism, service, and sincerity I received from this company was unparalleled. The customer service agent answered all of my questions politely and offered assistance at every turn, before turning me over to the compliance officer, who was also very courteous, and helpful, not to mentioned resolved my issues that day. All in all a very good experience with this company. It's almost a shame I won't be doing any more business with them, although that's not of any fault of their own. Thank you W&F.

I paid off my debt, but they left me with a .32 cent charge that could easily be paid off by their…read morerecommendation... that I pay the 5 dollar service fee for using a credit card to pay said .32 cents. It's ridiculous but hey, I guess their company must be on dire straights right?

Very disappointed in the service. I have done business with this company for years. Never missed a…read morepayment or late with a payment. Had many loans with them. The one time I applied and really needed the money they give me the run around. Loyal customers I don't think you should push off. Applied week and a half ago and still haven't heard what's going On. I think I will be going somewhere else next time.

The TitleMax store on Albright Road where Miss Yolanda is the manager is ran so efficiently…read more miss Yolanda and her associate that works with her make sure that all your questions are answered and they help you to get the best offer to fit you and your payments they also help you to understand the terms of the loan that you are getting I really enjoyed the service and the atmosphere of her store thank you, Miss Yolanda for being the best in my opinion

Met with Joe who was super friendly, knowledgeable and made the process quick and easy.read more

Kristina was a very great help and she was quick and I loved her customer great personalityread more

Melanie was INCREDIBLE. She was helpful and informative the time I walked in until the time I left…read moreout.

Great place to work with.Vicki is so pleasant and friendly..I have been dealing with her for…read moreyears.I thought I wanted to try another title loan spot out but they were not friendly at all..I will stay where I feel comfortable like home.Give them a try and you won't be disappointed!!

Great company and staff. This company helped me during my time of need. My loan is paid off and I…read morehave my title back. I just want to say thank you Vicki!

I called to get a personal loan for my car. I spoke with Andrew who walked me through the loan…read moreprocess and signing the paperwork. He was very nice and answered all my questions. I got my paperwork signed online and everything took less than 45 minutes to finish. I am very happy with my experience. I had my car refinanced with them and they did an excellent job, and I got a wonderful interest rate for that and for my personal loan. I highly recommend this bank.

Family Trust has been fantastic to work with. Brandon Martin in particular has been amazing, very…read moreinformative, patient, and has made it so easy to work with. He makes banking personal and easy. I highly recommend Family Trust and especially Brandon!