Elder Bridge was hired by my late Auntie when she was diagnosed with a terminal illness. Being an…read moreout of state family member, working with an agency can be tough but the compassion and organization of the caregivers, RN's and admin team is beyond words fantastic! All of these amazing people were not just an agency, they became family. They even bought my newborn son a gift :) Having RN's on staff (which is unusual) was extremely helpful for the caregivers as well as the family. Anytime I had a question or needed reassurance or anything that would require a very involved trip to the doctor, the RN's were right there to help. I only wish this agency and group of people were located in Georgia. I would highly recommend this agency for yourself or your loved one without hesitation.

Elder Bridge provided wonderful care for my Aunt and Uncle for 6 years. Our family did not live…read morenear those needing care and it was not possible for us to be with them over night. We always had great coverage and back up. They always received loving and compassionate care. Customer service and billing was easy to deal with. I would strongly recommend Elder Bridge for anyone needing care for loved ones who need assistance.

A great place to find help for your loved one. They do their best to find a good fit for you and…read moreyour family. Very reliable and well trained.

From the owner: At Synergy HomeCare of DuPage County our mission is to be your premier provider of in- home care…read moreservices by always striving to offer your senior parent or family member the highest quality of life and independence. We provide a wide array of services for your elderly parent with any non-medical home care need. If your family member is in Glen Ellyn, Naperville, Wheaton, Glen Ellyn, Oak Brook, Hinsdale, Elmhurst, Lombard, Lisle, Villa Park, Downers Grove, Carol Stream, Oak Brook Terrace, Clarendon Hills, Westmont, Darien, please contact us today at 630-517-0068 to receive a complimentary, in-home assessment, and allow us to increase their quality of life every day! Your family's well-being is SYNERGY HomeCare's priority. Our compassionate caregivers are trained in geriatric and disease-related topics and have assisted thousands of families. We help people who want to stay in their home; wherever home may be. Whether your loved one is recovering from surgery, living with Alzheimer's or needs a little help, we assist our clients maintain their independence and enhance their quality of life. Whether you need a watchful eye on hand 24-hours a day to keep your senior parent safe, or just want one of our caregivers to drop by once a week to lend a hand caring for a disabled family member, we are here to help. Regardless of residence, whether your senior parent lives in an assisted living facility, hospice care environment, or in their own home, we will be there.

I want to extend thanks to the team at Home Helpers for being there for our family during an…read moreincredibly challenging period. Navigating a new stage of my mother's care was a path we weren't prepared for, and the guidance we received was invaluable. Brian, Ellen, and Tracey were amazing and truly walked us through the process. They helped us understand a level of care we weren't even aware of, providing much-needed clarity when we felt lost. We are grateful for a couple of the specific caregivers who were so caring. Their dedication and consistency provided us with such relief. Knowing that this team is available if we ever need them again brings us a lot of comfort. If you are looking for a team that will guide you through the complexities of home care, Home Helpers is a wonderful option.

Mike and Mary of Home Helpers provided excellent care for my Mom after her stroke. Mary arranged a…read morewonederful woman to come to my Mom's house the day after Mom returned home from the nursing home/rehab. At first she needed twice daily visits and as she improved Mary was very flexible in reducing the care as needed. Mike was very helpful in working with her long term care insurance provider. We also took great comfort in the emergecy response system they installed in her home. I highly recommend Home Helpers. Diane S.

This review is mainly for Diana M. of HRS…read more After my dad spent a week in the hospital, he was prescribed home health care. This was my first experience with home health care; my parents had worked with other firms before, but with my mom in another hospital, I went with the attending physician's advice and engaged HRS. Home health care assigns a team of professionals to the patient and caregiver to assess their needs. We were assigned a social worker, Tom, an OT, PT and nurse, Diana. The nurse does the initial intake and assessment, the OT determines whether there's a need for future visits and assesses the safety of the home. In our case, she suggested modifications (taking up rugs, etc.) and ordered some equipment. I really appreciated this part of the process since my dad was frail and living on his own for the better part of 3 months. The PTs worked more with my mom helping her build strength and mobility; getting her from a walker, to a rollator, to walking on her own. They attempted to improve my dad's mobility and alleviate some of his osteoarthritis pain. The social worker checked in mainly via phone to see how things were going and, for my mom, came out to do an eval. Diana, our nurse, was at our house weekly. She checked my dad's vitals and well-being to help ensure we could keep him from being re-admitted to the hospital. For my mom, she helped with wound care, ordered medical supplies and ensured her level of care was adequate. She always kept me in the loop and alerted me when there were concerns. My dad was very easygoing, so I'm sure Diana's job was probably pretty easy at least until my mom became her patient. By the time my mom was discharged from the hospital, Diana was a veteran member of our care team. The best words I can use to describe my mom's demeanor during her first months out of the hospital are: intense, impatient, and uncooperative. In case it wasn't clear, home health is not private nursing, nurses go from patient to patient, so it's rare they'll be there like clockwork. At times, my mom would call Diana and their office incessantly; no matter how much she screamed and ranted, they were always professional even when they had to call me for an assist. I worried Diana would hit her limit, but she put up with my mom like a champ, eventually finding a way to connect with her. I never envisioned having two critically ill parents at the same, I don't know how we would've gotten by without the help of places like HRS.

I worked for HRS for 5 years and it was an OK experience. The issue was having a stable amount of…read morepatients to work with. Some of the patients HRS gets are oftentimes not used to being cared for by CNAs who are minorities. I've experienced racism working at HRS and I've even had patients to lie on me for stuff I didn't do. Some of the work assignments aren't that great and staffing will keep under wraps a patient's true colors. HRS tend to deal with a lot of high end clients who are super picky. Which makes working impossible because you're forced to take other jobs to make up for hours lost because there's not enough work coming through. They also expect you to drive to really far for some work assignments. I voluntarily resigned in early 2019 because I haven't been working in three months as a result of not having any available patients. Pay was decent but if you're working with high end patients they can afford to pay their CNAs a living wage.

Poor care!!! My mom has been at this location for three months and the care quality is poor…read moreespecially during the first shift. They are not attentive to her bathroom needs and are rude towards her when she uses the call light for assistance expressing to her that she's limited to every 3 hours. This has caused my mom to risk falling by her attempting to go to the bathroom on her own even though the nurse that puts her at risk. Unacceptable care because of this. She shouldn't have to wait if she has to go number 2 nor have to wait on the toilet for assistance at times over a half hour.

The executive staff was the most unfriendly, even downright obnoxious. We tried to get help for…read moreour loved one already placed and the Director on down were cold as ice. They wouldn't budge treated us in an abrasive manner. Best to stay away from this place.

Thank you very much for all your help. Your company has been very professional and went above and…read morebeyond. I'm sure everyone is great, yet the care and attention from Kris really stands out as to making the processes seamless and pleasant. She truly did an excellent job! Coco really did an absolutely wonderful job caring for my mom as well. Her thoughtful efforts to tidy up the home made a big impact. Thank you.

Everyone that I have met or spoken to with this company has been fantastic and extremely helpful. I…read morehighly recommend Homewatch CareGivers of Naperville for any of your caregiving needs.

My Dad spent 2 years at Maple Glen. During this time, the genuine kindness and care my Father…read morereceived was amazing. My family considered Jason and all the wonderful caregivers an extension of our family. God bless them, and God bless all the current residents and their families. Our personal grief and heartbreak was eased knowing Dad was receiving top notch love and care during those periods of time where a family member wasn't with him. The Holland Family

This place deserves more reviews. With 2 parents going through this with different needs I'd say…read moreI'm a "semi-pro" at assisted living and memory care facilities. From Mallory&Kelly,to Eve, Stephanie & Jason- these people do exactly what they say they are going to do and more. They are compassionate and caring and professional. They are never in a hurry when you're talking about your loved one. They guide you and are honest and they're hearts are in the right place. Maple Glen is spotless& beautiful and well thought out! I'm so thankful for this care for my Father.

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.