The owner Frost is amazing always smiling and helpful. He's got everything you could want and at…read moregreat prices. Thank you Frost Peachy

good products but barely open when their website says, i drive by most mornings on my way to work…read moremajority of which are after 10am, gates closed, lights off. update your hours on your website !!!

I purchased this product for someone who needed to pass a UA for a job. I was told by the employee…read morethat it was guaranteed. It did not work & I returned with the receipt. The same employee gave me a # to call. For what it's worth, he was apologetic. But I did not get a refund.

Great location and supply for ALL of your smoking needs. Staff is excellent and prices, even in…read moreCalifornia are reasonable,

DO NOT BUY THIS TRASH!!!!…read more 4 attempts to contact these people about their garbage product and not a single reply. if you like being cheated out of your good money expecting good handmade work, look elsewhere. I told you guys I would write these complaints if you ignored me so here you go, Proto Pipe. Congrats on losing a customer and gaining an enemy out to trash you. You should have replied to my complaint, fools.

Mine broke within days of getting it and I can't even get them to email me back so good luck if you…read moreever need customer service because it doesn't exist at ProtoPipe.

Boatyard Tobacco has the best selection of products and the BEST counter woman. , Stephane., Her…read morecustomer service skills are top notch. I buy several products at Boatyard, and, Stephane remembers them all., She's very knowledgeable on the vast selection of smoking devices, cigarettes , vape juice, Kratom products. . I shop exclusively at that store for my Cigars and vape juice because shes there. You can not beat great Customer Service. !

This is a great tobacco shop, loaded with cigarette, cigars, pipe tobacco, accessories (pipes,…read moreparaphernalia, etc.). The staff is friendly and helpful! Very happy with them !

I genuinely don't enjoy leaving negative reviews, and I actually removed my original public…read morecomments because I prefer handling things maturely. Unfortunately, after repeated interactions, I feel it's important to document my experience. Customer service here has been consistently unprofessional. What stood out most wasn't just 1 bad moment, it was a pattern/series of hostility toward customers, dismissive tone, and behavior that felt unnecessarily confrontational for a simple retail transaction. Customer service roles come with thr basic expectation of respect. When that's missing, it creates tension that simply doesn't need to exist. What made the situation worse was the attempt to flip the narrative and got emotional afterward rather than acknowledge the issue itself. If you value being treated with basic courtesy while spending your money at a local establishment, I'd strongly recommend considering that before choosing this location. I don't leave reviews lightly, and I take accuracy seriously. So here I am, sharing my experience so others can make informed decisions. I hope this was insightful abd helpful for you.

They have a huge selection of just about anything you could need, from smoking accessories to…read morekeychains to clothes to even colored contact lenses and jewelry. Great quality products, though you should always check inside the box and make sure your glass isn't broken before you leave--their policy states that they can't exchange something after you've left with it. I always check and nothing's been broken but things happen. Cheap Cigs is honestly the best smoke shop I've ever been to. You can't go wrong here.

The guy working was welcoming and nice. My boyfriend and I forgot our vape on a road trip and…read morewanted to pick up a little one just to hold us over till we got back home. Not a huge selection. Nothing small or simple. Only big vapes for serous vape people. Probably the best option in the fort bragg area.

Friendly owner and staff. I'm so glad this place is in town. My favorite is their Minthol!read more

Great smoke shop with lots of merch like tanks feel free kratom shots and cigarettes. My kind of…read morestore. Great workers great hours. They make the customer feel valuable.

Amazing shop! Absolutely beautiful, welcoming with a great assortment of products a must visit!read more

Close to the hotels that we stayed. Needed some tissue, instant noodles and drinks. We just walked…read morethere.

Had the most amazing deli sandwich at Nello's deli today. The sourdough roll was so fresh and the…read moresandwich was delicious!

***** Volcano Smoke shop is the best! Their customer service…read moreis really what sold me! It is a small shop, but if they don't have what you need they are more than happy to order it for you! There is a great selection of high quality items, making it my one stop shop for anything we need. Novelty gifts and heady supplies. I'm so glad there is finally a smoke shop on this side of town! The staff is amazing and the owner truly treats you like family. Highly recommend this place! They even have a rewards program!

Terrible customer service do not recommend. Hopefully the person I dealt with was not the owner…read more very disrespectful. I would give zero stars, but I have to put one.

They have a great selection and I got exactly what I came for. Convenient location and they have…read moresome cool Rick and Morty stuff

From the owner: Large Selection of Smoking Accessories. Hand Blown Glass, E-Cigarettes, Vaporizers, Tobacco…read moreProducts, Kratom, CBD, Harvest & Processing Supplies, and Much More! Established 2006 in Mendocino County, now with two locations, Downtown Ukiah and right off the 101 Freeway in Redwood Valley. Open 7 days a week with a friendly and knowledgeable staff.