I scheduled 1800GOT JUNK online, second time in a month as I prepare my fairly large house for sale. Dylan and Jimmie came (same day) and gave me a quote to clear items from my basement and my garage. I accepted the quote and they went to work - they cleared everything I had requested and cleaned and swept behind themselves after they finished. We had 19 years of stuff - our stuff and our grown kid's stuff - all gone in under an hour. If you are selling, or just doing a remodel/refresh 1800GOTJUNK is your new best friend. I cannot say enough good about the service, the timeliness and the ease of the transaction. I wish all contractors were this efficient and reliable. read more

We were given an estimate to collect four items and upon receiving the final invoice it was five times the cost of the estimate. The movers/representatives finished their efforts in barely fifteen minutes. Only one item was heavy and even that was loaded onto their truck by one person. I would not recommend this company unless you like being ripped off by bait and switch tactics. read more

BAIT & SWITCH. Booked free quote online and got a text shortly thereafter from "John" asking for pictures of what I wanted removed and saying I would get a $50-100 discount. I sent several pictures and got a response stating, "Perfect, thank you for the pictures, we can remove everything for you for $200 flat no taxes or fees and have a team out as early as today to assist!" Guys got to my house and told me it would be $600 (for a large pile of empty boxes and a table top). The guy then told me the $200 price didn't count because John was AI and proceeded to haggle with me. We ended up at $300. NOTE THAT THEY ARE LEGALLY BOUND BY THE HARD PRICE THEY GIVE YOU - EVEN IF IT IS AI. Crazy expensive for the job (which took them maybe 10 minutes). I paid $300 just to be done with it, but it was ridiculous. read more

The service was fine. The people that removed the itelms were fine. My issue is the non disclosed disposal fee for each mattress component. 30.00 for the king sized bed. 60.00 for two twin foundations this was on top of the quoted 99.00 for the removal just be aware read more

My review is mixed. Nick and Max ...the guys that came to our house were very nice. Unfortunately, we were told the maximum out of pocket expense would be $799. When the guys came to quote us a price they quoted over $2200. I was not told of the extra charges for tvs, labor, mattress removal cost, unplugging electrical items, etc. I was shocked and called the company immediately. Sarah answered the phone and I believe she was the most rude customer service person I've ever spoken with. I couldn't get a word in and she kept telling me to stop interrupting her. She seriously had an issue with me and did not help me whatsoever. She obviously didn't care about me. She doesn't deserve to be in the customer service industry. Because of her I will never contact " Junk". Too bad because the guys that came over were very nice. read more

Dean and David were amazing! The best. Friendly fast and efficient. They deserve a raise!!!!!! Greta job!!!

I used this service to remove an old piano. They were prompt in their arrival and their customer service is top notch.

the guys were the sweetest and did a great job. this is my 2nd time using 1800got junk and I highly recommend them!

Kyle and Som were amazing to work with! They were super friendly, professional, and made the whole process really easy and stress-free. They took great care with all of my items and worked efficiently while still being careful and respectful of the space. I also really appreciated that they were willing to negotiate on the price and make sure everything felt fair. Highly recommend them and would definitely use 1-800-GOT-JUNK again because of their great service! read more

5 star Timothy and Bryant did an amazing job helping me remove my junk! They were professional, quick, and handled everything with care. Their customer service was excellent and right on point from start to finish. I truly appreciate their hard work and great attitudes. Highly recommend their services! read more

Great service, they got here quick, same day. But the prices... $330 to take a small desk and a tv stand? Outrageous. These prices are out of control. Use someone else. read more

I'm the first to admit it. We were lucky. In preparing to relocate, I donated a bunch of stuff to Goodwill. As we got closer, we called Salvation Army to pick up the remaining furniture, all of which was in good shape and happily accepted. Since nobody takes beds, we ended up with 1-800-GOT-JUNK. There's no denying that it's expensive. (I did find a coupon on line which they honored.) What I like is their reliability, the ease of setting up -- and in our case changing -- the appointment, and the men who work for them. Service with a smile. We were quoted a price by phone which was honored, not counting the discount, which I discovered the day of. If you're strong and have access to a truck, you can save beaucoup bucks by going to the dump yourself. Frankly, we couldn't be bothered. read more

We used this company 3 times within a week, while moving, and they were amazing! The workers even swept up and helped us completely clear out our garage! They went above and beyond and were super personable! I will recommend to everyone I know. read more

I had been looking to have a few large items removed. I needed a full size mattress, box spring, headboard and foot board removed. I had got some crazy quotes in the $600 range. I booked them online but decided to just rent a van and do it myself. I got a text inquiring reason for cancelation. I explained my situation. I was provided with an opportunity to use the services for a reduced price. When taking into consideration my time, effort, sweat, and lots of complaining. Lol. I felt it was well worth it. I was given a two hour window same day. Ethan and Malcolm were on time and very courteous. They were in and out in no time. They handled everything with care. No damage. No issues getting everything out. I would definitely use them again and recommend them. Made my life alot easier with them taking on this task. read more

When I called to get an estimate on removal I specified exactly what I had. This included large pieces of glass and cans of paint. The rep on the phone tells me a small truck load would be minimum of $148. I had 2 small shelves, small glider,small desk and a few others small items. They could hve been loaded into my Chevy silverado just fine. When the guys get here the price goes up to over $1100. The guys start talking about a $20.00 recycling fee for EACH can of paint and recycling fee for the glass. Not once did the rep mention recycling fees over the phone. Very deceptive company. After I complained to the guys that came out they decided to wave the recycling fee and got the price down to $798. Still too much for what I had to pick up. I believe this company is scamming customers left and right. read more

The guys were on time and worked fast and did a good job. They were onsite for less than 30 minutes. I love the service but the price hike at the end felt a little shady if I'm being honest. I was originally quoted a price of $568 and was shocked that the end price was $937. I'm not sure that I would use again due to the cost. The last time I used this service I spent around $300, so I was shocked at this price. Job ID 15552153 read more

Terrible experience! My appointment was from 5pm-8pm. I received a call at 6pm saying they were 20 minutes away, needless to say they never showed up, called to let me know they couldn't make it, or called me back when I called them at 8pm. Poor customer service so not recommend using them as they are not reliable and seem like a scam. read more

The Workers were so nice and removed everything we told them. We had so much that they had to make 4 loads. They didn't seem to mind. They were pleasant throughout the job. They even offered to clean and vacuum up after the last load. I would refer them to anyone who needs junk removal. I was very impressed! read more

I've used 1800 GOT-JUNK over the years, very satisfied customer. It's been a few years since I used them....so I had a bit of a build up to have removed. Last time I paid $380.00 for an almost filled truck. This time, for not even half filled.....they come at me for over $800.00! ‍ Inflation? Price gouging? Ridiculous yes! I said, NOWAY! They called and checked on what I paid last time and sure enough, it was 380.00 for almost 100% filled. They charged me 500.00 today and that's the last time I'll be using 1800gotjunk. Sorry guys! That's a car payment! That's someone's entire weekly paycheck! read more

My mom had a few items to have taken to dump and they charged her $350. Way over priced.

I have 2 items that I was requesting quotes for hauling away. I looked at several options in the area and reached out to this service. Their business model is very shady. You have no clue how much their service costs - not even an estimate - before someone shows up on your doorstep. As I was clicking through the web "quote" system, it doesn't actually give a quote. It only sets up an appointment. I wasn't happy with this approach and called the hotline. The agent told me she'd be happy to quick me a "ball park" estimate and asked me what I wanted hauled off. When I told her, she proceeded to tell me what the minimum charges are and the various truckload prices are.... That isn't even close to a ballpark. When I requested the ballpark she offered, she told me that was all she could provide. I said no thanks and asked that the appointment be canceled. She then went back to the same script 3 times over before she would let me cancel the appointment. The next morning, someone sent me a text message offering a $50-100 discount to "win my business". I responded with a "no thanks". At this point, I'm not going to encourage this horrible business approach. I will be supporting another business that has upfront communication and no pressure tactics. read more

Quick, responsive, courteous- these are things you look for in junk removal services. Maverick and Jaylon had my 2 pieces of furniture out in under 10 min. Wow! Thanks! read more

Very quick and efficient. Polite and professional! They came within hours of calling and got the job done very quickly read more

These guys are the absolute best junk removal company that I've ever used. Be sure to ask for Dolce and Cash. Friendly, energetic, fast and efficient. I am posting before and after photos. read more

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Trey was very understanding when we couldn't afford the price. very competitive pricing, they only charged 40 dollars for removing a couch, loveseat, and bed frame read more

They showed up 2 hours after our scheduled two hour window, we put all of our items outside and it was going to start storming so we kept calling and they kept pushing the arrival. They also wouldn't provide a ballpark estimate over the phone and by the time they arrived and our stuff was soaking wet, they tried to charge upwards of $800. It was not a crazy amount of stuff, we were only cleaning out our garage. I would not recommend this company based on price, punctuality, and communication. For what it's worth, the driver were very nice it just seems like a poorly run company. read more

Never got to use them, had an appointment scheduled between 1230-1430 and they never showed up. Called customer service at 1430 and they said they were on their way and were calling shortly. Never called or showed up. Reached out to another company with no issues. read more

We used this service to haul our old sofas, 2 oversized chairs, coffee table, 3 tires, 4 rims & a few random items... Guys that came & service were great, no doubt! They reviewed items to go & quoted my husband. We had furniture coming the next morning so didn't really have a big window to find another company, so he agreed to allow them to haul. Cost for 30 mins was NOT expected!! 30 mins $877!!!! $75 per person labor charge, on top of the truck load cost volume, sur charges for tires.... $877!!!!! Outch!! And, pretty sure they will donate, sell, write off a bunch of items for another few bucks & I do understand they pay junk yard fees, but $877!! Never again!!!! They got it this time & yes items are gone, but wow! read more

This is their scam: 1. Quote a fair price over the phone. 2. Confuse the customer on arrival and do the work without telling them it'll cost you more. 3. Lie about the amount the items took up other the truck. 4. Hit you with more labor/fee charges that would make an attorney blush. 5. Tell you that they added a $25 discount when you get floored by the bill. We were quoted $168 for two small ikea/Walmart desks. Bill when they left $370!!! SAVE YOURSELF $$$ DON'T GET SCAMMED LIKE MANY REVIEWS SAY! read more

I should have written this review almost a year ago. This junk service is very expensive. I needed to have some items removed from my garage to make space. On August 30, 2023 I was charged $633.30 to haul away a piano, bricks, several sheets of new drywall, two metal entry doors, and a mattress. All of which were in excellent to very good condition. I believe the guys charged an additional $75 for their services. No itemized bill was received. read more

I was moving and needed to downsize. They sent out Kaleb, he was very professional and polite. I LOVE 1-800-GOT-JUNK!!!! read more

1-800-GOT-JUNK? - got rid of a mini fridge, freezer, and grill! - Junk Removal & Hauling Near Me - Atlanta, Georgia

Failed to arrive on time. Called to tell me they'd be 25min late after I'd been waiting and hour and forty minutes. I ABSOLUTELY HATE "businesses" that waste the ONE resource I can't earn or buy more of, which is my time. Highly recommend not using this company. Find a better option read more

Employees were cordial and helpful. I was told on the telephone my charge for service would be between $150-$350 ended up being charged $500 and then $600 when you add the tip. Get a written estimate before you deal with this company. Get a written estimate before you deal with this company. Get a written estimate before you deal with this company. read more

Professional on time and went above and beyond. This organization is spectacular! I highly recommend them to everyone.

The workers did an amazing job removing items I needed gone immediately. They made me feel comfortable throughout the whole process. I would recommend to everyone who needs junk removed. read more

No problems here. John gave me a good price for hauling off an old sofa, matching and beating the previous low quote I'd gotten. Darryl and Shamar called 30 minutes in advance with an ETA. They showed up on time, were very polite, and got the job done in just a few minutes. read more

I am so happy to say that Dre and John Came through for me by removing all of my junk In my garage, in the Lithia Springs area of Georgia You guys did a excellent job thumbs up! read more

Luke and Nick came and got every piece of furniture out in less than an hour. very professional and on time.

I had an awesome experience with Delrick and Aries. They are very efficientBefore I knew it, everything was loaded up. If you want unwanted items gone, they are they people to call. I will definitely use again! read more

They didn't call, they just showed up. I told them it was a two to three truck job, but I could only do a half a truck that day. When they were done they charged me a full truck load, I never saw if their truck started out empty, they said they had pictures showing it was. Called and complained, got two emails and a call from some guy named Casey. Defending everything they did. Said I agreed to the full truck and I didn't. Nothing resolved. Think twice on Got Junk read more