I ordered checks for an association that I belong in Yuma. The address they were going to be sent…read morewas incorrect. Isaac took it upon himself to call the company that prints the deposit slips, cancel the order and reorder with the correct address. Not only was that helpful, he called me this morning. Repeat, he called me!! to let me know. Kudos!! Excellent customer service.

Pain in this ass if you don't run a lot of money through them. Small depositors get treated worse…read more I can attest to first hand experience just depending on which of our accounts I deposit money into. All the accounts are linked and I can transfer money online or on app between accounts, but I get treated differently just based on which account I make the initial deposit into. They aren't very nice about it either. At least that was my experience. Your mileage may vary. All banks svck, and this oneno exception. It's not the worst I have dealt with. You could do worse, but I would hope you could do better. I'm in the process of trying to do better for at least some of my accounts. Generally, I get better service at the DMV than at Foothills Bank. Up the food chain the Glacier (Glacier owns Foothills) supervisors are decent, but the local service doesn't measure up. The world has turned upside down when you get better service from a government bureaucracy than at your local bank. *** Response to Seth's response. *** Seth said, "Customer service is important to us and we appreciate you sharing your experience with us as we strive to provide the best service possible." Seth, I have been in business my whole life and it's so common I consider it a stereotype that when somebody's customer service lacks, they will try to gaslight you and claim they pride themselves on their customer service, or "strive to provide the best service possible." Maybe it's true. Maybe it's not possible for you to provide better service.

Cannot say enough about Washington Federal and it is best bank in Yuma. Wonderful employees who…read morework there and the help they do for the people who do business that this bank.

didnt have a clue about banking, still dont. but for 25 bucks i got a bank with a debit card and…read morechecks printed with my name and some green box thing "piggy" bank and only took 45 minutes from start to finish.

Today I came in the branch to cash a check drawn on Foothills bank. The teller that was working at…read more11:30am , Jailene , the pink shirt girl second box from the door , was unprofessional , combative , and lied to me about their banks policy's on cashing checks drawn on Foothills bank. It wasn't until I pushed for a manager did she then actually do her job and cash my check. However , because I escalated it , she retaliated against me by forcing me to provide additional information to run a CTR , the check was not a large amount , but more than 2500 dollars , and it was frustrating because she stopped speaking to me , did not communicate what she was doing , and was upset and short just because she had to cash the check. I offered additional proof and was going to suggest calling their customer , but she cut me off and said it was fine. Terrible customer service , I'm a local business owner and lived here my whole life , and it's sad that a local bank would treat the local patrons with such animosity. All I asked was for her to do her job as a teller , and I was punished and made to be a burden for just that. I will never bank with Foothills bank, and never recommend Foothills Bank because they employed an awful person to be the face of their company

First rate service, I was having issues with an atm and Corbin Valentine walked me right through…read moreit, nothing but raves here!!

My first experience here was resolving an issue that was impossible doing online. I got it resolved…read morehere. High grades here. On the flip side: We had to drive 150 miles from Havasu.

Great credit union. The staff treat you like a friend not a number like several banks and other…read morebusinesses and credit unions have the tendency to do. My wife was a member of another credit union that talked to you and treated you like they were doing you a favor just to talk to you. The staff were always very rude and disrespectful to you.

A great relationship Bank. Has all the resources I need: personal, commercial, merchant,…read moreinvestments, mortgage, etc. ​

From the owner: National Bank of Arizona's Yuma Regional Center Branch proudly serves clients in Yuma. Enjoy the…read morebenefits of knowledgeable, helpful bankers to get answers to banking questions and benefit from our collection of services, including checking, savings, business and personal loans, home loans, credit cards, wealth management, and more.

Huge Shout out to Jorge Z. At this Branch, absolutely amazing customer service skills, I'm…read moretraveling from out of state and was locked out for trying to withdraw a high amount At the ATM and he walked me through every step of the way to assure that I left with what I came here for, Thank You Jorge for being such great help on our out of town adventure lol.

They open at 9 am, I arrived 20 minutes early .. it was over 99 degrees…read moreAsked this big heavy short guy if I can sit inside till they open. There were homeless people right out their door hanging out. Heavy guy told me No but in a very nasty voice and if looks kill omg! Homeless people made a comment t about this guy too! Nasty guy in deed. Overall ( he could of said no in a very nice voice) this guy needs a attitude adjustment! So here I sit waiting for them to open up!

I had to stop in the Yuma branch of Wells Fargo on Catalina Drive this afternoon to transfer an…read moreexisting account. I had attempted to do this on Saturday at the Rancho Cucamonga branch, but there was no banker working on the weekend. I was told that a banker would call me on Monday, no call. Called and left a message, still no call. Thanks for nothing Ahmed Razi, but at the Yuma branch, I had the pleasure of meeting Regina Geoffrey, and she took care of everything for me. She was just awesome, so if you live in the Yuma area and are in need of a personal banker, I highly recommend Regina Geoffrey and Wells Fargo on Catalina Drive in Yuma, AZ.

Called this branch to find out about opening a new account since I just moved to Yuma from WA. Got…read morethe 10 min explanation that I should make an appointment to open a new account, then when she finally finished her spill, I asked what does it cost to open this account, she said I could make an appointment, or she could transfer me to a customer service banker, she transfered me, it was automated, then it disconnected me. Wow... looks like they don't care about potential customers.... Can only imagine how they treat existing customers

Wells Fargo (in The Foothills of Yuma) is convenient and respectful to it's YEAR-ROUND customers…read morewith having evening and weekend hours even in the summer.. Clerks are always friendly and courteous to ALL peoples. Wells Fargo has competitive rates, superior asset protection and many options. Did not give them 5 stars as The Foothills branch is very small and often crowded with sometimes longer-than-expected wait times due to the SnowBird customers banking there too. Kudos to the local staff for always noticing the longer waits and moving clerks around to open more clerk windows :) We year-rounder citizens and business owners truly hope Wells Farbo will open a larger Foothils branch, perhaps in the Fry's shopping center or on the South Frontage road? (easily-accessible)

ATM is frequently "Out of Service". ATM at Fry's Foothills is frequently "Out of Service" or unable…read moreto process the withdrawal amount needed. Terrible service. This forces Foothills residents to drive to the Walmart Wells Fargo. Legacy WF customer but Switching to Chase Bank in the Foothills Fry's shopping center.