I have been coming here for a long time, but not after today. Today I was given a quote for $32 for a sign rider, which is very high, but I thought that was because they quoted me for metal. I wanted corrugated. I tell them on the email, I don't want metal, I want corrugated. Next thing I know they say, it's done, come in. They charge me $30! It was always in the $20 range in the past. I tried to get an explanation, apology, or anything positive from the gal at the counter. She didn't quote me the $30 price online or I would have cancelled it and got it somewhere else. She made me pay that ridiculous price, saying I ordered "full color". I ordered black and white actually. She said, but I ordered white letters. How about telling me that information before the order? When I said she did not give me the price up front, she said "I did for the metal", to which I responded "I thought this would be cheaper" and she shot back "it is." UGH~! Thanks a lot, you lost a customer who came for years and used to recommend you. read more