Of all the used bike sales and bike auctions I've been to, this was by far the best --- and,…read moresurprisingly, the mellowest. Need a basic used city bike for getting to class and back? CHF 150. Want something simple to leave at the train station? CHF 100. Want an almost-new commuter with a working generator and V-brakes? CHF 400. Want a nicer bike for weekend rides? Well, that's a little trickier... Test rides are easy --- bring an ID to leave with the gatekeeper, and pop across the street for a few minutes. Checkout couldn't be simpler (as long as you bring cash) --- each bike has the no-haggle price on a form, along with the owner's name. You take the bike to the checkout stand, pay your money, and get your receipt; the operators deal with giving the money to the seller, so you don't need to wait for them to make change. No cards accepted, though --- so bring plenty of large bills, so nobody beats you to a good bike while you're at the Bancomat. I was looking for a good heavy-duty commuter for my wife, and a nice mountain bike for Altberg (and occasionally Üetliberg). The first one was easy --- quickly narrowed it down to a few, and picked a good one. The mountain bike was more of a stretch --- there were a few around, but several were too large, one was too downhill-oriented (I can live without three chainrings, but do need two), and many, many were too old (I'm trading up from a late-90s steel hardtail --- I don't need another). Did eventually find a 2005 Specialized FSR that had been pressed into city duty --- it's back in the mud and woods now.

The best bicycle shop in Zurich, or even in the world! Super friendly, extremely knowledgeable,…read morewide range of bikes for every wish and very competitive prices.

I have had at least five flats since purchasing a bike here in August of last year. Not having…read morefixed a flat myself since the mid-80s, I have been relying on bike shops around town to get my bike back up and rolling. This means that I've experienced a variety of prices, different wait-times for bike return, and varying degrees of service. Velo Citta is both the quickest I have had my bike returned to me and the most cost-effective. Other shops tack on an extra charge for servicing bikes that have not been purchased on premises. Other shops charge considerably more for fixing a back tire flat then for a front tire flat. Other shops tell you to come back at the end of the work day, or the next day. Not Velo Citta! I waited 15 minutes and paid 25 franks to have the back tire's flat fixed. All this from the fix-it dude and a smile and chill disposition to boot! I wouldn't wish a flat on anyone, but, if it has to happen, may it be in the vicinity of Velo Citta! Bonus: pop into Noir Cafe just a couple of doors down for a bevvie while you wait.

As you'd expect from the name, the focus here is on street and city bikes. There's some that would…read morebe fine for a long ride in the country or a race, but the focus here is Kreis 1, not triathlons or Üetliberg. Like many bike shops, they take a sizable break around August --- I managed to end up disappointed twice during that period before finally stopping in.

Wow! After nearly 14 years living in Switzerland i have never experienced anything like this. AVOID…read moreTHIS PLACE AT ALL COSTS. They are rude, unfriendly and GROSSLY UNPROFESSIONAL, the staff "running" this place have absolutely no regard for their customers and no clue about bikes. DO NOT BUY A BIKE HERE. I made the mistake of not test riding mine. What a cheap piece of rubbish at a high selling price. Rattling tinny sound when riding, pedals only move forwards not backwards, and brakes don't work properly. I asked if I could pay more and exchange for a better bike and was told only if I pay for the new bike plus an additional CHF 50 to remove the basket and holder I just paid CHF 80 for. In addition I would need to pay another CHF 50 for the basket to be added to a new bike. When i asked to speak to the owner I was told "no never" we don't give out his number no way. After which the two staff members proceeded to laugh and scoff referring to "she" and "her" after I told them they need to read their own reviews and learn to manage their business. What an absolute joke!

Absolutely horrendous…read more The bike shop is conveniently located next to the Hauptbahnhof. But all I can say is this is not a shop of Swiss quality. The way they extort money from their customers is not how decent Swiss people make a living. If you want more details, read on... I have been living in Switzerland for almost two years now, and never had any bad purchase experience. Until I made the mistake of spending almost CHF 2.000 at Happy Bike on a brand new bike. I bought a bike from the shop about a year ago. At the time of purchase I was told that I could bring the bike back for a free service. This sounded great for me, but even more for the shop as I did not try the bike on and they could close the sale in less than 15 minutes. Why did I not try the bike you ask? Well, I did try on a similar, cheaper bike which worked great and this being Switzerland, vendors are trustworthy and will provide you a replacement if the product is defective. Fast forward to May 2014, I finally got to use the bike and discovered that the rear break was broken. I went to the shop and told them about it. Two weeks later, I went to pick up the bike, and the brake? Still broken. Now, if you have lived in Switzerland you would know that this level of incompetence is just unacceptable. What is the point of a small service if the shop does not even bother to check the brakes? Worse, I specifically told the guy taking the bike something was wrong with the rear break. In most civilized countries, this is called gross negligence. The guy who inspected the bike was visibly embarrassed, and I did not think too much about the mishap. People make mistakes, why make a fuss about it? After a brief chat, I was told that the shop would fix the rear brake for CHF 30--which I believe is fair as it has been almost a year since I bought the bike despite having not used it. The next day I returned to the shop and on top of CHF 86 for the small service which they wanted to charge me (that's $95 for I have no idea what, but clearly nothing to do with the rear break), they expected me to pay CHF 60 for fixing both brakes. This is pretty interesting considering just yesterday I was specifically told that only the rear brake was in fact broken and that it "would not be more than CHF 30" to fix it. So the shop somehow managed to increase my expense from CHF 30 to CHF 146. Brilliant. The ensuing negotiation took a disgusting turn when the shop assistants resorted to emotional blackmailing by suggesting that "the normal price to fix the brakes would be CHF 80" and that "we also threw in a new disc brake for CHF 40". So really they wanted to charge me a higher price than agreed and somehow I was their charity case. Really Happy Bike, really? The shop is a disgrace to the Swiss reputation.

From the owner: Seit 1922. Zwei Räder. Ein Versprechen! Wo Züri sein Velo…read moreholt, aktuell bis -50% auf unseren Bikes!

Charlie is a great guy, in the best Burning Man tradition of good people doing cre things for…read moreothers. His bikes are well maintained classics, suited to everyone. My husband and I rode bikes long distance on traditional bikes, Zurich to Winterthur to Rhein Falls, train back. We also took the ferry from Zurich to Rapperswil and took train back. Bikes worked perfectly but next time I will follow Charlie's advice and take the train to Winterthur. From there it's a 2 hour bike and hike to the Kybourg castle.

Owner is quite friendly and responsive - it's a very quick and casual system for renting bikes, and…read moreit worked well. Bikes worked perfectly.

I was traveling from the US to go on a bike tour of Switzerland. My disc brake got warped in…read moretransit and Aaron absolutely hooked it up. He not only had a new (slightly upgraded) part for me, but installed it on the spot in about 10 min. Great guy, great shop - check it out if you're in Zurich !

The staff are defensive (actually, make that aggressive) and unhelpful. Too busy to change a tyre,…read morebut plenty of time to take money and verbally abuse people. I had an old bicycle with a flat tyre, and was also told to wait two days for a tyre change. When I came back, I was presented with a bill for over 100 Swiss Francs. That's a *hell* of a lot of money for a flat tyre. The new tyre was around 60 Francs, but I was charged nearly 50 Francs just for the tyre change. I later went to Happy Bike on Europa Allee with exactly the same problem (different bike). Total fee: 30 Francs. 25 for a tyre, FIVE FRANCS to change it. Now Happy Bike is unusually cheap (and unusually helpful), and they are probably just trying to build up their business (and might be no good in 6 months), BUT when I took the receipt back to Velofix and questioned the outrageous bill I got a wave of bullsh*t. The head mechanic got quite aggressive, and told me that the bill was reasonable because 1) they had to pay a lot of rent and have a lot of staff 2) the global financial crises of 2008 and had really affected the sports business It was quite a barrage, and by the end of it I was a little confused 1) I have to pay a lot of rent in my apartment as well, can I please have a 50% discount? 2) What the f*ck has the global financial crises got to do with overcharging people in a bike shop? To my shame, I paid the robbers, but I'll never go back there. Stay away from Velofix.

Worst experience with a bike shop ever, I went there to fix up a bike that I used a few times, and…read moreI made a deal with the owner that it was going to cost around 60 francs, I left the bike there for a week, and when I had to pick it up, the owner wanted to charge me more than 120 francs because he changed parts of the bike WITHOUT my permission or concent. I tried going to the civil rights office but no one could do anything, and if I didn't pay the owner would "cut all the cables of the bike" like he said