I had a great experience booking through Exotic Travel Studio. Exotic Travel Studio made my…read morehusband's birthday vacation stress-free and relaxing. All he had to do was pack and go. I look forward to booking our next vacation and will be booking through Exotic Travel Studio again.

Jeanette did a great job guiding us through the information leading up to trip. Very flexible with…read moreher time.

First let me start by saying I cannot recommend Carol and her team at Farnesi Travel enough. We…read morewere originally planning to go to Italy last year but after postponing our wedding due to the pandemic and Italy shutting down, Carol and her team were so professional and helpful with rescheduling. Fast forward to planning our new honeymoon this spring and we decided on Tahiti with stays in Moorea and Bora Bora. Carol was able to keep our new trip within our original budget which was a huge plus. We opted to spend the little bit of extra money on trip insurance with everything going on and it paid off big time. When we arrived in Tahiti we ran into some issues with this wonderful pandemic going around. Thank god we had not only the trip insurance but Carol and her team as well. They stayed in constant contact with us despite us being 6 hours behind. She was able to transfer our reservation from our Bora Bora stay to extend our stay in Moorea due to some travel restrictions. She constantly reassured us everything was going to be fine through the most stressful week of our lives which was probably the best aspect of having her as our travel agent. Carol and her team at Farnesi Travel worked non stop and were in constant contact with us, the hotel, the airline and other contacts to make sure we had what we needed for not only our stay but to get home as well. We seriously cannot thank Carol enough. She was a god send. If you've ever thought about buying trip insurance I can tell you first hand it is worth every penny. We will be buying it for every future trip we plan. If you've ever thought about using a travel agency, Farnesi Travel is who you need to use hands down. They have made us customers for life.

We were trying to book a trip to Italy. We left them a message since they were closed for a week…read more We never received a return call so I guess they had no interest in our business. We booked the trip with another travel agent.

My trip to Cuba with Friendly Planet Travel was flawless and extremely enjoyable. I would have to…read morelist this trip in my top three trips and I have been in many many places. All of the travel visas and paperwork were included and the process of obtaining them was easy and stress free. It's hard to single out the highlights of this trip because every day was amazing and perfect. The agenda each day flowed effortlessly as we moved from place to place in Havana and Vinales. The food that we were offered each day was authentic and delicious. The most memorable part of the trip has to be the people we met. The first person to welcome us to Cuba was our tour guide, Alejandro Carrazana. He has the friendliest smile and the most cheerful personality you will ever encounter. His knowledge and willingness to share it was remarkable. We could not have enjoyed our trip as much as we did without his accurate and ever-present translation from Spanish to English. He went above and beyond his job description every single day. His dedication to making our trip perfect was admirable. He made sure we got to see every single thing we mentioned, whether it was listed on our itinerary or not. Alejandro was accompanied by our tour bus driver, Roberto Chamorro. Right away, it was evident that we were in expert hands with Roberto. He exuded calmness and peace and drove us everywhere each day with complete perfection. He was friendly, professional and a complete gentleman. It was such a pleasure to travel with this team from Friendly Planet Travel. Our casa, Encanto de Perserverancia was clean and comfortable. The staff welcomed us upon arrival and told us that we had arrived at our own home in Cuba. That theme was never lost during the whole trip. The casa did indeed become our home for the entire week. The kitchen staff were incredibly friendly and the breakfast we were served each morning was delicious and fresh. Two staff members that worked at the reception desk every day made our trip even more fantastic. Jose and Rai were available throughout the day and most of the night for any questions we had. They helped us daily with reservations and phone calls. The were cheerful and sweet the entire time. They were engaging and we had so many candid conversations with them. They became our Cuban family over the time we stayed with them. After seven days, that flew by in an instant, we were sad to leave Cuba. We will definitely return, and will book our trip through Friendly Planet again. I can recommend this trip to anyone that wants to see Havana and Vinales through the eyes of local people. Cuba is a beautiful country full of beautiful and friendly people. Like the song says.....half of my heart is in Havana.

We have been on three Friendly Planet Small group tours. Most recently to South Africa. It was…read morespectacular!! Perfect itinerary, great 5-star hotels, fantastic wildlife and a wonderful guide. Just book it, make memories to last a lifetime. We have traveled all over the world and this was one of our favorite tours.

My husband and I went to Punta Cana, our trip was arranged by Kelly Pinto at Berwick Travel, first…read moretime I use this travel agency and I have to say Kelly is the best, she is very attentive, answered all my questions by phone and email. From day one until I came back from Punta Cana she took care of us, nowadays you don't find that kind of customer service..... We definetly will contact Kelly at Berwick for our next trips arrangements.... Kelly, keep up the good work!!!

We just got home from the Viking Romantic Danube cruise. It was wonderful. Our travel agent,…read moreChelsea Lebeda, was so helpful in making all of our arrangements. We really appreciated her help in being prepared as to what would be expected of us while passing through Heathrow airport in London. We also really appreciate all her assistance in picking our excursions. Thanks Chelsea for all your assistance. It truly was the trip of a lifetime.

I suppose this will read as a sort of love letter to Sofie Grossman, a Leisure Travel Advisor with…read moreConnoisseur Travel, Ltd. My wife and I were overwhelmed at the level of personal assistance that Sofie provided to us in planning our recent trip to England and Scotland. From arranging our train accommodations to booking us into wonderfully located hotels at every one of our stopovers, to our incredible accommodations at Hever Castle. We especially loved the guided tours of the London Museum, the Tower of London, and the great arrangements to tour Bath and its vicinity as well as Glasgow, with its wonderful Loch Lomond and small outlying villages. I could go on. And we especially appreciated Sofie's linking us up to the "Pocket Travel" app which rapidly became our "go-to" reference. From the extensive list of sites and activities that we wanted to experience, Sofie quickly pared this down into a manageable schedule that even afforded us extra personal time to trudge around and see things at our own pace. Sofie also got us reservations for some no-cost activities that required timed entries. Sofie went way beyond what we've experienced with other travel agents. And we can't thank her enough. You can bet that the first stop of our next trip will be to Sofie's office. Allen and Diana

What a great trip to Costa Rica Connoisseur planned for us! I don't think we would have seen all…read morethat we saw, stayed in such beautiful resorts, or had such a relaxing time without their planning. These are real travel professionals. Every detail covered. Katie Buckley was great and lots of fun to work with. Best of all, simply amazing resorts and still within our budget. Can't say enough good things about them!

I'm usually the one that plans our family vacations. This one was special because it was to be a…read morebirthday present to me. I didn't want the hassle of researching and looking and watching tons of videos. I had seen this company's tiktok and sent it to my husband. I said ask for their help. They did an amazing job. After contacting them they sent him a form with a few questions. Location, budget, days, preferred airport and what he was looking for in a vacation. Maribeth quickly Came up with an itinerary. He asked them to switch the order of the island. We wanted Anguilla first and then St. Martin. He had them move around the itinerary a bit. Changing the amount of dates, with St Barts, without, more days here and there. Everytime she promptly responded with the changes and the price. Once finalized she sent the form for payment. He forgot and they tried again a few days later. We got email reminder of forms we needed. A detailed itinerary with confirmation numbers. Contact info and emergency contact info for the company. Now the trip was above superb. They set up our ferry transfers with a private company. This was the best decision. Our flight was delayed by a lot and the service they picked for us waited for us and quickly got us on our way to Anguilla. Our experience at Zemi Beach house was perfect. The distance to the best beach was short. We ate at the other bigger resorts and felt although bigger the distance to the actual beach was too far. In St. Martin we stayed on the French side and it was the best choice for us as well. Now our hotel was also a few steps from the beach and a short drive to a calmer beach. We already said that we will contact them again for our next tropical vacation.

Leading up to our travel to the Dominican Republic and Live Aqua the communication was good with…read moreconfirmations of itineraries and booking confirmations for special things that were supposed to occur for my wife's birthday with the travel agency - The Tropical Travelers. Upon arrival at the airport the private driver that was booked for us was hard to locate, but once located went smoothly. The company itself was not great as the driver on both our route to the resort and back drove very fast and our safety did not seem a priority. Upon check-in at the hotel after almost 48 hours of being awake from traveling we were met by the concierge and told they would check us in, great! Until we were offered a free couples massage after asking for our photo ID and credit card type and not being fully aware we agreed. This was a mistake. We just wanted to get to our room and settle into the hotel, but instead were swindled into a breakfast the next morning to meet the concierge again and be handed off to a timeshare presentation that took over 2-3 hours of our time. They were not super pushy, but did keep trying to offer more incentives and have the next supervisor come over with more deals when we just wanted to enjoy our vacation we paid for. Live Aqua itself is small and quiet but almost every room smells amazing. We had the Fuego ocean front which was nice, but the pool area is not private at all and almost a safety concern if you forget to lock your patio door as you can just hop over to the next room. The beach area is small and not private so locals came right up to us multiple times offering goods and services. We said no thank you and most kept their distance after that. There are not many pools on property and no hot tubs at all. The concierge did ask if we had feedback on the resort the next morning and we stated it would be nice if they had a door for the toilet area and he said yes multiple people have given that feedback and they were looking into it. Only to find out after visiting a couple's room we met that there were some of the same rooms with doors for the toilet area. How did the concierge not know this? We felt once again like we were not given the truth. According to our travel agent the hotel was made aware that it was my wife's birthday, except upon arrival they seemed surprised by this and only had some very small balloons in the room upon arrival and a small cake when I had asked for more to be done. Every time we met with some new staff member it seemed like no one communicated between the travel agent, concierge, butler, and supervisors as each person had to ask why are you here? What are you celebrating? On another occasion we had asked our butler if they could change out the bottles/type of alcohol in the room in our mini bar. We were not looking for top shelf, just a different kind and were told he could not do that. Then after speaking with another couple with the same butler they were able to accommodate their request. Once again we were not treated the same as others. We were supposed to have a Bali bed reserved for one day on the beach and a hydrotherapy session at the spa another day. Upon checking into the hotel these items were not mentioned at all and only after we did more research realized these items were already included in our room package, which our travel agent apparently did not know, although books this resort frequently? The Bali bed had no reservation sign or anyone even checking to make sure we weren't just using it un-reserved and there was supposed to be a bottle of wine and there was not. We had to even setup our own towels for shade and setup the tables as it was just all stacked up. Not a huge deal, just was hoping for something more romantic. Upon emailing these issues to the travel agent, she said she was speaking to the hotel to ensure our next few days went better, even stating she escalated it to management. There was the same small cake one other day (unsure who put it there or why) and only upon asking our butler to have some better decorations in the room was there something done by him that should have been done in the first place. We had high hopes for the food with our past experiences in the Caribbean, but found the food very bland. The options were ok, but lacking in flavor and some restaurants did not have many options. We did enjoy the Asian hibachi. The positives were time together away from the hustle and bustle of life, but we would not recommend using this travel agency again nor staying at Live Aqua. The travel agent did reply two times while we were still on property, but did not check back in to make sure our experience was improving and still has yet to follow up post trip to see how it went.

Lynn, the owner of Fantasy Travel, organized a fantastic honeymoon trip for me and my now husband…read more We went in not really sure what we wanted when we arrived at her office but left with an itinerary with visits to four cities. She assisted us in picking excursions and arranging transportation wherever necessary. With all the stress of planning a wedding at least we didn't have to worry about the honeymoon. We will definitely use her in the future when we need assistance planning future vacations.

we had a huge destination wedding group going out of the country. Fantasy travel refused to ask the…read moreresort for a group rate when the resort said a group rate would be available when the bride booked her wedding. tracey was very casual in responding to out questions in email. after much hesitation and peer pressure I booked my trip with them. I give them a deposit and they send me a invoice in the mail. how old school of them. i realize about 6 weeks before the wedding that i hadn't paid my balance. when i called to find out when that was due it ends up they hadn't noticed that i hadn't paid yet either and it was past the due date. i pay and they actually charge me the wrong amount and didn't notice that either. then it's about 2 weeks before the wedding and i realize i didn't get plane tickets or a hotel confirmation in the mail yet. i call again and they said "oh didn't someone call you to see if you wanted them mailed or picked up." no one ever called. i decide i better pick them up since they are so unreliable. and good thing i did. my friends tickets were mailed to the wrong address even though she had called twice to let them know her new address. and i still have not received the insurance information that i purchased with the trip. the same insurance that i had to remind them that i purchased more than once. This place is so small town and disorganized. i wish I never booked with them. And I will almost put money down on it that I show up at the resort in the foreign country and they don't have my reservation. I should of just booked this trip myself. It's not like I got a special rate or saved any time or aggravation booking with them. in fact it actually cost more time and aggravation. so thanks for that.

Daniela is fantastic! She made the booking for a safari very easy and included me every step of the…read moreway. She is responsive and patient (I was trying to decide the various options she sent me). We have not taken the trip yet but I am confident it will be as enjoyable as the process has been organizing it! I highly recommend her.