The movers damaged the edging of two doorframes and wooden floors in two rooms. I literally watched…read morethem damage the wooden floor in one case by pushing a heavy piece of furniture across it. When I said something, the mover immediately stopped and apologized, recognizing that it was inappropriate. I have since reached out to Brandon, the owner of the company, by text message, left a voicemail on a couple occasions, and wrote through the website asking to address it with photographic evidence. It's been over a week and a half, and he is clearly ignoring me. I am filing a complaint with the BBB next and will continue to leave reviews until this company repairs the damage they caused. The sad part is that I thought the movers overall worked hard and did a good job in other respects. I realize that the damage came from being tired at the end of a long day, but the fact is that your movers caused it, and part of what I paid for in working with you is an insured company that would cover any damage to the premises.

Definitely a scam. Do not give this company your money. They'll charge an 8% processing fee if you…read moreuse a card that can dispute it later, making you lean into Venmo, where you'll have no recourse. They are a moving broker, not a mover. You are likely to have no recourse if their actual moving company holds your goods hostage. They also changed the terms of the contract without telling me. But that's on me. They are the very definition of untrustworthy. I looked up their DOT listing and BBB. Looked good. They are actively bad agents. If you want to just give them your money for no reason, hire them. Otherwise, save your money. December 2024.

A last minute move at the holidays, even requiring emergency rescheduling, and FinishLine Movers…read morecame through with flying colors. John originally took the details of my move, and since he's actually in retirement, his very capable daughter Melissa completed the details. i couldn't be more satisfied with all of the personal attention, and patience this family showed me during my move. 4 mirrors, 4 framed prints, fragile antique furniture, heavy items, all arriving intact and unbroken. The actual muscle of the move, a gentleman named Henry, has 30 years experience, with no sign of slowing down in his work. His assistant, Jose, was also a gentle giant, showing care and ability in maneuvering large, heavy items. Both were really friendly, working efficiently. Also, did i mention, 11 boxes of books, in addition to the furniture....so heavy... hard work done efficiently, and professionally. Henry and Jose showed up exactly on time. Melissa in the main office answered the phone cheerfully each and every time i called, (i'm a bit of a nervous nelly...I don't know how she put up with me..) and she absolutely understood every nuance of my concerns. The actual cost of this move came in almost exactly at the estimate. The time estimate was accurate within the hour, ditto the labor estimate. Clearly, these guys know what they are doing. I am recommending them to anyone I know who has either a household or small move upcoming. A no-stress experience.

Highly recommend. Great price. Very professional. Absolutely nothing went wrong. They were very…read moreresponsive when we inquired. Everything they said they would do, they did. The price they quoted was the price we got. I'd recommend this moving company and I'd definitely hire them again!

Had a great second experience with the Real Moving team today. As expected they were on time,…read morepolite, and and attentive with all belongings. Fairly priced and incredibly efficient. Can't say enough great things about this crew!

I had a 10:00 AM reservation, but when I arrived there were already several people waiting in line…read more Unfortunately, there was only one clerk working, and that employee spent over 45 minutes helping a single customer while the rest of us just stood there waiting. To make matters worse, the general manager wasn't present, and there were no additional clerks scheduled--which is surprising for a Saturday, typically one of the busiest moving days of the week. Reservations are supposed to make the process quicker, but in this case it didn't seem to matter at all. Better staffing and management presence would go a long way toward improving the customer experience.

I had to wait an extra hour because of a no call no show - relying on one employee to open up a…read morebusiness where a lot of times customers have time commitments to keep to is not a good idea. The number listed on the door as a contact went to a former employee's cell phone. How is there no number to call when you need assistance that is linked to the company officially? Also when I used the chat feature on the app, the customer service agent ended the chat because I had not finished typing my reply within 3 minutes. You guys have a lot of work to do on your customer service.

This review is a little bit premature, however it is strictly based on his communication so far…read more Joe has gone above and beyond to make sure our upcoming move is going to go smoothly. Joe met my father at his current condo in CT to review the current furniture and get a better idea on what will be needed to be done. He provided a price, and my father had nothing but good things to say about his overall demeanor and enthusiasm towards our upcoming move to the new condo. It is difficult purchasing and dealing with the logistics of a new home remotely, and I appreciate his help. We look forward to many more projects with him !

Worst moving experience ever! Not only did they delay us by a day after we left a deposit but they…read moreshowed up at 3:30 in the afternoon when they were scheduled to be there at 11 AM in the morning. There was also absolutely no communication with the owner. Even after we texted and called looking for them. They didn't finish moving us until 930 at night and didn't even put the beds together. They scratched my grandmother's piano, my dresser, my dining room table, my TV stand, they ripped the back of my sofa and a mattress, and added some dance to my brand new refrigerator. We heard the owner complain about not seeing his kids many times through the day while they rushed moving all of our stuff. Very unprofessional,siderate, And cheap. You get what you pay for. Don't be blinded by their low prices.

They did a great job moving my brother and SIL from Willington to Enfield. The estimate was…read morespot-on, the crew arrived on-time, and they did what they said they were going to do. Honestly, they had a bigger crew than they expected to have so the move happened much faster than expected, so we were incredibly pleased with the result. We would definitely use them again and recommend them without reservation.

I have to say I was nothing but impressed and satisfied with Tait Moving & Storage, not only on my…read moremost recent move but on our move into storage with Tait. Everyone was very friendly and helpful and the quote was very accurate as well. I am a realtor and Tait Moving & Storage is my go to for referrals to my customers. They are a shinning star in a difficult industry. Thank you Dave, John and the entire team Mark C.

I read countless reviews online before moving forward with Abode and Beyond, what a mistake. First…read moreof all, they do not have a working phone number now, but they did when I first booked with them - I would have never booked if I wasn't able to speak to someone. I got no communication prior to the moving date and because of this they ended up driving to the wrong address on the day of the move. We also ran out of boxes while packing up items, but again I wanted to discuss the logistics of the move beforehand but there is no phone. They did not use their own truck they showed up in a Uhaul which was not what I was told would happen when I booked - I asked if they had their own trucks and they said yes (on the phone). The two guys that did the moving were very hard working and very nice guys, but they did not wrap ANY of my furniture and it resulted in my couch rubbing on the truck or walls and becoming discolored. This $5k couch was half the reason I booked movers to begin with. I didn't know that these items should have been wrapped, I've never done this before, but one of my neighbors just moved yesterday and the care with which their movers used was night and day to what my furniture received. The photos on Abode and Beyond's website with furniture covered in blue blankets are just for show, nothing like that happens the day of. I tipped the movers as they really did hustle, and helped to move stuff around to the right location in the new place, I want to make that clear, but I didn't realize the extent of the damage until after they had left - and the whole reason you hire movers is to move your stuff undamaged... I asked one of the sales consultants Brett for a phone call prior to the move and got nothing back. I also asked him for one after the move to discuss all the issues and again got nothing but an email. I was really hoping this would be a good experience. ~$1600 after he discounted some stuff due to the issues (down to cost he said) to move a 1 bedroom apartment and I will have to pay to have my couch cleaned and it might not even be correctable. There is a hole in a box spring (which really doesn't matter but it shows the theme), and a half container of bleach was packed for some reason which spilled during the move onto other items. Had they wrapped my furniture with the blue/gray blankets or whatever is pictured on their website and used their phone I think this would have been a 4-5 star experience. Unfortunately a few items got damaged and I think it was preventable after watching other movers in action.

I had excellent service from Abode&Beyond movers!!' Kyle was in charge and Ralphie and Ryan did…read moreexactly as I needed. They came and packed everything and moved it and unpacked for me. I'm a disabled Army veteran and could not do this on my own. These guys were fabulous!!!! I read their prior reviews and chose them. I'd highly recommend them to anyone facing a move of any kind. I even had stuff I no longer wanted and they took that too as part of their junk business. Thanks so very much. Marybeth Lengyel

I highly recommend Start Moving - after resolving a bit of miscommunication- mostly due to my part…read more Hans, Dan and I worked things out. Hans and his team were professional, courteous and extremely hard working. They took more than I originally told them and then some. I wouldn't hesitate to use Hans, Dan and his team again. Word of advice, for estimate, have someone come over and do a visual, so no-one on either side is surprised. Shout out to Elijah and the other two gentlemen (sorry, forgot your names) who were excellent!

Start Moving are so professional. Had no problems with my move and everything arrived with no…read morescratch. I highly recommend their services!