My fiancé just purchased an engagement ring. We told the sales person we wanted white gold, 14 K…read more Purchased a white gold engagement ring. After getting home and looking at the receipt, it had 14 carat ladies ring. And then looking inside the ring, it was marked 10 carat. The sales person should have told us that. Plus we paid the price for a 14k. Sales are final, so we are stuck with a cheaper one. The ring is beautiful. Maybe the sales person couldn't read the 10k inside of the ring. Bottom line they charged for 14k. Then there was $140:00 for sizing. All of the sales people were nice. Lesson learned, always check your jewelry to see the weight of it before purchasing. Don't take their word.

I bought a 400.00 chain from this store. It will not stay straight. It twist and turns my cross…read morependent around. I took it back but they would not do ANYTHING About it!! I was told that they would fix it for a price!! Of course I didn't let them fix it! They were all smiles while I was buying but when there was a problem they acted like I was a country bumpkin and treated me like shit!! Go somewhere else please!! Try David on wrightsboro road. He is amazing!!

Polite, not an upseller, did exactly what I needed when I needed it, and did a quality job at a…read morereasonable price!

Great service and my ring was beyond amazing!! I also had one of my rings sized and it was…read morecompleted before expected they are so friendly and just amazing to do business with.

Long time regular customer. This is my favorite gift store in town. They have EVERYTHING-gorgeous…read morejewelry, great handbags, all kinds of home decor, boutique style clothes, gifts for men, and kids. The personal service from this local shop cannot be beat. They donate to the community and are always running great specials, and have so many opportunities for prizes and giveaways. You can visit the store anytime or even buy from the online show on Wednesday evenings.

I love this store! Every time I come to Augusta I have to stop in. The staff is always very helpful…read moreand kind. They take their time to gift wrap each purchase. Highly recommend this store when shopping for gifts for yourself and others!

Jewelry repair was very reasonable and the watch batteries even better. Delightful small shop.read more

took a bracelet for an appraisal. the gentleman that helped me was super friendly and very…read moreknowledgeable. I will definitely keep this place in mind when I look to buy more jewelry.

Although Joel's response to my comment had GROSSLY exaggerated figures (20 hours, 10k ring), one…read morepositive thing about this store is that they have a very wide selection of beautiful unique antique style jewelry. Ones that you will not find anywhere else (i.e. the mass production jewelery stores: Jared, kay, zales, or even online). My fiancée was very picky and couldn't find what she wanted anywhere else. Thats why I still eventually purchased that particular setting (even though I knew it was over priced). My previous review still stands. I still feel that I got ripped off and mistreated 7 months ago. However if you do decide to see his selection, do expect to pay a high premium for it (he will try to convince you otherwise). Hopefully, Joel's business practices have improved since then and that he's realized the importance of good customer service.

I got a new wedding band here and was very happy with it. I had a hard time finding rings with…read moreblack diamonds at other retailers but Joel was able to present me with a number of options. I'd take the other reviewer's opinion with a grain of salt. I had a very small budget and Joel was very professional and friendly. Estate Jewelry Center has so many beautiful pieces, I'll definitely go back.

Each time I have visited the store, the employees have impressed me with their diligence and…read morehelpfulness. I enjoy visiting this store.

What a great team working here I needed some rings fused together to make a ring enhancer and they…read moredid a fabulous job I absolutely can not say enough great things about this jewelry store work was completed when promised and Erica kept me informed on the status of my ring I needed it done pretty quick as I was leaving the country and they had it ready as promised This is the second time they do work for me and the first time was also fantastic so glad Erica waited on me she is very knowledgeable and friendly and just so sweet All the employees here are remarkable

I visit this Jared about twice a year for inspections and cleanings. The staff is never pushy and…read morealways make me feel confident that my rings are in safe hands. May was very professional and helpful, even pointing out that some of the scars in my ring could be repaired overnight. This warranty on rings is invaluable - once, the prongs were damaged and I would have had no idea without the inspection. The store is clean and they have a nice selection and sale items. Thank you Jared staff!

The staff is always friendly and professional. I have been a loyal customer since 2015. I have…read morepurchased 3 of my daughters' first diamonds from them and pandora charms for years. Recently married end of 2021 and they helped us find the perfect enhancer for my engagement ring. We are wonderfully pleased. I also get semi-annual emails to get our rings inspected and cleaned. Best store ever. I will continue to be a loyal customer. P.S. check out the clearance section and get your jewelry appraised. You will be glad you did.