I have been a member for over a year. I have tried many massage locations. By far the best value is…read moreat Elements. They do not charge extra for deep tissue and the price/ min is much better value when you book for over an hour. I have always had a positive experience and felt relaxed after each massage. If they have availibilty, sometimes I extend them. Ask for Heather, Victoria, Ashley... Jacky at the front desk has always been patient and helped me reschedule as long as I give a 24 hour notice. It's great having a place to go when I am stressed or sore.

nothing but a waste of my time! Ive be a member of elements massage for over 10 yrs. use them all…read moreover the country! scheduled a massage with them and get a phone call from them when im about to arrive telling me my membership can't be used at their location and would have to pay outta pocket! instead of telling this when it was scheduled and I could have called a different location here in Nashville while on vacation!

Jenny was excellent in listening to me about my painful areas .. in my lower back and my left hip…read morewas giving me a lot of pain and she worked hard in the area to relieve my pain. I prayed for the right place and the right massage therapist to help me . Because, I was out of state working and didn't know where to go.. God answered! Jenny helped me tremendously... leaving there without pain. I highly recommend Jenny ! Also, the staff were caring and understanding too! Thank you Jenny! God bless you!

Mia was great. Adjusted the pressure to my comfort (originally stated too much for me personally)…read more She listened to me and gave extra attention to places that were more sore. Great facility, nice soothing , calming ambient, clean, full facilities.

Great service addressing my neuropathy issues! Great care, relief when my feet were hurting so bad!…read moreGreat holistic advice as well!

Easy to book and what a fantastic, relaxing experience. Really worked out the knots. I will be a…read morerepeat customer!

20/10 hands down one of the best massages I've ever had. I'm from out of town but will make sure…read moreto book a massage here when I'm in town! Thank you Jenny

I asked for a 90 minute deep tissue massage. She told me $100. On the phone. I get there. She said…read moreoh it's $110 for deep tissue. Okay $10 more okay fine. I got a light soft massage after telling her twice more pressure. Then was charged $140. Will not be back. Would not recommend. Over charged. Did not do what I paid for and asked.

Megan is simply the best. Even though she is tiny, she is strong and can deliver the deep tissue…read moremassage I like. She listens to me and delivers an excellent massag.

Abbie was a wonderful massage therapist! She was very welcoming and used the perfect amount of…read morepressure for the massage. Will definitely book with her again!

So, my husband found this place, and it was for my birthday celebration!…read more Jeanette did my facial and derma planing, I, so loved her professionalism, her light hand on my face, she was amazing! I will definitely be back!! Julia did my deep tissue massage, I always carry stress in my shoulders, and in my back and she tackled those areas like a champ, I was sore afterwards, but I so appreciated it that she wanted me to get some kind of relief. I usually have a masseuse and they work on me for about 60 minutes and then they're like OK I'll see you in a week or two, Julia wanted me to get some kind of relief and I appreciated that. I promise you if you go, you will not be disappointed! We will be back!!

The massage was mediocre but the problem was language barrier. I explained to THREE employees I…read morehave a nut allergy to ensure proper lotion was used.IT WAS NOT!!! My scalp is inflamed with hives !!!! I would not recommend this business at all!

I visited this spa for my birthday, and I had the best experience. I was able to bring three…read morefriends, and we were given a private room to relax in. It was decorated, and they provided finger foods and drinks. We had the room for four hours, and during that time, we each received a 30-minute massage and facial. We had tried to book hour-long services, but it wasn't something the spa was able to accommodate, even though we booked months in advance. Either way, it was a memorable spa day.

First time customer. Needed a new place to get a haircut. I felt like the customer experience could…read moreuse some fluff. Nice clean booth areas. Haircut was fine - she listened to what I asked for.

Simply enjoyed the complete experience from booking online, telephone conversation and finally the…read moreaquatics appointment. Friendly staff upon arrival, helpful and informative first time information and tour of the facility. 1st massage ever and the hydro massage was perfect. I will be back. My daughter suffers from lupus and this was quite wonderful for her also.

This was such a bad experience. We had a party reservation for 12pm and arrived 25 minutes early…read more We knew we wouldn't be able to set up until 15 minutes ahead of the party time, so I wanted to check in and see if anything was needed and where we would be setting up once the time came. No one was at the front desk and there was a note to call a number if no one was available. I called, no answer. At 20 minutes until start time I went in when I saw someone working the desk. I spoke with her and she advised it was her first time working a party and she wasn't sure of the procedure. She walked me to an area and said I think this is where you'll be. I asked if we could set up at the tables and she said she didn't know. The bathroom was locked she said she would have to check and see how to get in. She said everyone there needed to fill out a waiver. I asked if just the swimmers should do that and their parents. She said every person in the building needed one. I said typically a waiver of liability is just for the swimmers or participants and she said "don't be difficult about it - I was told everyone needed them so just fill them out". She then walked away. Ad guests began to arrive she advised everyone should rinse before entering the pool. The kids did and one jumped in. It was 11:53 and the party was scheduled from 12-2. She said everyone out of the pool - it's not your party time yet. We had them get out and wait. The lady then advised she was also doing therapy in another area and was working double duty and went to another room. The toilet in the restroom looked rotten and guests were not able to use it. I messaged the owner and asked for a call back. I advised of the difficulty we'd had and my frustration. He said, "I'm sorry for the hiccup- I thought she'd be smoother than that". He said it was a hectic weekend bc of the holiday and many people were out of town. We had no more contact with the woman from check in until she showed back up while my daughter was opening gifts at 1:44 and said the next party had already arrived so we needed to be sure we wrapped up soon and were out by 2. The kids swam and had fun regardless - because they're kids, but this was so stressful and miserable as the parent and party host. We will never, ever return to this business. If you're on the fence about planning a party here- don't waste your time or money.

I really enjoyed being treated to a day here. It helped me…read morerelax. Thank you Angela. I bless this business.

Jeremiah was great. The salt cave was great. The foot bath was excellent! I loved it and it was…read morerelaxing