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Los Gatos, CA

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12 Nails Studio

4.8 (21 reviews)
Open • 9:00 am - 7:00 pm

By appointment only

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Response time

8 hours

Response rate

100%

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Recommended Reviews - 12 Nails Studio

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Val S.

A big thank you to Victoria, the owner of 12 Nails in Los Gatos. She is truly a master when it comes to nail care and healing. I came in with dark toenails that had been bothering me for a very long time, and Victoria treated them very effectively. Her knowledge, attention to detail, and genuine passion for what she does really stand out. If you're looking for someone who truly cares about nail health and knows what she's doing, Victoria is amazing. Highly recommend!

Hematoma on the big toe after skiing day with gel pedicure
Galina S.

Thank you to 12 Nails Studio and it's owner Victoria for taking the great care of my feet and toes. I was using the gel cover on my toes when went to ski couple of years ago. I didn't know how dangerous it can be. I hit both of my big toes and it took a long time to Victoria and me to fully recover them. Victoria is very knowledgeable and supportive person and specialist. If you have any problems or issues with your feet or toes come to this office to find the solution and care.

I want to leave a huge thank you to Victoria at 12 Nails , because honestly, I couldn't find a better podologist in the Bay Area! It is so important to find a true medical professional who doesn't just do a regular pedicure and massage, but actually treats the problem, explains everything, gives professional advice, and creates a real treatment plan. Victoria is exactly that kind of specialist!! I went to many different salons before, and even getting a properly cleaned and beautiful pedicure was always a struggle. I constantly left disappointed and feeling like I wasted my money. Now I drive 2 hours to see Victoria and it is absolutely worth it! She is a real medical professional. She recommended home care, explained the treatment process, and for the first time I feel like my feet are becoming truly healthy and beautiful, not just "looking nice " for a few days. If you are looking for a true medical pedicure and want healthy, beautiful feet, I highly recommend Victoria !!

Treated toenails
Alex F.

Medical grade services for real nasty problems with toenails. Very casual and professional. Highly recommend

Nella S.

Great experience with Victoria! She carefully removed a painful callus and gave very helpful foot care advice. Professional and caring -- highly recommend!

Victoria doesn't just give you a pedicure -- she actually examines your feet and nails, explains what she sees, and builds the treatment around your specific condition. For someone as active as I am, that means addressing the extra stress that running and workouts put on the skin and nails -- calluses, pressure points, dryness -- things a regular salon simply glosses over. She uses professional German cosmetics specifically selected for my skin type, and the difference in results is noticeable immediately and lasting. My feet don't just look good after a visit -- they feel healthy and recovered. I've recommended her to several friends who are also into fitness. Once you understand that foot health is part of overall health -- and experience this level of care -- it's hard to go back to anything less.

Natalia R.

Super happy with my pedicure! I'm Victoria's client for more than 2 years. She is very detail-oriented and clearly knows how to handle any skin or nail issues. My feet and heels look amazing -- smooth and well cared for. Besides she created very welcoming atmosphere, where you can relax and have a tea, while your feet are taken care of.

Ans B.

I've been going to Victoria for pedicures for the past two years. She is very professional, detail-oriented, and always makes sure everything is perfect. My feet always look and feel amazing. I truly appreciate her care and consistency. Highly recommend!

I'm super happy with my podologist, Victoria, at 12 Nail Salon! I've been doing my pedicures with her for over 5 years now, and I wouldn't go anywhere else. Victoria is incredibly professional, detail-oriented, and truly cares about her clients. In 2024 I had an incident with my toenail, and she was able to properly treat it and guide me through the healing process. Thanks to her knowledge and experience, everything improved so much. She works very carefully, maintains excellent hygiene standards, and always takes her time to make sure the results are perfect. I always leave feeling confident and well taken care of. I highly recommend Victoria to anyone looking not only for a beautiful pedicure, but also for real podology expertise and genuine care. (Adding photos because her work speaks for itself!)

I've been going to Victoria for a pedicure every month since 2021, and I can honestly say she is exceptional. Her salon is always very clean, and all instruments are carefully sanitized after each client, which makes me feel completely comfortable and confident in her services. Victoria is not only very friendly, but also extremely attentive and detail-oriented. My pedicures are more medical in nature because I have difficult nails, including deep-set nail plates and high lateral folds that require careful professional maintenance. Victoria is able to gently and carefully restore and maintain my nails while keeping them healthy. She always takes the time to properly clean and treat the skin around my nails and feet without damaging the cuticles or causing any discomfort or burning sensation. I also have very dry skin, and Victoria makes sure to thoroughly exfoliate my feet and apply oils or other treatments to soften the skin. After every visit, my feet feel incredibly smooth, healthy, and well cared for. Her approach is very different from typical quick-service nail salons. She focuses on precision, hygiene, and the long-term health of your nails and skin, and she never rushes the process. It took me a long time to find someone this professional, skilled, and attentive. I highly recommend Victoria. Once you experience a pedicure from her, you won't want to go anywhere else.

Olga G.

I'm so glad I found Victoria a few years ago. She's an amazing specialist -- very professional and almost like a doctor to me. She helped save the nails on both of my big toes. Her pedicure method is totally different from what most people are used to, but it really works for me. Even if you don't need any special treatment, you'll still love the results. We're still in the process of getting my nails back to a healthy condition, but the progress so far has been huge

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Reviews are overwhelmingly positive. People highlight the knowledgeable specialist, her attention to detail, and the welcoming atmosphere.

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Review Highlights - 12 Nails Studio

“I've been going to Victoria for a pedicure every month since 2021, and I can honestly say she is exceptional.”

Mentioned in 9 reviews

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Clean salon, friendly service, beautiful nails…read more I don't live in the area but I had some time to burn and popped into this salon for a gel pedi and a regular mani. Added 'warm pedicure' (hot wax after pedicure to soften feet) and it was a great touch! Highly recommend if you're in the area. I would go here regularly if I could :)

Very disappointing experience. I called ahead and was quoted one price, but the final bill was…read moresignificantly higher with no explanation provided at checkout. I accompanied a client to this appointment, and when I politely asked for clarification, the main guy handling the transaction was rude, dismissive, and unnecessarily hostile. I was simply asking a straightforward question about the charges. Payment was still completed, and a tip was given at checkout, but that does not change the fact that asking a basic question was met with disrespect instead of a professional explanation. There is a clear difference between customer service and being spoken to in a condescending or hostile manner. Unfortunately, this interaction lacked basic professionalism and transparency regarding pricing. I hope this business improves how it communicates with and treats customers going forward. Response to Paul(Business Owner): My concern was never that a tip was added. My concern was that when I asked about the difference between the quoted price and the final total, I was not provided with a clear breakdown of the charges. The explanation regarding credit card fees and other charges is being provided now in your response, not in a way that was clearly communicated during checkout. Had the charges been explained transparently at the time, there would have been no confusion. I also stand by my statement regarding the interaction. Asking a reasonable question about a bill should not result in a customer feeling dismissed or spoken down to. Regardless of our differing recollections of the conversation, that was my experience. I appreciate your response, but the tone of both the interaction and your reply only reinforces my original concern. Customers should be treated with professionalism and respect, even when they are simply seeking clarification about charges.

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I've been incredibly busy lately and honestly haven't been making enough time for myself. I finally…read morecleared my calendar which I almost never do and made an appointment at Yarco Nail Salon for some much-needed self-care. I accidentally showed up on the wrong Friday, and I was already so exhausted and overwhelmed, I cried. Yara, the owner, was incredibly kind and was full of empathy which we don't find anywhere these days. Instead of turning me away, she personally took care of me and did both my nails and pedicure. Her kindness meant more to me than she probably realized in that moment. And on top of that, she did an absolutely amazing job, I love my nails! The salon itself is beautiful, clean, and relaxing, with refreshments and snacks that make you feel taken care of from the moment you walk in. It's also conveniently located in the Cambrian/Los Gatos area. Thank you, Yara, for being so gracious and accommodating. Sometimes a little kindness goes such a long way. I highly recommend Yarco Nail Salon and will absolutely be coming back!

After trying this salon out multiple with a different nail technician each time, I've fully decided…read moreto never come back to this salon for Russian manicure/pedicure or any other service for that matter. The nail tech was unfriendly and extremely rough with my cuticles. At one point when she burned me with the e-file, I pulled away and she told me "I'm too sensitive" instead of apologizing for being too aggressive. She even asked the receptionist in Russian to bring her a different e-file because according to my nail technician, I'm too sensitive. With so many other better Russian manicure salons in the Bay Area, this place is a hard no for me. Not only are the nail technicians rude, but the polish itself begins to lift after 2 weeks. Yarco should change their name to Yar-NO.

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2 words: gift card!…read more I wouldn't have realized how significant a deluxe, top of the menu pedicure, could ever be, and so you mean I've been declining pedi upgrades and missing out on THIS?!! Wow The extra attention and time the deluxe offers left me in awe as well as leaving in such a heavenly state Thank you again so much, Kelly and Cindy. If anyone ever needs to gift anyone a deluxe pedicure and gel manicure is the way to go!! Or.. just.. self care, self explained! You're lucky if they're not busy, if you book an appt be early to help their work flow, and don't be awkward, remember to bring cash. It's such a thanks to get well taken care of! Thanks Amazin' Nails, I'll be back for regular grooming.

It's officially summer already, and I desperately needed a pedicure last week. Found this place…read moreafter a quick search on Yelp. Even though I'd lived in the area for many years, I wasn't aware of such a nail spa right behind McDonald's on Los Gatos Blvd. I called ahead to make sure they're available before heading over. Good that I did. While I was there, they got a lot of phone calls, and they had to ask those customers to come in at a later time . There're only two ladies working there, and they said it's always a good idea to call as they couldn't predict how busy it would be. Decor and massage chairs were of older styles, but everything looked clean. Environment was relaxing and staff was nice. I had the $33 Classic Pedicure, which included a scrub, massage and hot stones. The technician did a pretty good job, and was very efficient. I was happy with the result. Would love the massage to be a little bit longer, but at this price point in Los Gatos, it was very fair and I had no complains. They took Zelle as well.

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