Halloween is my favorite holiday. So, I thought to myself, it's been a long time since I checked out a haunted house. We're talking 12 years or so. So when I saw an ad about 13th Floor Haunted House on Facebook, I knew it was time to get back in the mix. I checked out this haunted house on a Sunday at 8:00 p.m. It was their last day on November 2nd. Parking was a cinch in the spacious parking lot they share with other businesses. Once you arrive, you'll see a line outside of the building which winds in the same way that you would see at an amusement park. This was my least favorite part of the experience. It took about 30 minutes to get through the line outside and the line inside of the building. And then the haunted house itself takes about half an hour. You can pay extra to skip the line, but I'm not about that life. I just wish they had a system in place logistically where you can get through the line quicker. I imagine that Friday and Saturday evenings are even more crowded than the Sunday evening I attended. I won't ruin all of the surprises about the haunted house itself, but I will say it's a good time. There are parts that are pitch dark. There are people jumping out at you left and right trying to scare you. There are parts of the rooms that are set up to scare you. There are different themes throughout the haunted house. It's well done. My favorite area made it seem like you were wading through water, when you in fact were not. It was an optical illusion created through light. My words can't really do it justice. If you're not super scared of haunted houses, give it a try. You'll have a good time once you get in there! And after you survive all of the ghouls and demons, there's a food truck posted up outside if you're hungry. read more

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Best haunted house I have been to in a long Time. Make sure to empty your bladder first or you just may pee your pants. VIP tickets are worth the purchase read more

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SKIP THE ZOMBIE SPLAT PAINTBALL EXPERIENCE. It was an asbolute waste of money. I was pissed that I spent nearly 40 dollars for us to do that. It was the most juvenile, idiotic, boring, waste of time. NOW FOR THE HAUNTED HOUSE. It was absolutely amazing. The themed rooms, the actors, the props, the ambiance, the characters outside while waiting to get in, all of it was so very well done. AND it is a long haunted house, it goes on forever, which was great for the price. This is an expensive experience, so I would hope for quality entertainment and you definitely get it. IT LOSES A FEW STAR FOR THE VERY LONG WAIT. Why have people select a time for entrance when you are going to have them stand in a super long line? We had tickets for 7 pm on a Sunday and it took us an hour just to reach the entrance where we had to stand in line again for another 20 minutes. For the wait, and the ridiculous waste of money on Zombie Splat, I give this attraction a solid 3 stars. read more

As Shania Twain once said, "That don't impress me much." The haunted house was pretty underwhelming....nothing moved, a few flashing lights, and not much else going on. We even paid the extra fast pass fee and $8 for the "zombie shooting" experience, which turned out to be just two guys standing around pretending to get shot. Honestly, it was fun, but not worth how much we paid. read more

I went on a Monday, and I was not disappointed! I was skeptical due to some negative reviews mentioning a lack of scare actors. However, that was not my experience at all. The scare actors were active and appropriately spaced, and the decorations were very well done. Definitely worth it. I'd also recommend the fast pass if you don't want to stand in line for too long. read more

13th Floor Haunted House - Decoration in queue - Haunted Houses Near Me - Phoenix, Arizona

We've gone the past few years and my kids enjoy it. I do buy the early bird tickets so they're a lot cheaper. This year it was in the same lot but different building. The wait was about an hour for general admission. This year even though they took us with our groups we were all lumped together once we got inside. There were still a few jump scares but you heard the people in front of you scream so knew to brace yourself for something coming lol Overall, I'll continue to come back as long as my kids want to come! read more

13th Floor Haunted House - Haunted Houses Near Me - Phoenix, Arizona

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This is by far the best haunted house in AZ. Their lines suck. Even the VIP and fast pass lanes have a wait. Plan to be in the lines for a hour or more minimum. read more

Amazing great experience overall will go again. Scare actors felt very real, every room had a different theme and made it feel non repetitive. Clean building, good people, 10/10 enjoyed read more

13th Floor Haunted House - Haunted Houses Near Me - Phoenix, Arizona

Best day ever had fun I got scared everything went well !!!!!!!!!!! Definitely recommend it was good read more

13th Floor Haunted House - Haunted Houses Near Me - Phoenix, Arizona

Very disappointed in the 13th Floor Haunted House, went probably 10 years ago & it used to be so good but I'm not sure what happened.. First off, the "Fast Pass" line was like waiting at Disney for a ride and the "Skip a Line" still had a line that took 15 minutes to get through! So I'm unsure what the true difference is between regular & fast pass tickets or as to why you are supposed to reserve a time when either way you have to wait in line to get in! On top of that, the experience felt short lived.. they seemed to rely heavy on scare props than actors & I felt like where there was actors there were many missed opportunities for jump scares! Probably won't go back, but hopefully they improve it cause that was a joke.. maybe open up for April Fools instead of Halloween next year! Save your money please or try another haunted house that's worth it! read more

Honestly, for the money that you pay. It's literally suitable for kids under 12. You're basically just paying for the name because it was not scary at all. So $30 per person for the basic tickets and then you stand in line for an hour and then you watch everybody in VIP go ahead of you and then it's so jampacked that you aren't scared because it's not scary. read more

We have been coming for many many years and even get our early passes a month or so early. We took a friend of ours who had never been and bragged about how good it was and how scary it was. Went last Friday and it was absolutely horrible. It was not fun at all. Not scary. Just walking through a bunch of dark hallways. Hardly any rooms, few actors. Really disappointing and a waste of money. Don't know if I'll go back ever again. It was that bad. read more

This haunted house was AWESOME. I totally freaked out going through the maze, and the jump scares were great!!

Genuinely the worst 50$ I spent only worth like 20 I walked through and saw Probaly 10 scarers total they waste time while you walk through a "maze" it's just a waste of time no jump scares. Do not recommend fear farm is better. read more

Had an amazing, scary experience!! Every hall you go to is a new scary experience, was scared shitless. I would definitely come back again!!

Was excellent. Quite scary, worth the money and the actors were good. Location was not too far

Loved it!!! Brought our 11 year old for her first haunted house and she was scared the whole time.

Had a good time there. Purchased the fast pass weeks ago (cheaper) so that we didn't have to wait in the historically long line. It paid off and we were only in line for around 30 minutes. The building is large, so if you move at a slow enough speed you'll probably be in there about 20 minutes. My only issue was that the picture system was not working properly so we weren't able to purchase the pictures we took earlier. One of the associates suggested we go home and download the picture online. Of course that didn't work either. read more

13th Floor Haunted House - Haunted Houses Near Me - Phoenix, Arizona

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Loved it! It went on forever which is better than regular that seems to end so quick.

We were really looking forward to this haunted house, but unfortunately, it fell flat. The actors didn't interact much with us, and at one point, we were even scolded by one of them, telling us to keep moving and warning us not to touch the props. We brought our teenager and their friends, who were experiencing a haunted house for the first time, and had to explain that this is not how it usually goes. There were no jump scares or any of the usual excitement--you know it's bad when it feels more like walking through a museum of haunted house decor rather than a genuinely scary experience. And the classic chainsaw guy at the end? Nowhere to be found. The whole thing took about 15 minutes to get through, and for the price, it just wasn't worth it. Wouldn't recommend. read more

The VIP/platinum was a complete scam! Do not pay that extra money! I still had to wait in line outside, I was first in VIP line and still had to wait for regular line to go ahead before me and inside there were no VIP system at all for skipping the line. The haunted house itself was so-so, lots of mechanical props not so much real actors, and some weird industrial music that was extremely loud. read more

Could have done so much more. So many missed opportunities. Went a few years ago with my son and at that time I would've gave it three stars. Going this time, I was very disappointed. With just one solid line of people experiencing at the same time, it was more like I was touring a scary museum than going through a haunted house. Strongly suggest that instead of investing in much animatronics and fake scenery that you spend more on including many more actors in costume scaring at different parts during the tour. So many opportunities to jump out and scare people were missed and substituted for plastic decor. Very disappointing and not very scary at all.. read more

AVOID AT ALL COSTS! IT IS A GENUINE SCAM. This was truly a let down of an experience. Nobody in my group felt scared even once. almost none of the actors even ATTEMPTED to scare us. The reason for this is that there was a group in front of us, and the actors sometimes would try to scare them. The actors did not have enough time to reset for us, and probably saw that we witnessed them try to scare the other group. We noticed that repeatedly, the fun was being spoiled for us, so we tried to wait and let the front group go forward far enough so that we'd give the actors time to reset. When we tried to wait and give the actors time to reset, the actors BROKE CHARACTER and YELLED AT US to keep moving or go forward. Numerous actors broke character. We were also being pressured by the group behind us to go forward. As a result, we did not have a single scare. It also felt like the entire actual maze portion of this experience was like 15 minutes total. A complete letdown for $50 a ticket (fast pass). 15 or 20 minutes, probably under 5 scare attempts, 0 successful scare attempts (even to those in our group who get scared easily). We like Fear Farm which we visited last week, and for the significantly higher price, we expected an even better experience. This experience was worse. It was NOT scary, and worst of all, the actors were RUDE, didn't care about their job of scaring us, and seemed like they were annoyed at us for trying to enjoy the experience. It reeked of "we think our job is stupid and we're just waiting to go home." I reached out to support, and they refused to give me a refund. read more

I spent money so you don't have to! There were some scary parts but they relied heavily on props instead of actors. Honestly, it was all unorganized, and it was at the end of the night when we went. People that were in front of us were ruining it & on top of that, one of the actors got out of character and started verbally harassing my best friend saying to leave the show just because she scared the actor. Don't waste your money or time. Go to Scarizona, it's so much better and it lasts longer, you would be there for about 45min each house! read more

Haunted house was good and the visuals were nice, I think that too many people were going through at once. Not as frightening or scary at all when you see all the people in front of you getting scared before you enter said room. And think there should be more actors. I will say during the wait it was cool and interesting to see characters walking through the lines and interacting with people. read more

Exceeded my expectations!!!! The decor was incredible, spooky and actors did a great job. They got close but never touched and the actors did incredible. Blown away by the swamp!! Still can't believe how it made me feel like I was in a swamp with creatures all around. Highly recommend!!! read more

went on the last week of september, had so much fun ! everyone was super sweet, there were so many different themes and constant screams.

Man, this year's haunted house freaking sucked! The location moved to a much smaller building resulting in a much shorter experience. In years past, they used to be really good about creating / maintaining gaps between groups of people as they walked through the attraction. Nope. Not this year. The staff did stagger groups at the start but you quickly get to a point where you're just walking in another long line through everything. There's wasn't a single time I was scared because all the traps and hiding places were triggered by people crammed in just a few steps ahead of me. Oh! And the music. What happened to all the scary sound effects and spooky sounds? Someone decided to add club beats for most of the time we were there which totally ruined the vibe. Also, in years past, there was a middle section of the haunted house where you had to wait in another line to proceed. After a little traffic control, we were able to go on the the second portion of the experience. That never happened this year. My friends and I all reached the end this time around, thinking it was the halfway point, and we were so shocked to find that it was already the exit / gift shop. Half the props don't work. They used to have this huge, menacing looking alien that could stand up and move its claws and now it just sits there....not moving. There was even a huge snake at one point that would come out of a wall and it looked like it would envelop you completely, that was missing. Matter of fact, half of everything was missing yet the tickets were still $40 each. Screw this place. I'll never go back again. read more

Went last week Friday. Got there a little before 11pm. Got an up close parking spot which seemed odd. First thing noticed was that there was NOBODY in line for the queue to enter. Next thing that I didn't like was that there was NO ticket booth. You had to scan a QR code and buy the tickets online!!! Got the regular general admission as why pay extra for skip the line when there's no line. Saw that there was also a zombie shoot. Saw this on YouTube from a haunted house in FL and thought it would be fun so got that extra at 8.00 per person. Total for two adults with two zombie shoots general admission was 100!!! Got some popcorn before going in. Went straight in. Some of the sets were good and a couple of the costumes were really good. But nothing saying you are leaving one house and starting another. They just all blend together. I was not scared even once. Pretty typical in my experience they don't even try to scare guys. My fiancé was only startled twice. There's also a room I HATED that had about a 60-70 degree incline then you had to go right a couple feet on that incline then back down. My fiancé slipped and fell on that part. Luckily she didn't hurt herself. The zombie shoot was a joke. They only had one zombie and you couldn't even shoot them in the head as they said you'd get thrown out after doing it twice. They were wearing what looked like a welders helmet...come on now they wouldn't get hurt in that thing from tiny paintballs that were 1/4 the size of normal paintballs!!! They also had a gift shop when you came out of the houses just like Disneyland! How lame is that? The whole things took...ready for it. 15 minutes. That's the houses and the zombie shoot combined!!! read more

This year's experience was just "okay". My Fiancé and I have gone every year for the past five years. Took our time walking through tonight and finished in under 15 minutes. Definitely will be the last year for us! Can't justify spending close to $200.00 next year for a 9-minute underwhelming experience. read more

Went tonight with a big group of my roller derby teammates. Sometimes on opening nights things can be a little weird and run less smooth than normal but tonight wasn't the case at all. There were so many scare actors and they were all top notch. I love the new location (a/c was a plus!!) and the amazing new sets. For getting everything up and running so quickly at the new spot, you guys really did an amazing job and personally I like it better than the old one. I have been coming for many years and this season is one of the best yet. We had an amazing time! read more

13th Floor Haunted House - Haunted Houses Near Me - Phoenix, Arizona

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Overall, I give this place 3 stars because it has potential! However, It wasnt scary enough, too many people in at the same time and I just think overall the experience can be upgraded especially for $50! There was no monitoring the times for groups (why have that on the web if its not something that happens). I hope 2022 brings evolution of this place and some new ideas! read more

One of the best haunted mazes I have ever been to. They did a great job at this one. I have been to several of these throughout the states. Hands down best one. Several times throughout the place had me jump out my skin. We were laughing and running very fun. The makeup amd the visuals they had here did a great job depecting horror. From jurassic dinosaurs to slaughter houses to murder house to Egyptian... wow great job everyone who put planning and time into this. read more

13th Floor Haunted House - Haunted Houses Near Me - Phoenix, Arizona

We arrived at 6:45 and did not have fast pass. Our tickets were for 7 PM. We waited in line almost an hour and 45 minutes. It was hot and frustrating. This is the third time we have been but the event has gone down in quality. I think they are short staffed. There weren't as many people that jumped out and some of the props like the big snake didn't work. In the past they were dancers that we had our pictures taken with. No dancers this year. Also, it used to be the event started the second you walked in. Now you go through a 15-20 minute wait as you get your photo taken before you get into the haunted house. My grandkids are 12 and 13 years old and they thought it was a lot of fun but like I said. It's gone down in quality over the last couple years. Advice; get on their mailing list and buy your tickets 2 to 3 months in advance for $13 with the fast pass which is $10 so you pay $23 a ticket. Worth it! Also if you buy later on closer towards Halloween, check Groupon before you buy your tickets. In the past we have bought our tickets through Groupon which included the fast pass for free. Worth it's weight in gold. I saw people wait in line last night over three hours. What's your time worth? read more

The line was so long and the haunted house did not make up for the wait of 2 hours. The haunted house was very basic with very little working scares and not only that they had very minimal workers so there was nothing scary about this haunted house. Also they did not break groups up at all so walking through this haunted house was one big line of people just crowded together so there was no scaryness to it because you knew exactly what was going to happen at every turn because it was so crowded. read more

Completely lame. Went on Halloween night based upon reviews and paid around $100 for both events for two. The haunted house was boring and uninspired. There was a small laser section that was fairly cool. Other than that, it was extremely unprofessional of this place to pull my party aside accusing us of "making contact with the staff" and immediately kicking us out by way of security guards, who responded to our inquiries to see the security camera proof of said incident by telling us they they didn't even have cameras. Some of the actors even broke character in front of a huge line of people to yell that "there are underage employees" and we had "touched them." People in front of us and behind all corroborated to their security that nothing of the sort had happened, yet we were still escorted out. Really massive lack of professionalism and oversight here. Don't waste your time. Will be contacting the company for a refund and update. read more

This wasn't scary at all, they need to also space out people better in order to create a spooky environment. It would have been good if I couldn't tell what was going to happen before it happened. There was barely any actors and the line was 2 hours long, I would not buy fast pass either because the experience wasn't even great, it was a waste of money in my opinion. The decorations were good but there wasn't enough scary and that's the whole point. Don't waste your money. read more

Not scary as all! Actors could've been better and more in the spirit. Front desk guy starting rapping to himself instead of helping when there was a line. Lied about pricing! Need a total refund. Don't waste your money and go to scarizona instead :) read more

Best haunted house ever!!! 5th year in a row !! Never disappoints. Can't wait to come back next year.

I got the presale so i'm chillin but if i had paid full admission price i would have been very sad cause the line was over an hour long and then the actually inside time was about 15 mins maybe?? and it was so crowded we had to keep stopping cause the group in front was right before us and it spoiled all the scares. It is creative but It was very disappointing for what the price is but still a halloween thing to do and didn't pay full price so not extremely disappointed really but for all y'all i would think twice possibly unless you get really scared at dumb things then you'd love it. Have gone last 4 years, this was the worst year yet not going anymore after this read more