Steven did a great job. Very thorough inspection that helped me greatly with the purchasing…read moreprocess. He was prompt, reliable, and walked me thru everything. He put together a comprehensive report within a few days. After we were done, he went above and beyond and referred me to another real estate professional who has been helping me out.

Outstanding service from start to finish!! Professional…read morecustomer service (big shout out to Jenelle!!!) Survey from Steve was fully detailed. He went the whole 9 yards inspecting every inch of the property. And the report was highly detailed with plenty of photos, and additional resources on each item. Gave us a video call to discuss prior to wrapping up at the property. Put our mind to rest while we were dealing with this from out of state. Great communication and very personable team ! Once again excellent service throughout Would and WILL highly recommend !!!

I highly recommend this company for home inspection. Josh was timely, thorough and very…read moreprofessional. He gave me a thorough overview of what he found. He also provided a very extensive report.

They provided a home inspection. They were prompt professional and extremely thorough. Verbal…read morereport at end of home inspection with highlights was very helpful. Report was easy to follow and very detailed.

David's quick response really helped me out of a bind. I needed the inspection quickly before…read moreclosing on a property and he was generous to help me out on the next day -a Saturday. The inspection was verbally detailed with bright, clean photos of everything including the attic and crawl spaces with red arrows pointing to areas which needed attention. I was able to use the information, pronto, to help my situation since the report was ready within 2 days. I'm so grateful I found this caliber of service so readily. Thanks David!

David Boehm did an excellent job for us. He was professional and very thorough. When we did not…read moreunderstand something on the inspection and had to call him he carefully explained to us exactly what he was specifying. He was so good that we used him twice because the 1st sale fell through at the end. We had no hesitation on calling him to do our 2nd one. He even told us to call him after everything was over if we needed any other clarification. Thumbs up!

Couldn't be more disappointed. He missed tens of thousands…read moreof dollars. We asked him to come back and see and go over some things. He wrote a scathing email and got out of coming. No remorse.

I have had the privilege of working with James and Co. On a number of inspections and have always…read morefound him to be knowledgeable, professional and reliable. His turnaround time on the inspection reports is very short. The reports themselves are very detailed including a streamlined additional report for realtors to help them in requesting repairs to properties. He goes out of his way to provide extra value to his clients in terms of warrantees and other extras. And he does a great job of speaking to the clients helping them to understand what is going on with their houses and to know the difference between a major issue and a minor one. Simply put - 360 Home Inspections is my GoTo vendor for Ensuring that my clients get an accurate picture of their properties so that they enter into the transaction with her eyes open and with confidence.

I had a new roof put on my home by a roofing company run by a complete jerk. Not being a roofer I…read morehad no idea how many mistakes were made during the instal. . The roofer refused to correct any of the problems. I had a couple of contractors along with a personal friend who is a building inspector for the city of New Orleans tell me that my roof had many insulation errors. So I had no choice but, to file a lawsuit against the roofer. So I needed an expert. I found Don on this site. His wife handles his appointments he was easy to schedule, very knowledgeable, both he and his wife were very nice and his prices were very reasonable. He found even more problems with my roof than I thought I had. On trial day the roofers attorney saw Don freaked out an request a continuance. The attorney basically told me that he had dealt with Don before and that he was too thorough. Thanks to the leverage supplied Don we settled out of court. Talk about an angry roofer . Anyway, if I ever need a roof or a complete home inspected I will call Don and I recommend you do the same.

Don and his wife are the best in the business. His knowledge is unsurpassed and his wife keeps his…read moreappointments booked in an orderly fashion. Shows up when/where he's supposed to and turns the inspection reports around by the next day. I've been in the business 12 years and once I found them, I haven't used anyone else unless scheduling didn't allow for it. If I have a choice I always use Makofsky time and time again, they never disappoint. I know my buyers can trust their work and they are super dependable. Highly recommend their services to anyone who asks!!!

Should have taken the previous review with much more than a grain of salt. This guy just canceled…read moreon me as well on the day of the inspection because of the weather (cloudy, but not at all a problem). Completely unprofessional and unreliable.

Bases on the reviews, I decided to do business with Fifth Generation Home Inspection for a home I…read morewas interested in buying. In my initial dealings, Thomas B.was very knowledgeable, provided answers to any questions I had, and his thorough inspection helped me avoid a costly renovation in the long run, despite his repeated attempts to ask about the sales price of the home, because of his interest in the layout, and location. Because of the positive experience, I decided to contact Thomas again, for the inspection of another property. I called, and Thomas said he would be available to inspect the house the following week (it is important to note HE scheduled the day and time). Even though I had 10 days to get the property inspected, waiting a week for Thomas to thoroughly inspect the house would have been "cutting it close", but I trusted I had the right person for the job. The day of the inspection came, and I called to confirm Thomas would be at the property for the scheduled time. I called and left messages. I arrived at the site, as did the seller and my realtor. Both asked where the inspector was, with my realtor attempting to contact Thomas to no avail. When he finally called back hours after the agreed upon time, he mentioned he thought the inspection was scheduled for later that day. I had to remind him that he scheduled the appointment for that time, and he wasted my 10-day period to have another company inspect the house, because I trusted he would arrive when he said he would, and he wasted the seller's and realtor's time. He offered a paltry $20 discount on the service, I refused, and suggested that he offered a better discount, considering he was a no-call/no-show, we all accommodated his schedule, initially, we tried repeatedly to contact him, and I missed a day of work. Ultimately, his response was "I was out, living my life!", the conversation ended with him hanging up, and attempting to perform damage control by apologizing, then wishing me luck getting a new inspector, after having a total meltdown on the phone. This is not the person I met for the first inspection, but because of his lack of professionalism on this occasion, I was able to find a great home inspector, who spent hours checking out every area inside and outside of my new home, while being as informative as possible!

Worked with these guys on various projects. They are easy to…read moreget in touch with and do a good job of calling people back. They are knowledgeable and easy to talk to and always happy to talk to me about the various issues I encounter in my job (home repair).

Christopher Nolen inspected the home I am in contract to buy. He showed up early (woo hoo!) and had…read morealready begun inspecting the exterior of the home. One thing I really liked is he gave me the contract to sign and let me take my time looking at it. Which is nice, you don't want to feel like money is their priority. He performed a very thorough inspection and walked me through each issue. It's very nerve wrecking buying a home and trusting someone to point out any big issues that may cause even bigger problems down the road and I felt Chris definitely made that easy. He's a great inspector.

Rates increased from $100 to $140 semi-annual over two years, including increases within what the…read moreagreement describes as a fixed term. Updated pricing was always only communicated after service was performed. After multiple follow-ups, I was sent an unsigned template contract rather than the executed agreement reflecting my original terms. I identified a billing discrepancy across multiple periods and offered to resolve it for $18 based on the contract. The issue was not addressed, while automated payment reminders continued. This review comes after months of giving the company repeated opportunities to correct what should have been straightforward administrative issues in good faith. The service itself may be fine, but the billing practices and communication are not. I would rather pay more to work with a company that is transparent and consistent than continue doing business with Arrow.

We have an ongoing termite contract with Arrow, but lately I've noticed an occasional ant…read moreinfestation inside with a silverfish found in the bathroom. I don't do well with insects, so I called Arrow. The next day, Chris came out and sprayed inside and outside around the foundation. I have not seen any insects since then. Bugs are not welcome in our home, and I could not be more happy with the service and expertise of this company.