Kimmy Wong is good to work with. She setup my MacBook smoothly after I purchased MacBook from…read moreBroadway. I would give her 5-star. The Supervisor who sold me the MacBook is just so-so. First of all he said there was no further discount. So we asked him to ask his manager to double check if there was really no discount. Then he said "I could ask my manager, but his response will be the same ." After he went to check with his manager, it turns out that they do have a good discount on M2 and that's why I purchased the MacBook here instead of its competitor next door. I would give this supervisor 3-star. The price was good. But the 512GB model runs out already. So I give this store 4-star. So average will be 4-star.

I have purchased my past two phones at this location. Both times, service was prompt. Staff are and…read moreknowledgeable and could help me compare phones and find one at my price point. They will also give you a small gift such as a calendar or phone case when you purchase a phone. I have no experience in their other departments, but customer service representatives look attentive. Easy to reach in central Causeway Bay, Times Square.

very helpful staff. Andrew mak who went out his way to solve really stupid problems for me. such as…read morefixing my camera bc I wrongly pressed sth n changed the setting lol. I didn't even make my purchase here. I bought my fone 2 weeks ago in shatin Wilson n they still answered all my questions haha. very quiet store bc of their location. located on the second floor of star house with barely any one seen in the entire "shopping mall"

Dropped by on a weekday afternoon to look at electronics…read more Kee helped to offer the LG tv at a better price than advertised. I got his business card and a brochure on the tv. Came back a few days later and Kee spotted me and we reviewed the tv again. I also asked about a smaller tv, he showed me another LG and again a lower than advertised price. We bought TVs and also a vacuum that day. Will see how things turn out when the are delivered. There was also a promo for a free blu ray player, Hyundai 500gb hdd, Ricco Hotel voucher 30% coupon, hdmi cable, and a filter for the vacuum.

WARNING: Wanchai computer city has A LOT of stores. Do yourself a favor and avoid patronizing this…read moreone, where they treat you in a condescending manner AND do not guarantee their products. Fire the b**** with the short hair and the red lipstick. Never had such bad service in my life. My mom bought some speakers 2 hours ago that we already had as a Christmas gift, upon finding out the mistake we tried to return it. The short haired witch was extremely vile and rude and had ZERO compassion, despite the fact that it's Christmas Eve. She kept repeating, this is Hong Kong, we don't do refunds. If there's something wrong with it take it back to the manufacturing company but we also don't cover defects. Actually infuriating that such service is deemed acceptable in this day and age. She also made me wait for 20 minutes while she was texting and completely ignored me until I pestered her for an answer. Afterward she had the nerve to smugly yell a "merry Christmas" at me while I walked away. Ridiculous.

I got my iPad mini 4 and iPhone 7 case at very loooooow prices! Transaction was fast. I signed-up…read moreon their newsletter and receive a list of their discounted products every now and then. This is a legit online store.

We were new to Hong Kong in July of 2015 and my husband said that although there were a few…read morecarriers we could go with, he opted for 1010. This large location easily found on Wellington has been helpful to us with switching out sim cards and such in our Hong Kong/USA back and forth travels. Staff is always on the ready and there to gree you. The sales floor seems like a fancy lounge almost versus a cell phone store

One of the best service I've received at a luxury boutique-- it was a pleasant surprise. Especially…read morein a foreign country and you don't speak the language. There was a line but it moved pretty quick. The boutique had two levels so there is a good selection. Cherry Fu was our advisor and she was incredible. She knew what items I was talking about and brought them out and a ton of other similar styles for us to choose from. What blew me away was her bringing out so many items all at once and letting us have our pick. A lot of boutiques literally bring out one item at a time and then quickly tuck it back in the drawers/inventory. She was friendly, knowledgble, and gave her own thoughts on the items and never once did it feel pushy. It was refreshing having an advisor like this! I wish I live in Hong Kong so she could be my go-to whenever I shop.

FOOD: n/a SERVICE: 5…read moreAMBIANCE: 4 VALUE: 5 Ok, you are shopping at a high end store, so, you do expect the best of everything. The service was very attentive. The merchandise is of the highest quality. You are assigned an associate when you enter and he/she will help you with the different styles/sizes and colors. You can take your time and never feel rushed. Definitely a very pleasant shopping experience.

This review is related to my recent SIM card purchase. I usually purchase them after the…read moreimmigration and customs area at the arrival lobby. However, a googled search led me finding this store before the immigration check point. The store has all the av and pre paid sim card needs. Because it's not as crowded as the stored at the arrival lobby, the service is more attentive. Based on length no of stay and data needs, the staff was able to recommend the plan that's best for me. They even installed the card for me and make sure my mobile hotspot was working. No need to fight the line and attention at the other stores!

Selling their own selfie product with a flattering face, but very hesitate at refunding: insisting…read moreexchanging same one without mentioning their own quality, refuse to admit low quality. What really agitates is tauting us in Cantonese, cause he thought we do not know Cantonese. But unfortunately we could understand what he is saying. So unbelievable that such people could work here, really a shame.

Great service, great product variety, and great location! :)read more