I was standing at the counter, waiting for my Pick up order, and I could see an employee in the…read morekitchen assembling a whole bunch of to go salads with her bare hands. She wasn't cutting the lettuce she was ripping it apart with her hands and then distribute in into each individual to go containers. I imagine if they do it with the girls they probably prepare in-house food like that as well. The person preparing pizza was eating off of a plate. All of these things are huge health code violations. You can literally make people sick like this.

Love Fratellos!!! The BEST wings in the area and the pizza is incredible! We go on Mondays to…read morelisten to the Live music they have weekly! I couldn't recommend this place more and the service is like no other!!! Best all around!!!

Awesome server & ambiance! Food was excellent! Came in from Wisconsin (fish fry capital of the…read moreworld) and the Baked fish fry was awesome! Just a mile off Interstate 90 Herkemer exit! P.S, the house Italian Dressing on a salad is a must!

I ate at this Sorrento's about a year ago and the pizza was pretty good. So, I decided to not only…read morego back, but to also try their store in Pulaski as well to see if they are consistent. The pizza ordered in Adams was a half meatball, half hot peppers 18" pie. The crust was inconsistent with thicker, chewy parts towards the outer part, and very thin around the center, as if the dough wasn't stretched out enough. And, what was once a nice looking orange pie has become a soupy amalgam of gooey cheese and ok sauce. It was the exact same problem in Pulaski, way too much cheese that was concentrated around the center of the pie that gave the sauce zero chance of poking through. The cheese was not put on very evenly either. There was no magic between the sauce, cheese and crust. Just an average pizza by NYC standards. More like tomato fondue.

Had a couple of cheese slices. Let me start by saying that our uncle owns a pizzeria in the Bronx…read morethat I have loved since before I married my husband. I compare all pizza to his. This compares! The pizza was thin/medium with the crust perfectly crunchy with soft fluffy dough in the center. Met the owner Joe and he was so hospitable and welcoming. We had a couple good laughs. It was my first time here and I had no idea how big this place is! He showed us around. I wished I lived closer because I would definitely consider this place for parties like graduation etc. my sons going to school in Utica so I'm sure he'll be back with a bunch of his friends and big appetites! I found out about this place through some camp friends who frequent this place. I better thank them. I forgot to take a picture before. I only got the after and the since we got to go!

My family and I arrived here after a trip on Erie Canal Cruises and at the recommendation of my…read moresis's bf, who had heard fantastic reviews and that the majority of his co workers went to. I ordered a chicken club with bacon, my sister got her and my Dad an upside down pizza, my sis bf got chicken wings with hot sauce and we all shared from a sampler platter and garlic knots. The food was absolutely fantastic. My order was accidently given to another patron on accident and a whole new order was made. Hey, accidents happen and I purposely was calm and had no intention to adding to the service industry woes of bad customers being entitled and treating wait staff like shit during these pandemic times. The woman repeatedly apologized and my patience was rewarded as the server brought over my sandwich she said she overstuffed it, especially with bacon...so much so I only had one half of the sandwich and saved the rest for another dinner! The food was absolutely fantastic...the garlic knots, the platter and the wings got rave reviews. My Dad thought there was too much tomato sauce...can you imagine an ITALIAN saying that...my sis and her bf liked the leftover slices so to each their own In any event, the service and food were absolutely impeccable. The server was attentive and nice. I highly recommend!

This spot came highly recommended by a few locals who swore by the quality of the pizza, so…read moreexpectations were set going in. I've always believed the best way to judge a pizza place is by its basic which means starting with a classic cheese pie. The cheese pizza did not disappoint. The dough was well cooked with minimal sag, striking a nice balance. The sauce-to-cheese ratio was right where it should be. The cheese had a slight stretch to it, and the sauce delivered a solid, flavorful bite that tied everything together. I also tried the chicken bacon ranch pizza. It was flavorful and satisfying, with a generous amount of bacon throughout. While I would have liked to see a bit more chicken, each slice was still a tasty combination of savory toppings and creamy ranch that made for an enjoyable bite. Overall, this place lives up to its local reputation, especially when it comes to the basics. A solid option if you're looking for well-made pizza with reliable flavors. Side note/ I do a lot of chicken wing/ bleu cheese reviews and the employee at the counter said she makes it herself each day. So I had to try it. Well I can say this bleu is a solid 6/10, it's just missing some larger chunks, the flavor profile is spot on but the pieces in it are just crumbles. While it doesn't place in my top tier , it's not far off. Next time I'm going to have to try it with some wings.

I've ordered from this restaurant 3 time. first time is was so delicious. The last two time they…read moremessed up on my order. The third time I ordered a chicken Parmesan vodka rotini, they actually forgot the chicken Parmesan. How do you forget the most important part. i called the restaurant. They could care less, definitely won't be ordering from there again.

Food is very good service is very good I get all my food delivered on time with friendly people…read moreI've been getting my food from Franco's for a very long time will for many more years to come !!!!!

What happened to this place? For real! It used to be hit or miss, but these days it's just miss…read moreafter miss after miss. Attention to detail is completely lacking. Subs with missing toppings, wrong toppings put on pizzas. Today they forgot my toppings and had to rebake the pizza, and it was so late and not even an apology.

Pretty yummy 'Favorite Style Pizza' Chicken wings were…read moreAweful poor quality chicken, and looked to have freezer burn.

Best pizza in Ilion. The one meal I want when I visit is a large EBA pizza and antepasto.read more

I like to start off with I am already a customer but after what Dan did for us I'm a customer for…read morelife I would highly recommend them to everyone He will definitely have my business from here on out Great service he knows what customer service is all about thank you again then we appreciate it Javier and Colleen from Mohawk

UNSAFE cutting pizza on foil left slivers into the pizza this is for school event. Called to speak…read moreto a manager was introduced rudely as this is the manager no name I told her what happened she refused a refund as I was picking the slivers out of the pizzas was rude hung up on me. This could have hurt a kid or even worse. Absolutely worse service and honestly the pizza looks and feels terrible. Health department will be called next.

Awesome service! I order and pay with the subway app, and the sandwiches are always fresh and ready…read morewhen I get there! I always get a smile and a hello from the friendly people behind the counter! Great fast way to pick up food! I really appreciate the convenience!!! You guys need to have a very prominent Tip Jar!!!

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.