Lease-N-Lock Storage made the process super easy and straightforward. The owner was helpful and got…read moreme set up in no time. Great experience!

The front office was helpful. The property was clean. The air conditioning worked and haven't had…read moreany problems in the months I've rented here.

Sure point at 1103 in Schertz is the cleanest and most secure storage facility I have ever seen…read more Steven was very helpful and friendly. He accommodated my schedule allowing me to move in early on short notice. The facility has easy access on and off IH 35. Thanks!!! Marlene

I've never had a storage unit until recently. So naturally I had a ton of questions! Pauline walked…read moreme through the entire process, she was kind considerate and had great insight into what I needed! The storage facility looked pristine, clean, well maintained, secure, and very well lit! I would highly recommend this storage facility to anyone who needs a unit, you won't find a better site, friendly staff, or secure location!

rude lady with an attitude. Wouldn't let me finish my sentences. Kept interrupting me. There are…read moreother storage units in the area. Don't go here!

Best storage facility in New Braunfels. Great customer service, 24 hour access with plenty of…read morecameras to monitor units. Another plus is the kiosk which will rent units and take payments after business hours.

Excellent communication and helpful tour of facility. Handy carts available for use And security…read moreseems to be top notch. Would definitely recommend to anyone needing a storage unit.

Great location, even better customer service, price and cleanliness!! I highly recommend storing…read moreyour property here, it's the best managed storage location I have ever used.

Do you have stuff? Do you have more stuff than you can fit in your house? Is your house anywhere…read morenear San Marcos? Well then Guard Dog has something for you! Great facility in San Marcos with friendly service and modern amenities. Good competitive pricing rounds out this relatively new storage facility that should be your home away from home for all the stuff that doesn't fit in your home!

Top Notch Storage Facility in San Marcos, Tx. April was super friendly to deal with and made our…read morerental experience an easy one. Great Prices as well, as Guard Dog was the best option in the area. Highly recommend.

Madrone storage is in a convenient location & affordable storage. Gated access is great for…read moresecuring your storage unit.

Had a storage unit with them for close to 2 years. My credit card had fraudulent charges made on…read moreit so I had it cancelled which also cancelled my automatic payment. I was out of town and away from email and mail. Upon my return I went in to pay my storage Bill and late fees. When I stated what I wanted to do. Susan Thurber said "Really, you're going to pay this"? I'm thinking I'm standing in front of you stating my intentions. Then I'm hit with " where have you been, you don't answer mail or emails?" At this point I'm beyond belief that this person that states on their website that they are friendly and professional is anything but that. Anytime I went into the office I felt like I was a nuisance to them. I would NOT recommend using them.

Christa was very nice setting us up. Very clean and good prices. I highly recommendread more

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

This is primarily review for excellent customer service as I wasn't able to end up using them for…read moreour move. They did a fantastic job of coming out on short notice to go over all of our property here that needed to be moved and they gave us a very competitive quote the same day in fact multiple quotes as I needed different things broken up for comparison. In the end, we already had our truck booked and we were stuck using their moving service, but I wish I could've gone with these guys as the whole team was just fantastic as far as being professional, responsive and organized. I also know that the folks that lived in our home before actually had used their services and were quite happy with them.

Do not recommend this company. Their staff was very slow and came unprepared. They didn't have all…read morethe packing supplies or proper tools to remove Tv mounts on day 1 as promised. Day 2 they took 13 hours to move half of a house with two small trailers. They also had no tools and had to use ours (simple drills, screwdriver etc). Keep in mind we paid to have them disassemble and assemble in the one day move. They ruined a brand new mattress with grease hand stains, and did not put our front door back on hinges properly. And to boot...they quoted $4,700 for the move and then hit us with a $5,300 bill, saying their guys worked 30 mins over the quote. The main issue being that they took longer because we had to unpack and find our tools to allow them to use. ***edit to respond to Victoria*** This response is a perfect example of the miscommunication and lack of professionalism. Nobody ever requested to leave a tv up. The day of packing, my husband was playing Xbox and said "whenever yall need to pack this let me know and I'll shut this down". This is also when we discovered that they did not have any tools to remove the TV, so, the TV wasn't going to be removed either way that day. Nobody was ever asked to "make beds" but we paid to have them put together (assembled). The movers also were not met with hostility. You had a group of young men with neck tattoos talking and bragging about their time in prison in front of everyone (including our children). My husband did the responsible thing, which was to address the staff as a whole. I'll mention he also tipped each one $100 bill at the end. We did this because it was apparent that the fault was on managment and not the individuals. They came both days unprepared without proper tools. Two separate groups of movers on two different days being paid to pack, dis-assemble and re-assemble furniture. (How is that possible?) Nobody was ever "cussed out" in person or on the phone. My husband called the very next morning and left a voicemail for the owner that was never returned. This response and lack of accountability again proves why I would never recommend this company.