I have had at least five flats since purchasing a bike here in August of last year. Not having…read morefixed a flat myself since the mid-80s, I have been relying on bike shops around town to get my bike back up and rolling. This means that I've experienced a variety of prices, different wait-times for bike return, and varying degrees of service. Velo Citta is both the quickest I have had my bike returned to me and the most cost-effective. Other shops tack on an extra charge for servicing bikes that have not been purchased on premises. Other shops charge considerably more for fixing a back tire flat then for a front tire flat. Other shops tell you to come back at the end of the work day, or the next day. Not Velo Citta! I waited 15 minutes and paid 25 franks to have the back tire's flat fixed. All this from the fix-it dude and a smile and chill disposition to boot! I wouldn't wish a flat on anyone, but, if it has to happen, may it be in the vicinity of Velo Citta! Bonus: pop into Noir Cafe just a couple of doors down for a bevvie while you wait.

As you'd expect from the name, the focus here is on street and city bikes. There's some that would…read morebe fine for a long ride in the country or a race, but the focus here is Kreis 1, not triathlons or Üetliberg. Like many bike shops, they take a sizable break around August --- I managed to end up disappointed twice during that period before finally stopping in.

Of all the used bike sales and bike auctions I've been to, this was by far the best --- and,…read moresurprisingly, the mellowest. Need a basic used city bike for getting to class and back? CHF 150. Want something simple to leave at the train station? CHF 100. Want an almost-new commuter with a working generator and V-brakes? CHF 400. Want a nicer bike for weekend rides? Well, that's a little trickier... Test rides are easy --- bring an ID to leave with the gatekeeper, and pop across the street for a few minutes. Checkout couldn't be simpler (as long as you bring cash) --- each bike has the no-haggle price on a form, along with the owner's name. You take the bike to the checkout stand, pay your money, and get your receipt; the operators deal with giving the money to the seller, so you don't need to wait for them to make change. No cards accepted, though --- so bring plenty of large bills, so nobody beats you to a good bike while you're at the Bancomat. I was looking for a good heavy-duty commuter for my wife, and a nice mountain bike for Altberg (and occasionally Üetliberg). The first one was easy --- quickly narrowed it down to a few, and picked a good one. The mountain bike was more of a stretch --- there were a few around, but several were too large, one was too downhill-oriented (I can live without three chainrings, but do need two), and many, many were too old (I'm trading up from a late-90s steel hardtail --- I don't need another). Did eventually find a 2005 Specialized FSR that had been pressed into city duty --- it's back in the mud and woods now.

I was traveling from the US to go on a bike tour of Switzerland. My disc brake got warped in…read moretransit and Aaron absolutely hooked it up. He not only had a new (slightly upgraded) part for me, but installed it on the spot in about 10 min. Great guy, great shop - check it out if you're in Zurich !

The best bicycle shop in Zurich, or even in the world! Super friendly, extremely knowledgeable,…read morewide range of bikes for every wish and very competitive prices.

Worst experience with a bike shop ever, I went there to fix up a bike that I used a few times, and…read moreI made a deal with the owner that it was going to cost around 60 francs, I left the bike there for a week, and when I had to pick it up, the owner wanted to charge me more than 120 francs because he changed parts of the bike WITHOUT my permission or concent. I tried going to the civil rights office but no one could do anything, and if I didn't pay the owner would "cut all the cables of the bike" like he said

Not the newest stock (there's a good coat of dust on the bells), but this crew knows how to turn a…read morewrench. Two people working, and two bikes in the stand when I visited --- only place in the area I've seen that's this focused on the mechanical side of things. The new bike selection inside is small but well chosen, and the used bikes are... eclectic. The Dutch bike I was riding only stuck out a little. If you need clean carpet, the newest jerseys, or a slick salesperson, you might want to look elsewhere --- but if you need a set of hard-to-find RaceBlade fenders, a good lock, and someone who knows how to true a wheel, check out velogarage.

passed by with a simple request re. my bike. got rejected as I did not buy the bike with them. "no…read moretime" to even take a look at the bike. will never become a customer here.