If you are fortunate enough to be an HSBC premier customer, happen to be in the Wan Chai area, and…read moreneed to do some banking, I would thoroughly recommend that you visit the branch in the Convention Centre for your banking needs. This particular branch is only a premier centre, which means that, whilst it is much smaller, it doesn't have the high volume of traffic going through it, even though it is located at the Convention Centre. As such, you are likely to be seen very quickly, even during weekday lunchtimes, when it does get a little bit busier. The staff at the reception are incredibly friendly, but they annoyingly always ask for your bank card and ID card. I'm not sure if they're just checking to see that you are a Premier customer or not, but it is an annoyance. However, once you get past these guardians of the gate, it's a little bit more relaxed inside. You can even have a nice coffee, or help yourself to a handful of Mentos. Other then it being a slightly more pleasant atmosphere then some of the larger branches, this branch does pretty much what all the other ones do anyway. If you happen to be after a mortgage, I would recommend speaking to Kulio. He is an excellent mortgage advisor, and based in this Convention Centre branch. Conveniently, there is also an ATM lobby diagonally across from this branch. Of course this is open to all HSBC and other banking customers, so don't expect it just be for Premier customers. Even though I am now based in Central, I still go to this branch in Wan Chai for my banking needs.

Big, centrally located hotel close to fantastic shopping, great eats, and authentic Hong Kong…read moreneighborhoods. Hotel pricing is somewhat on the high side, especially in the bar and spa areas, and the rooms are cozy (real estate speak for tiny). But then again, remember you're in Hong Kong where everything is compressed and more expensive. I say roll with it and give them a whirl.

The service here is really fast. Being an expat I was looking to get a bank account opened as soon…read moreas possible. It took me just 15 mins to do all the paper work and fill out the forms. Within two days my account was open. They have several branches and ATM around the city so I hoping for a good service in the future as well.

U.S. expat, tried to open an account at this branch. I came prepared: Proof of Hong Kong residence…read morewith government stamp; passport; student visa; proof of residence in U.S.; proof of student registration in Hong Kong. I even brought my Hong Kong lease agreement for good measure. This branch did not let me open an account because it wanted my proof of Hong Kong residence to be green. Like, the color green. The employee told me they wanted the "original," the "green one." When I asked my landlord about this, my landlord didn't know what that meant; my landlord, like most landlords, did the online application for proof of residence and had the official stamped proof emailed to them; my landlord then emailed it to me. This WAS the original. There is no "green" one. My landlord has assured me that the proof of residence I held in my hand had been used countless times before to open bank accounts in Hong Kong. Despite my best efforts to find out, HSBC wouldn't tell my why they wanted it to be green, why my official proof of residence wasn't acceptable proof of residence, and refused to let me open an account until it was green. Any business that makes it difficult for me to give them my money, even when I come 100% prepared to do so, won't get my money. I'll be opening an account in a different bank. I'll give my new bank something green, but it won't be my proof of residence.

The bank staffs are helpful, but super crowded and long line. Estimated an hour for cash deposit in…read moreperson.

This bank is horrible . I have spent over 3 months trying to get access to my account via online. I…read morehave even flown to Hong Kong , sent in countless forms trying to get access to online banking. The security device that was sent does not work , then one sends in another form. That was told my signature does not match. This procedure was repeated 3 times over the last few months. When I was in Hong Kong I begged them to allow me to complete the procedure there so there would be no mistake. I was told no , upon return to Hawaii they sent me another security device which did not work again. I sent in another form and again they said my signature did not match even though I made the exact signature on my passport and made when I made the change. Its almost a cruel joke, Dealing with robots and complete idiots. Every bank I know of has ways to verify an identity except this one which is reasonable. So I now have to send in yet another form with the same thing i am sure it will be "not same signature".