such an amazing experience! We just had my sons birthday party here and from the booking to the…read morereserved area that had everything from pizza, drinks, popcorn, paper goods and goody bags. we literally just had to show up and just have fun ! Great customer service!!

My kids loved it. They can't wait to go back again real soon. Great value for the price and fun to…read morebe had for all involved. I highly recommend

We were supposed to be in Phoenix this week, but given the state of our country right now, that…read morewasn't possible. When we heard the Outlaws would be in Charlotte, we decided to hit that up and get some much needed time away. Describing our experience in one word - HORRIBLE! The dust was so bad that you couldn't see anything. We thought maybe after Friday night, they would do something to make things better for Saturday. No such luck. It was worse, and it was hard to get worse than Friday. The dust was so bad that you couldn't see the person standing beside you. You couldn't see one car on the track. As a matter of fact, you couldn't even see the race on the big screens either because the dust drowned out the lens on the camera....all you could see were shadows and dust. Absolutely the worst place I've ever been to watch a dirt track race. I don't know how the drivers were even able to see where they were going! Needless to say, I don't think we will be going back to this track any time soon. The NASCAR track is awesome....dirt track...no comparison! Two stars was pushing it...only gave that because we like the area. Very disappointed.

Honestly I am not a nascar fan at all. Really I don't watch any sports. But put me at the game or…read morerace and it's a different story. This dirt track is actually the big times. And this event was the championships. Stock car racing is something everyone should experience, if you like anything that goes fast. Here it's byob which is awesome. Saves money so you don't have to pay vending prices. Bring snacks, drinks, beer, blankets to sit on (bc it is a dirt track and the seats are, well dirty lol). Usually I don't wear anything nice to a dirt track but here it wasn't so bad. Also it's quick, meaning if you have ever been to Carolina speedway it's a lot different. Organized and quick to start each race. This time I had a giant corn dog and it was awesome. I will be back here for sure.

I've been so busy that I haven't had time to post our awesome experience at the Christmas lights at…read moreCharlotte motor Speedway, last month. Even though it was after Christmas, it was still an awesome experience. I truly wish more people knew about because it is so worth the time the money. It's the largest Christmas expedition on the East Coast and we've had great memories both times. This is our second year going and we enjoyed our time this year more than the first. The first part is you driving in your car as you see all of the super cool light fixtures while listening to Christmas music that corresponds to the lights. The kids (and us), we're in love with the different themes that we saw along the way. Very vibrant and bold colors that really don't do it justice through a camera lens. It's something you truly do have to see in person to get the full picture. There's also a movie playing on the Jumbotron that you can listen to while you're riding around or you can park and watch the movie with your family. This year we did the VIP skip line for $96. I will say that it seems as if in the VIP there wasn't as many light fixtures while riding in the car as there was in previous years. I'm not sure if we seen less exhibits because our route was shorter. That would be our only complaint. You do pay by a car/ van so I would say if you could take as many people with you in one vehicle. Once you get to the halfway point there, there's an area where you can park and then you can get out. Here is part two where you go to all of the different vendors that are inside the heated area. There's so much to do. You can take pictures with Santa. You can get your character made until cartoon portrait . There's free events where kids can make Christmas ornaments win prizes color take pictures with the themed Christmas tree trees (that were so so cute by the way.) They had a bar for the adults and hot chocolate and popcorn for the kids. When you go outside of the tent, there's part 3, a world with outdoor activities. There is an area for Christmas carols tubing that had artificial snow. Theres bonfires with s'mores. Ann area with a bunch of food trucks to choose from. There's hundreds of photo opportunities where there are huge, beautiful light fixtures that you can walk and see along the track. It's literally something for the entire family to enjoy or even a date night if there's something that you would like to do. This is something that my family will continue to do in the years to come.

Speedway Christmas event...yes, the lights! Friends invited…read moreus along - I must admit, there was NO way I was going to pay *that much* ($50) for an event I hadn't heard too much about. Typically we avoid holiday crowds (that's to keep the season merry, ya know?), & I'd heard from other friends that the crowds this year were excessive. However, I would recommend going to this on a weekday that isn't too busy or too close to Thanksgiving or Christmas. Was a unique and fun way to hang in the car celebrating yuletide while watching artistry of lights and music with friends. Was exciting for the men in the car to know we were driving on the actual speedway too. Glad our driver didn't take us up on to 'high bank' of the roads as he promised to do earlier. Know that you won't be able to hop out of your car to take pics or use the bathroom there, and there is no swag to purchase. (Would have loved that option as a unique gift for friends.) Note: If you go, you're supposed to turn your head lights off so they don't detract from the light show. Was a bummer when folks kept theirs on, because the headlights would sometimes be blinding! Also note: If you go during a wknd- which is more expensive- there is a place for kids to go (& I'm guessing you can THEN get out of your car). They also usually show a Christmas-themed movie on those nights...not sure how exactly that works, but sounded fun.

We just attended the NHRA 4 Wide Nationals here. The place is clean, well organized, and very…read moreenjoyable! I was astonished by the cleanliness of the bathrooms. Each one seemed to have an attendant working non stop to keep them clean, stocked, and fresh. Everywhere you looked you saw someone with a bright orange shirt emblazoned with GUEST SERVICES on it. If you had even the slightest expression of confusion on your face, one of these people was right there asking if they could help in some way. It was a great time!

My sons and I had a fun time. We can on New Year's Eve I believe. Not many people/drivers. Compared…read moreto traditional, fuel-based go karting this place rocks! Cars are fast, responsive and racing was competitive. It was our first time to K-1, and the staff were helpful and friendly. Food available and fine too. Main issue we encountered was very slow sing-up/registering and payment when entering. There should have been two people working the front desk. Not cool to wait 30 min on a non-busy day just to get in. Maybe it was related to holiday staffing. Nevertheless, we left with smiles on our faces and will be back.

Subject: Formal Complaint - Unsafe Conditions, Unprofessional Conduct, and Denied Refund…read more I am writing to formally complain about a serious safety issue and unprofessional conduct I experienced during my recent visit to K1 Speed. During my race session, the race was stopped multiple times because other drivers spun out. Staff stated these interruptions were necessary for safety. However, during the same session, I was struck multiple times at high speed by other karts, and the race was not stopped, nor was the situation addressed. This inconsistent handling of safety created a situation that felt unsafe and poorly managed. Because of the repeated interruptions and the collisions I experienced, I requested a refund after the race. My request was denied without a clear or reasonable explanation. What made the situation worse was the way my concerns were handled by an employee named Gavin. Instead of listening or attempting to resolve the issue, he spoke to me in an unprofessional manner and went on a prolonged rant blaming customers for what was happening on the track. I felt dismissed and disrespected rather than assisted. This is not acceptable customer service. I paid for a safe and well-managed racing experience and did not receive one. I expect this matter to be reviewed seriously. I am requesting a refund for this session and a response explaining how this situation will be addressed to prevent similar incidents in the future. I look forward to your prompt response.

This place is a hit or miss. First time there was ok, little crazy but expected. Overpriced and the…read morefood was so disappointing and left scammed (see pic) the "chicken" wrap literally had one strip in it and a bunch of lettuce. No flavor and it was like eating a lettuce wrap with a small side of ranch. Do better Frankie's The second time, horrible experience, my son was harassed and yelled at by staff then security started with the BS. Then after realizing they made a mistake, NO APOLOGY this was very embarrassing and unacceptable. No plans to ever go back.

My fiancé and I brought our family to Frankie's for family night. Needless to say we all throughly…read moreenjoyed ourselves and our children did not want to leave. The food, atmosphere and staff were all nice and friendly! Our food was delicious! We ordered the buffalo wings (very crunchy) 10/10, fries (kids loved them), fried mozzarella sticks (delicious) 10/10, pizza and hot dog ( kids loved both). This Frankie's is super large and even though the parking lot looked packed the inside was very spacious. All the game machines worked and were clean. We didn't make it outside but it looked very nice and lit up! Great place to hang out or for family fun!

Unorganized and runs late, better off setting up a tour yourself directly thru the Team/Shop/Track…read more Don't waste time and money, do the research and you'll have a better experience with a personal tour that suits your time & interests. T. Mooresville, N.C.

I went on a tour with Stan in October of 2014. It was the coolest thing, especially for a NASCAR…read morefreak like me. Stan had so many stories that you wouldn't hear anywhere else. And I am sure we saw things that you wouldn't see if you just walked in by yourself. I especially loved that they picked us up at the hotel and dropped us off at the end of the day! I loved seeing all of the shops. I just wish we could have seen some drivers, but that wasn't their fault. I am definitely going to do this again in the future!!!

May 18th. Great venue for this season / temperature. Great for STING CONCERT…read more Very comfortable. Seats full but lawn seating closed, guess as this is a Monday night concert, even if it is STING. Traffic control / flow seems better than Raleigh's amphitheatre. Concession stands not open at full capacity, again not as huge of a crowd. Not as many selections as I would like to see but gets the job done. Make sure you have funds as event food and drink is exactly cost friendly. It getting adult beverages the person drinking needs to be present wirh ID just not the purchaser. Nice facility touches like huge ceiling fans, and covered lounge areas around concession stands. Good telecast to screens huge and too at smaller screens at concession stands. Plent nice, adequate venue for outside concerts.

If you've ever wondered what it feels like to pay premium prices for maximum frustration, look no…read morefurther than PNC Music Pavilion (formerly "Truliant Amphitheater"). First, let's talk parking -- or more accurately, the complete lack of any organized system whatsoever. Getting in was a disaster, but leaving? Somehow even worse. Expect to sit in endless lines questioning every life decision that led you there. You could probably attend a second concert in the amount of time it takes to escape the parking lot. The food options were exactly what you'd expect: overpriced, mediocre, and somehow still disappointing even with low expectations. Nothing says "great venue experience" like paying stadium prices for gas-station-quality food. But the absolute worst part of the night was the nonstop parade of drunk patrons stumbling up and down the aisles the ENTIRE show. If you're unlucky enough to sit near an aisle in the front sections, congratulations -- your view will constantly be blocked by people carrying beers and wandering around like they're in a shopping mall instead of at a concert. Apparently the venue has zero interest in controlling aisle traffic or making sure people who actually paid to WATCH the show can see it. At some point it felt less like a concert and more like watching intoxicated traffic patterns in real time. Maybe instead of letting drunk people roam endlessly back and forth during performances, staff could direct them to walk around the seating sections instead of directly in front of everyone trying to enjoy the show. Overall: terrible parking, bad food, constant distractions, obstructed views, and an unbelievably frustrating experience from start to finish. We absolutely will not be returning.