Horrible customer service. Avoid if you are able to. Every time I enter the business, there are new faces. They can't keep employees that are knowledgeable about items they sell. read more

It's not hard to see why they have such low ratings. You walk in you look directly at somebody and they walk right away from you. I'm not sure how this place will even stay in business with customer service such as this. I walked around, looked at everything looked at it to other people, and they both ignored me. I kind of stuck my fingers in the air as I've got a question. And they still didn't assist me. SMH. read more

ZX Gun - Just the outside of the business - Guns & Ammo Near Me - Goshen, Indiana

100% Unreliable, it says they are open, so I drove over an hour to get here and wasted a perfectly good Saturday morning! SCREW YOU GUYS. I'll find a good gun store! read more

I have owned and carried legally for over 50 years and do not need a tutorial on what gun I am looking to purchase. It's nice that they are well versed in the different weaponry but just show me what I ask for. Did not buy a gun just an accessory and had to stand around while two and then three salespersons fawned over a a young girl looking to by a gun. Finally got someone to take my payment while acting like I was interrupting him. Arrogance in a gun shop is almost expected anymore, but this was slightly over the top. To many other shops to give my money to. read more

I shoot as often as I can. ZX is the best place to get ammo at reasonable prices. Normally have steel or brass in stock (limits on how many boxes each, but it's 2021, so that's expected). For example, just picked up a box of 9mm FMJ PMC Bronze for $14.99 (plus 3% credit card fee). Same ammo in Mishawaka is $44.99. Really appreciate the guys not trying to make it rich off the current ammo shortage. Great selection on handguns AND parts. In-stock BCM grips, Radian charging handles, extended base-pads, most streamlights (didn't have a TLR7A though), entire line-up of Magpul, etc... Really appreciate the selection of MRDS available, the locally produced lowers/uppers and complete rifles. Give them a stop. Well worth it. read more

Every red-blooded, heterosexual, American man loves guns, a beautiful woman and dogs. Zx Gun has all three. I walked in at 11 a.m. on a Thursday and was treated to a knockout store manager with a holstered semi-auto handgun (rawr), a gorgeous boxer puppy and a helpful clerk. "I'd like some 38 Special practice rounds, preferably CCI in a 158 grain." "Blazer good?" "Yup." And $16 later, I had 50 rounds of my favorite clean-ignition ammunition in a bag with a promise of some .357 hollow points on my next visit. Zx also has an assortment of rifles, handguns and accessories at reasonable prices. The staff is young for a gun shop, with lots of enthusiasm and expertise. read more

ZX Gun - Guns & Ammo Near Me - Goshen, Indiana

I found this place on accident.....was driving past and the Mrs pointed it out to me. After dropping off the family at park. I went back to check it out. The guys were really cool, and answered all my questions. When I asked about how firm the price of my chosen gun was.... they took off $30. The entire experience was great and very uneventful!!!! I would definitely recommend this place....... read more

ZX Gun - Guns & Ammo Near Me - Goshen, Indiana

We started off at the Ft. Wayne store, but they didn't have what we wanted in stock. The sales associate was helpful and called the Goshen store to inquire about the gun we were looking for. Thankfully the Goshen store had 1 left in stock and were kind enough to hold it while we made the hour + drive there. The staff was friendly and knowledgeable. The prices for accessory items were very reasonable. We would definitely shop there again! read more

Very knowledgeable and helpful staff. Willing to help you find the perfect match for your needs. As a woman they have options for conceal carry besides a holster which I liked. Able to walk you through all the processes you need to know and be informed of. Even gave places they felt were best for target practice. Thank you for a great experience and see you in a couple days to pick up. read more

I have guns from them on Gun Shows and this was first time in store. I was there for a transfer an online purchase. I am a collector and my purchase came spotless but salesman was cocky, careless and incompetent to handle firearms. And that resulted a nick on the stock right in front of my eyes. When I asked him to be more careful when handling firearms and pointed towards nick, he said it came from the factory and he didn't do it. Are you kidding me? I just saw it happening. He should rewind security footage and look at it himself how he did it. Rest of the process went normal but I left with a bitter experience. We write these reviews due to our own standards, and expectations of a business practice in good standing. I will not deal with this particular staff at this location (Fort Wayne) again but may consider them while at Gun shows. read more

ZX Gun is the place to go for guns, knives, and accessories. The staff is knowledgeable, but if they don't know the answer to your questions, they'll find out. If they don't have what you're looking for in stock, they can order it. Prices are the best you'll find and they even buy and trade used firearms. read more

I sent them a message asking a question. I waited a month with no response. So I spent my 900.00 elsewhere. I guess they are doing that good. read more

Awesome place: great guys working in here! Also, unbeatable prices! I recommend coming here before you look elsewhere!

Saturday 5/20, I went to their Fort Wayne IN. store with the intent of buying a Sig P320 Carry. While there one of their employees assisted me in comparing the Carry/Compact. While there is very little difference between guns there was a roughly $60 difference in price. I decided on the Carry, or so I thought I did. In the time their employee took the guns from in front of me, then completed all the paperwork then told me they was charging me an extra 3% for using my debit card (very irritating but posted so I paid it) alone with the price of the gun. Sunday 5/21, I was filing my paperwork when I noticed I paid roughly $60 more than the gun was posted. So I closed the case and planned to go into their store on Tuesday. (closed on Mondays) Tuesday 5/23, I went into the Fort Wayne store to explain my problem when we discovered their employee had actually charged me the correct price, but sold me the wrong gun. They sold me the Sip P320 Compact. While I do take some responsibility that I did not catch this in the store I did express to the manager that I feel we (ZX guns and myself) made this mistake. To my surprise the store manager actually tried to buy the brand new gun back at a $80 loss to me. Then he proceeded to tell me his owner had agreed to that. I explained that I fully understand both parties made a mistake that I would even be willing to take a "in store credit" to compensate for some of my $60 loss. He basically told me he didn't give a shit and there was nothing he was going to do about it. I will never set foot inside a ZX Guns store and will highly recommend one of the other 10+ stores in Fort Wayne to spend your money. (ZX- your NOT the only guns store in town) ZX owner Chad is supposed to call me, I hope I can update this post to say that their owner stood up and did the right thing. I am not asking for him to lose allot of money nor should I. But as a store owner he needs to meet me in the middle somewhere. Hope my opinion changes... ***UPDATE*** I have had a couple conversations with the owner since my ordeal. He has since made it right to me. We have both given and lost a little but I appreciate him taking the time to make me feel like he cares about it customers. read more

My advice is buy somewhere else!!! In my opinion, Chad thinks he is the only game around and he has the best prices....They don't like cash, and won't give you a deal even for multiple purchases. My business will be done elsewhere!!! read more

We stopped by to check out the store and was quite surprised at the extensive selection they had to offer. My husband and brother-in-law had a lot of questions and were eagerly and expertly answered. We learned that they make custom holsters right in the store, which is super cool! I would highly recommend checking this place out if you're a gun enthusiast! read more

Great family owned business! Great people! Great prices, and the best deals in the Michiana area! This is the best place around for ALL of your shooting needs. read more

Met these guys at the Indy 1500 gun and knife show. They had an amazing selection and great prices. This was evidenced by the line waiting to checkout. I found the p556 from Sig I'd been looking for, and the price was right. A big thanks to Jason for spending so much time with me talking about the gun before I bought it. read more

Don't go here, was going to buy a ruger sr9c from here. Called yesterday and got a better price on it from Clay. Rual king has this gun for $349.93 and Clay said the best he could do was $409.99. Went in there today to buy the gun and everybody behind the counter was talking about getting drunk and driving home last night and then they told me that they couldn't give me a better price on the gun. That was their lowest price. Very unprofessional and not customer service based gun shop! read more

This is quite a gem in the small city of Goshen. If you want a wide selection of firearms, ammunition, leather and shooting related merchandise, this is your store! I went in looking for a new Galco holster for my Kimber Eclipse Pro. Z X has hundreds of items in stock and ready for the customer. I had to order the IWB leather I wanted and got it at a price 15% lower than the manufacturer's web store. Big store selection - friendly service and good prices, what more could you want? read more