Great customer service! Definitely coming back for all my vape needs. Shout out to Cocomelonread more

I purchased a vape at Vapetime for my trip to The Dominican Republic. I explained this to the…read morecustomer service rep. I noticed he was looking at my odd the whole time and I did not know why. My vape got ceized by security in the Dominican Republic as they are not allowed in your luggage. I believe that the customer service rep (a Russian guy) knew this and that is why he was looking at me odd. I called him when I was back in Toronto and said we could recify this situation if I was able to get a replacement unit at cost. He was unwilling to accomade me. Really, really sad and really disappointed.

Just the best online customer support. I've been buying vapetime brand since one of my friends…read moreintroduced me to Quad berry, and my wife loves Moon. Recently, the supply chain went sideways (yay for pandemics....) and I spoke to Jon several times about it. The first time, he didn't hesitate to release more to the online store, but the second time he was incredibly apologetic. But he was honest and accountable too(which should mean a lot to whoever is reading) in explaining what happened and gave me a timeline of when to expect more. Also, quad berry is the shit. Haven't vaped anything else in like 5 years. If you like sweet/fruity flavor, this is a game changer

don't order online. don't e transfer. no recourse when delivery company doesn't deliver. no follow…read moreup after a purchase made at beginning of week. on Friday. no further feedback. I will likely never purchase from this company again. the entire shipping process was inconvenient. I am so angry. I really hope I either get my money or the product. never again. worst experience. in person was by far more pleasant. even so. I have zero desire to spend another cent with them.

I recently purchased the Genie 3-in-1 vaporizer from canvape I have been a long time and loyal…read morecustomer of theirs and was absolutely shocked when they denied my request for a refund after this product was clearly defective from a manufacturing standpoint. Upon contacting the manufacturer they unequivocally confirmed that they do not produce this item and this is in fact a counterfeit product that can vape has sold me. The lack of empathy and respect I was showing from their team is absolutely despicable as they was a higher priced item and I use cannabis medicinally for a chronic pain disorder and complex posts traumatic stress disorder. I am now unable to take my medicine and now I know that the reason is because of their shady business practices. And it puts into question the quality and the awesome city of all of the disposable vaporizers and other products that I have purchased from them in the past this is a health risk and shouldn't be taken seriously not just flippantly denied.

Albert is the greatest - best store in all of Toronto in my opinion. He is helpful, and goes out of…read morehis way to please his customers.

Great stock and service. Super nice and good deals! One of the only places I can find that has the…read moreone particular juice that I like.

Excellent service every single time I come in! The staff will go above and beyond to fix the…read moreproblem you have with your vaping devices even if you have not purchased them from their location. They offer different options, very transparent and honest with their recommendations. Good quality liquids for very reasonable prices. Highly recommend for beginners as well as seasoned vapers.

Great help on parts to fix my rig, plus flavours are delicious and made on-site. Will be back!read more

Friendly and knowledgeable staff and some amazing juices make this my favorite vape shop in…read moreMississauga.

The staff is amazing and they have tons of options for both liquids and vaping machines AND…read moreaccurate information! The atmosphere leaves something to be desired, in a bit of a skanky neighbourhood, but they are experts. Totally worth going here. (Also, a place where u can convene and vape with friends or the staff; couches, tables, etc.,)

ANYTHING YOU NEED!!!…read more this store has one of the best selections for your smoke needs. Vapes/any glass smoking device you can think of and the staff always give you the best option and sell what you need. Great store! New location has so much more room.

Good vapes available here. I would recommend this shop to everyone who wants to experiment with…read moretheir smoking habits and try to quit or use less of the cigarettes

Was very surprised to see another location, was eating at kinka and stumbled upon their new…read morelocation. Exact same great selection as the other stores. Friendly staff and very knowledgeable. The sample station and decor all looks great. I love that they're in an amazing location, right beside a tim hortons and lcbo and a lot of great food places around too. I see they also have a lot of new juices too, picked up the blue raspberry lemon drop salt, phenomenal flavor!

From the owner: NYX Sheppard is known for our vast variety of products ranging from the finest premium e-juices to…read morehigh-quality affordable hardware/disposable vapes and our excellent customer service, NYX ECIGS is open at Yonge & Sheppard North York every day from 10-10 PM. The store is conveniently one minute away from Sheppard-Yonge Station, making it very accessible for any customer within the Willowdale, Lansing, and York Mills area looking to pick up anything they need. Same Day Vape Delivery Is also Available.

Great place! I liked their Raunchy Tobacco even the new formula…read more Unfortunately, it's permanently closed now.

I discovered this place completely by accident, as I typed in "vape shop" into Google Maps and was…read moregiven this location instead of the usual place I stop into on the way to Whitby. But much to my delight, it's become my favourite vape shop in Durham. They have a HUGE selection of e-juices, with sales going on all the time. It doesn't always mesh with my favourite flavours, but the prices are so affordable that it really doesn't matter. And they customize the nic levels in the e-juices so you can get exactly what you want. Plus, the staff remember faces and greet you the next time you come in, but in that chill, laidback way where you feel part of things without it ever being too nosy. Only downsides: -coils are expensive :( -the tester e-juices are a) not always available to try out, and b) come in cheap little pens so there's hardly any flavour to suck on. But thank you to the guys for getting me on London Fog's Vanilla Bean Ice Cream - sooo good!