Stopped here after visiting Westfield. Slightly out of the way but still very nice. Excellent service. Very good food at a reasonable price. Definitely will return next trip to London. read more

Zizzi is one of the many outside restaurants at Westfield London, Europe's largest shopping centre. It is located towards the end and close to rival italian Franco Manca. My first issue with Zizzi is the overall feel of the place, it just feels dark and not very welcoming from the fact that even on a warm, sunny day they seemed to be the only restauraunt without an open door or anyone eating outside, despite being open as usual in the long stretch. The overall feel was also worsened by the staff who didn't seem too friendly or confident in handling cross-contamination methods for a coeliac (gluten-free) There are so many places nearby who serve Italian, or other cuisines and if Zizzi continue their standards of being poor and unwelcoming and uninviting in terms of overall feel and service, I can't see this branch lasting another 6 months, 1* read more

Very accessible Italian chain restaurant located on the South Terrace of Westfield. You can't miss it, as it is adjacent to one of the mall's main entrances. To avoid the rush on a weekend evening, we made a late dinner reservation and after drinks elsewhere on the terrace, we came back and were greeted with a less busy house. There is plenty of seating, ambient decor, and a varied menu. To start, we ordered the Little Soul Bread, which went well with their whipped garlic butter; the accompanying aubergine dip was forgettable. That was followed by pasta and calzone as our mains. My Pulled Beef & Venison Strozzapreti had tender meats and tough pasta. The Calzone portion was large and well-dressed with a tasty prosciutto topping. As far as the food went, everything was okay including our Chocolate & Banana Calzone dessert. Prices were as expected albeit higher than average. Service was slow and inattentive as the evening went on, especially when receiving our bill. The server seemed more intent on packing up the restaurant for closing rather than taking care of customers ready to leave. Zizzi wasn't a bad place to dine (it did its job for a full meal), but some aspects could be improved. read more

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Good and basic italian food. Comfort italian food. Nothing much to say. Please come here with your comfort. Cheers! read more

Zizzi - Italian Near Me - London, LND

I wasn't crazy about the food here. I thought it was lacking in flavour. I was a little disappointed because my sister has told me about how delicious the one in Canary Wharf is. Nice atmosphere, bright and airy. Great location in Westfield shopping Center. read more

Zizzi - Italian Near Me - London, LND

I've eaten at a Zizzi before and had an enjoyable experience which is why I suggested it tonight. I think I made a mistake. There is a big capacity for seating here and, I would estimate, it went from about half to 3/4 full during our time there. We were seated promptly. I swapped my very uncomfortable seat for a comfy one. Not sure why there would be such a choice? We opted for the 3 course set menu option at £15.95 as that seems like a good deal and our order was taken. Quite specific about 'no mushrooms on the pizza' too. About 15 minutes later our starters arrived. Very nice and tasty. Not amazing but perfectly adequate. Flash forward 40 minutes... The girls at the next table are well into their main having arrived 10 minutes after us. I decided to find our waiter to get an update. He says he will find out what has happened... Did I mention the open kitchen? No! Oh, well we heard the whole conversation and viewed the dramatic gestures that went along. Seems our order has gone walkies! The waiter then returned to say our order would be with us shortly. Our mains arrive... Guess what is on the Pizza!? (I actually predicted this before it arrived) so we send it back. The waitress goes off to check with our waiter if this had been requested before returning to the kitchen to request a replacement. My salad is a little lack lustre and light on the chicken part. I was disappointed. Thankfully though it was cold as it was another 10 minutes before the replacement pizza arrived. We had desert and a lukewarm coffee. The lemon meringue was lovely but even that couldn't salvage my mood from the spiralling disappoint I felt. There were no apologies and no offers of recompense. We left a £1 tip as this somehow made a better point than leaving nothing! So disappointed... Thank God I had decent company! read more

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New pizza place at Westfield and although I am not a big fan of Westfield I have to day the food was great. We had some gluten free pasta very tasty and my grandaughter had the kids meal and she loved it. I will come back! read more

We went here to celebrate a birthday and the food was great but the service was terrible. Everything took extremely long from the drinks to the check. In addition to having to wait, the waitress forgot our special requests for add ons to our meals. The birthday dessert took so long the ice cream melted. We voiced our concerns to three separate servers and the manager and still it didn't improve. We were there for over 2.5 hours! To make matters worse, when we told the manager he ignored us and started talking about his personal life: cats and dogs et cetera. The servers switched out in the middle of our meal and never addressed the change nor did they ever introduce themselves, neither of them. We didn't receive an apology, a discount or even improvement in service. Couldn't help but notice other tables waiting as well. None of us plan to eat there again. First restaurant I visited in London and that was my experience. read more