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    7 months ago

    We had a wonderful time at 1212 Packing House Rd venue. Plenty of room, and great atmosphere!

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    Ask the Community - 1212 Packing House

    Holiday Inn Express & Suites Graham

    Holiday Inn Express & Suites Graham

    (16 reviews)

    $$

    Everything was pretty good, housekeeping nice, good breakfast food. The pool was nice,clean rooms,…read moreand good food as well. The Saturday morning front desk staff woman on the other hand, was friendly. My mom made a simple request asking if there was a remote to the TV in the lobby. She looked at me, and my mom suspiciously and strangely like we were crazy. "I have the remote" She said,frustrated. She told us she could only keep the TV on a news station. My mom asked her if she could change the news channel, she was hesitant but finally changed it. She was displeased with my mother and told her that was why we had our own TVS to use in our hotel room. My mom Was shocked and asked her again politely, as this seemed like a simple hotel Guest request, and no one else was even paying attention. Her attitude was surprisingly nasty. She told my mother never she had never had anybody complain about the news station in the public area. Reluctantly, she changed the channel. After me and my mom finished eating, we then checked out and my mom was still kind to this woman and thanked her for the hotel stay. It seemed inappropriate and unprofessional as we had traveled half way across the country for a family funeral. Fortunately, my mom ignored her behavior. The lady kept coming by every few minutes to see if we were still sitting there, probably to change the channel back/ which was creepy because the front desk is far away and there's no way she could could even see or hear the tv from there. Also no one else around really seemed to care. The whole situation was weird. We didn't say anything, we just checked out and left. The other hotel staff was really nice and helpful! We enjoyed our stay except for this one lady who seemed to have a bad attitude in general. Hopefully Holiday Inn doesn't promote this aggressive behavior to its other customers, but my mom and I looked at some other reviews and we did wonder.

    It becomes very frustrating when you are trying to get some work accomplished and the WiFi quits…read moreworking, sometimes the signal just disappears...but always requiring you to log back in. What a real pain that becomes. The hotel however, remains very beautiful, staff represents the company well...this is perhaps the nicest hotel here in Graham. The morning breakfast is a typical HIX breakfast...I do wish they would shake it up a bit. There are no nearby breakfast venues so while it fills that need each morning...it is getting old...!!! Most certainly I will stay here again...I am very happy with my previous stays. I suspect there are some who complain just for the sake of complaining...listen, make up your own mind, I've made mine...good hotel, good room, great bed, HOT water, exercise room & outdoor pool...equals a good stay, and for me...a good nights sleep...!!!

    1212 Packing House - venues - Updated May 2026

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