Price gauging, offering unnecessary services.Slow service, and unfriendly attitudes from staff…read moreworkers.

I ordered a carburetor for my snowblower,and specified an American made unit.When I went to pick it…read moreup,the cost was a bit more than $100.00.Then I refused it, because the box said made in China. The gentleman said I could have it for $50.00,and I agreed.When I put it on,the snowblower,it wouldn't stop surging.I returned the complete snowblower to have the carb adjusted.The mechani said he drained the old gas (which was 4 cycle Trufuel from Lowes),added when the carb was installed.After it was tuned,it still surged,but was a slight improvement.The mechanic then said"you only paid $50.00 for the carb,I wouldn't put anything like that on my snowblower".

Charged me an overage charge for weight that they never told us when we first rented it. Get your…read moredumpster from someone else unless you want them to call you three days after they pick it up and tell you you owe them more money.

From the owner: McCutcheon Enterprises, Inc. (MEI) provides complete waste management solutions to a diversified…read morelist of clients in the industrial, energy, residential and municipal sectors. Our solutions range from trashboxes and septic tank cleanings to waste management, waste transportation, waste disposal, waste treatment, industrial cleaning, confined space entry & rescue, 24/7 Emergency HAZMAT Response, equipment sales/rental, and hydraulic hoses/parts/valves sales, rental and equipment and hydraulic repairs.

This place saved us $198.50. Our old-timey door handle broke and we couldn't find a replacement…read morespring at any of the big stores. We were looking at $200 to replace the entire door. Then we walked to T&M, and 2 minutes later found the exact right piece. What a feeling! It's a well-run store, with a wide variety of inventory and very knowledgeable staff.

This was my first and last time using this store. I rented a tool and after getting the tool to my…read morehouse, i noticed damage that rendered it ususable. I immediately notified the store and they told me i could bring it back for another. Upon returning the second tool i was informed that i had to pay the service fee for damaging the original. The store stole $40 from me. I was completely taken aback. Please inspect all tools before leaving the store if you decide to rent from these crooks.

They usually have the the things you need to complete any of your projects and the staff are pretty…read moreknowledgeable beats the big box stores

We rented a rototiller for the garden this afternoon. The first one a bolt fell off of within a…read morecouple of minutes. We promptly returned it, they offered us a smaller model, we accepted it and returned home once again to find it was also broken!! The pull string was not even attached. The manager gave us a full refund and refused to do anything more to fix rectify the situation. After loading and unloading, picking up and returning twice, we got no where, lost out on 3 hours of our day while my husband was off and able to do it. We have faithfully rented there for 10 years!! A regional manager contacted us after my review of the location which we rented from and offered us a full day free rental. I felt like they handled it appropriately and I will continue to rent from their establishment for years to come. It's sad the store manger did not test the equipment, but at a regional level, their customer service was top notch.

What a wonderful experience renting our kayaks. They are so friendly and accommodating to…read moreeverything we needed. The staff is awesome and we will definitely be back with friends to have the same experience again. Thank you so much for your guidance.

The family wanted to paddle board so I called to reserve 3, my husband kayaks and my 2 kids and I…read morepaddle board. I was told they take no reservations over the phone. It's a cash only business. However, I was told they had 5-6 available, so we rushed straight there. When we got there we were told there was only 1 paddle board. We reluctantly rented a hydrobike, a paddleboard and 2 kayaks. I didn't want to waste my money to pay for something we didn't want, and my kids were disappointed, but if they only had 1, what else could we do after driving the whole way there and only having a couple hour window to spend together before my oldest had to work? I asked to be put on a waitlist for one and the lady literally said, "Well, I guess I could start one, but you would have to be up here to get it." So I asked if one came in, could we be first in line and she said yes. I then watched one come in, so I gave her the kayak chip and asked to exchange it for a paddle board chip, but she said that the paddle boarder had to pay first. With time ticking on our rentals we waited for her to come up and pay and then watched her leave. Afterward, I was told that there was still no paddle board available. So we gave up and walked down to the dock and I explained that we had a chip for a hydrobike, a paddleboard, and 2 kayaks but that we wanted another paddleboard or 2, and pointed to the pile of them laying there. The dock worker assured me that they had 4 available and as we were talking another came in. He walked up with me to the table where you get the chips and they told him that the paperwork showed that there were none available, and so we couldn't get one. Seriously? We went back down to the dock and one of the guys got 2 paddle boards out for us, but then saw the chips we had and put one back. I asked if we could keep it since there were plenty available and one of the employees yelled at me and said that there must be people waiting for them or they would've given us a chip for one. There were 5 paddleboards, no one waiting but us since she had no wait list and didn't start one but told us we could have one if one came in. We never did get another paddle board and our hour was cut short as we waited for them. This place is incompetently and poorly run, and they didn't even try to remedy our situation by physically looking to see that there were boards available. How hard is that? Common sense is not strong with these folks! We received no apology and no extra time on our rental. On a rare occasion when I had my kids available together on a beautiful day and we all wanted to have fun paddle boarding together, we couldn't because the paperwork said that none were available, even though there were 5! You can't make this stuff up!!!

Easy to work with! I rented a piece of equipment here earlier in the year and was pleased with the…read moreentire process. Will probably be back in the summer to rent it again. Equipment was clean and worked well.

From the owner: Member of American Rental Association. Member Of National Federation of Independent Businesses…read more Member Of Better Business Bureau.

I have dealt with Keith and his team several times now and there service, promptness, and quality…read moreare top teir. I'll never go to handyrents, or sunbelt again. Keep up the amazing service

The reservation process was the easiest and smoothest experience in recent experience. the…read moremachines and accessories are still new, loaded, and clean as can be. the delivery people were on time and had no problem demonstrating proper use of the tracked skid steer and brush hog attachment. The pricing was much better than the big name national rental places and customer service surpassed all expectations. Thanks again Marsh Heavy Equipment Rental, you have a customer for life.