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    108 Street Laundromat

    1.7 (3 reviews)
    PriceyLaundromat

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    Laundromat Pick Up

    Laundromat Pick Up

    (19 reviews)

    $$

    I was a customer for over 2 years. I started off using their service when I lived in Queens and…read morecontinued with their service after I had moved. Never had an issue with them up until April 2024 when some of my items were stained. When I contacted customer service and even sent images, the lady on the phone tried to tell me a pen was found inside my laundry. Complete lie. I always check my laundry before sending it away to make sure nothing is inside the pockets or inside the laundry bag itself. I do not carry pens inside my pockets FYI. What got me upset and the lack of trust with them was two things: Trying to pin the blame on me. Instead, why not admit it was the staff's lack of attention and being sneaky about it. If you made a mistake the least you could do is admit to it and let the customer know. Don't try to say "People make mistakes." If this would have been the entire laundry were you going to send the laundry in return to the customer? Lastly, the lack of customer service and attention is the worst. After we finished talking she then tells me how she will talk to the manager and get back to me. Guess what? I am still waiting.

    I was not only a loyal customer since 2021 but I recommended them to others. Busy moms need help…read moreand this was a service provided I trusted until....I received my last order full of bright yellow stains on my white and light colored clothes. I reached out to them with pictures and a spreadsheet that included links of where the damaged items were purchased as proof of cost. It total I had about $247 worth of damaged clothes. Some items I can't replace. Their initial offer was to issue me a store credit of the price of my last order ($107). Who wants a store credit after loosing all that money in uniform shirts and other items. When I reached out again, I was told the best they could do was refund the $107 instead of a store credit. I wonder how they would feel if they had to come out of pocket to buy the same clothes that they didn't damage. If you choose to use them, do not give any items you care about.

    108 Street Laundromat - laundromat - Updated May 2026

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