I had been given a diamond ring from my mother-in-law. She had 2 diamonds in the ring. One was my…read morehusband's grandmother's engagement ring. When my son was planning to ask his girl to marry him he came to me. I took him to Joslin's Jewelry store. He picked a ring setting, Joslin's set the larger diamond of the 2 immediately and brought my son his soon to be wife's ring. She said yes! They've been happily and blissfully married for 6 years. We had done business with Joslin's years before. Such a kind family. We were happy to entrust them with what we knew would be a special moment in my son and daughter-in-law's lives. Kate D.

Fast service, nice sales associates. Excellent workmanship. Reasonable prices. Convenient hours of…read moreoperation.

Right by the food court in the Oak Park mall you will find a very kind man who will talk your head…read moreoff. He's really a gem. Eric helped us get my mom, memorial necklace clasp fixed. He made sure it was the right metal, rose gold. We didn't wait more than 5 minutes before we got a text it was ready for pickup.

I love this place! I felt like a queen when I bought my "Freedom ring" (post-divorce ring for…read moremyself). Highly recommend to anyone looking for that special piece!

We sold some sterling silver flatware and gold jewelry. Prices were fair and it was an easy…read moretransaction.

JESSICA & ASHLEY ARE DREAM-MAKERS!!! Okay may be a bit of an exaggeration... or is it?! Seriously…read morecannot be more thankful for the experience I had at the store with them. They were so patient, so kind, and so helpful. I had gone in months before... I am so picky, and could not make any decision but I knew I wanted to re-design my engagement ring for comfortably and to match my fiancé's. Of course I waited until the last minute to get my "wedding" band (do not recommend doing for stress purposes) but somehow they were able to get me EXACTLY what I wanted and make it work in the short timeframe that I had, and to top it off stay in our strict budget. Ashley & Jessica and the jeweler made my dreams a reality!!! I cannot thank them enough for the experience that I received. 10/10 recommend using Toners for any of your jewelry needs, they listen, understand, and truly want you to be happy. Such a special feeling when you know you are in good hands.

I couldn't stop staring at a colleague's beautiful, unique engagement ring. When I asked her where…read moreit was from, she told me to make a beeline to Toner Jewelers. I found exactly what I wanted on the website and the customer service in helping me with the decision and shipping it to me could not have been more helpful and seamless. I am so very happy with my purchase. I will only shop for jewelry at Toner's from here on out. Love love love this team so much. Really proud to wear my ring and tell everyone where it's from.

Very helpful. Changed my Apple Watch battery.! Highly…read morerecommend small business and they are always helpful.

I came in for a simple chain repair, and not only did they fix it perfectly, but they also did it…read moreat no cost. Other places were quoting me anywhere from $50-$100, so this really stood out. On top of that, the chain looked brand new when I got it back. While waiting, I had the chance to browse some of their custom pieces, and I was really impressed by the craftsmanship and creativity. I've already decided that my next custom piece will be made here. The service, honesty, and quality are unmatched -- 10/10 recommend!

Great service and expertise. Helped us resize rings, design a new one and took excellent care of…read moreus. Small business to support! Highly recommend.

A wonderfully delightful experience from start to finish! The team was thoughtful, creative and…read morepatient in turning family pieces into a more modern and wearable piece. Communication was great and everyone was decidedly un-fussy which made what could be a stressful experience quite easy! I enjoyed how I was involved in every step of the process and the team's ability to translate my ideas into a piece thag was even better than I imagined. Pictures don't do justice to the amount of detail in the finishes! I will be a customer for life!

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

Loved my experience at Karats Jewelry in Kansas City! The Shy Creation collection is absolutely…read morebeautiful -- modern, elegant, and perfect for everyday wear. The pieces layer so well and feel timeless yet on-trend. The staff was knowledgeable and made the experience feel personal. Highly recommend if you're looking for elevated fine jewelry with a modern touch

My older watch needed a battery and I found Karats - Andy helped me assess the watch and we decided…read moreit could probably use a little cleaning and a battery, but a new battery was sufficient for now. Andy taught me a couple of new things about watches that were interesting as well. Everyone in the store was great! Excellent selection of higher-end jewelry and watches - Their location will change some time next summer - Karats is growing! Check them out!!

quick and very reasonable! love this place! I've used him several times and I have always been…read morepleased with his work.

TLDR: Cheap repairs at best - but the owner followed me out of the store cussing in my face and…read morethreatening to sue me over my requesting a refund or proper repair of a necklace. I have this on video. Initially a great experience, timely and "cheap" repair of a 14k necklace along with a watch battery replacement. Paid $60 for both and went on my way very pleased with the service. Unfortunately, the new jump ring from the replacement clasp snagged and I noticed the chain had disconnected but the engraved pendant had already fallen off into a grassy area. After contacting him know of the incident, he offered to look at the break and see if it could be fixed or refunded as discussed in the attached texts. Upon inspection today, we both agreed it was not NECESSARILY a fault of the repair but I still hoped to have the chain repaired with 14k gold clasp. I mentioned that I had requested this initially and he got angry. I requested a refund again and he handed me the necklace back refusing because "I didn't have a receipt" - despite him asking me to bring it in over text. That is still all fine - uncomfortable and irritating but I was fine with leaving and cutting my losses UNTIL he followed me out of the store calling me a "cheap *****", flipping the middle finger (pictured), and threatening to sue me. For what? I'm not sure. I am a young woman with self-respect and refuse to be screamed at by anyone especially not someone offering ME a service. He only changed his tone and backed away from me once I started recording him - but his grandson or nephew took a photo of my license plate as I got in my car. It felt very violating - I cannot recommend this store for repairs of any kind.

Very cute antique jewelry and watches and the people that work there are very nice. There are many…read moreunique things and they have history to them as well.

This place has really nice Gemstones fair prices. Unique finds and all price ranges. good people…read morewho are very helpful.