Jill has been absolutely wonderful in helping us close an account which might have been hacked,…read moreopening a new account, and transferred funds from the old account to the new one. By way, the tellers are always knowledgeable and skillful. Great service

Everyone at this U.S. Bank Branch is so friendly and professional. The lines are always quick and…read moreyou can usually get in and out within minutes. At the moment it's drive through only but I appreciate the safety measures they take. When I visit this location the employees always remember me and make me feel so welcomed. The lobby is always clean and before they closed the lobby they always had sanitizer for the customers. It shows them genuinely care about the customers and the community. I'm thankful to have such a great U.S. Bank in the neighborhood. I would definitely recommend this location. Thank you!

This branch of MACU is amazing! I've never been so amazed with a business's customer service…read more Getting an auto loan can be confusing and stressful, especially your first one. But Danny and Brandy were amazing in assisting me. They explained everything to me so simply and clearly that it didn't feel stressful at all! They did everything they possibly could to make sure I was getting what I wanted and needed. I tell everyone to come to this branch now

Do not use this ATM or credit union!!! I wanted $20 bills for a tip and their ATM does not let you…read moreselect what bills you get. So it gave me $100 and when I went inside to see if they could exchange they wouldn't let me because I am not a customer. There should be a warning on what type of currency you will receive - I would have gone somewhere else if I had known. Now I have to find a place that will let me change a $100. Will not use this location again. Do not recommend.

My grandmother and mother opened an account for me with this credit union when I was a boy. I've…read morebeen with them for years! Had a car loan with them a few years back and had a very positive experience! I like their new location in Cottonwood Heights. Beautiful building and the tellers were so helpful and friendly! I needed money wired from my account to complete a purchase of a condominium. I thought it would take a few days to wire the money. But to my surprise, it was received the next day and the title company was able to complete the transaction and close the loan that day! They completely understood my situation and did everything they could to help me with it! They bent over backwards - knowing that I could save some money if I closed early and they made it happen! I was very pleased! I love this credit union and would highly recommend it!

From the owner: Do you want a better way to bank? Visit Utah First Credit Union in Cottonwood Heights. We've been…read moreserving and supporting your community for more than 80 years. Partner with our bankers or loan officers to manage your money, start a line of credit or supplement your savings. We'll help you get what you need at an affordable rate. This is how we are Practicing the Art of 'Yes'.

The bank lobby isn't open due to the covid-19 pandemic…read more Drive through was busy with most lanes full. Only one lane had the ATM Machine which we had to wait for. Pretty uneventful due to using the ATM. No problems getting the amount I requested. I always count my money in front of the camera before leaving incase there is a discrepancy, so far there hasn't been. Except for the time I didn't grab my money in time, and the machine started to pull my money back. Luckily I was able to grab it, and pull really, really hard to keep it from being gobbled up. But this incident isn't because of Zions Bank.

I had a scamer break into my computer and get my card information. They removed $500.00 from my…read moreaccount in Virginia. I live in Idaho? I filed a claim, and it was denied? They say that I gave my pin to the scamers. My wife doesn't have my pin. I never gave the pin to someone I don't know. I filed the claim again, restating that, know one was given my pin, and the money was stolen from my account. According to their lawyer's and fraud investortagaters , I must have not remembered giving my pin to a stranger. The claim was denied again. I have run millions of dollars and paid thousands in interest over years in Zion bank. I guess my business is moving to another bank. I'm hoping the new bank has a Minuscule amount of common sense it's Obvious that Zions bank has none.

i've been with Wells Fargo for 35 years and they used to have good service now there is no service…read more The tellers are friendly, but thay wants to charge you for everything even if you have a large sum of money in there they offer no interest and then they wanted to charge me $10 for a money order. I'm over them no more loyalty to them.

Kind of a weird location to park/get to, but the employees were so nice both times I went!read more

We have been waiting for more than 30' then a teller was coming up to us and confirm that we need…read moreto open account. I said yes we needed to open account. Then she just turned away and called the person came in after us. We are on the first one on waiting list but she didn't grab us. No reason, nothing explains. It wasn't cool at all.

This credit union is as bad as Wells Fargo. They should be investigated and have to pay back bank…read morefees on held transactions. Not even one star but it made me. Do not bank here.

Credit, where credit is due. 3rd attempt…read more Visited this Wells Fargo Branch on 6/14/2021 @ 3:35 PM and was expecting another let down pertaining to an estate account issue. But we were totally shocked. We were able to speak with a manager (Gregory) and business agent (Denise) to explain our situation. They really cared. There is hope in this world. To start with the teller (Vincent) on duty immediately asked us if he could help us. We explained we needed to speak with a bank representative and that we had a 4:00 PM appointment. He was very kind to bring us a couple of chairs to sit on while he announced our presence. This was impressive. He was the first teller that actually made us feel welcome. Yes, we are seniors so the chairs really made us feel welcome. Very nice young man as he assured us that he would let his team know that we had arrived early for our appointment. Thank you! Then the manager came to ask us how he could be of assistance. So we proceeded to explain and he assured us that they would help us get this issue resolved. Yes a real super nice bank manager that actually cared. Unbelievable! Now to top it all off he directed us to the nicest business agent we have ever had the pleasure of dealing with. She was so professional and soft spoken. She listened to our issue and said she would do everything in her power to get this resolved today. Wow, she was great. She took the time to listen to our concerns. And she did. Yes, it did take some time but we were just ecstatic that she was able to. This young lady was excellent. The other branches should take note. We had actually had given up with Wells Fargo until yesterday. The larger branches need to be trained by this branch on how to treat a customer. If Wells Fargo would acknowledge excellent people like this maybe they could replenish their customer base that they have lost the last few years. Yup, me being one of them. My thanks to the staff at your Harmon's Taylorsville branch, small but big on service. It's worth traveling the extra few miles to get service like this. Thank you, thank you, and thank you!

This location has to be one of the worst! The wait time are unacceptable and the customer service…read morewas just as bad. I have been there a couple times and thought maybe it was the exception, but apparently this horrible service is common place. I don't live in Ut. but have been visiting family. I will never go to this location again and if I experience what I experienced the other day, I will be moving my money to another bank. Extremely disappointed! Especially since I have been with Wells for many years. They WILL NOT be getting word of mouth referrals from me.

Halle Hancock helped get a new auto and umbrella policy. She was thorough and quick in getting…read moreanswers to my questions and ensuring I had the proper level of insurance. I highly recommend working with her! Steve B

Arden was extremely helpful and friendly in assisting me with my claim. I appreciated her prompt…read moreresponse.

I am a little frustrated here... I am a WFB customer in NV and I tried to give this WFB at 70 E…read more3300 S Salt Lake City UT 84115 a little "heads up", but my effort was unsuccessful because when I called this branch and told their customer service what the issue was, I was told, "please hold momentarily, and then placed on hold (with music) for 25 minutes before I finally gave up and then disconnected, there was no "call back". On Independence Day, a bank holiday, I received a telephone call from this bank's phone number. The caller identified himself as "J.C. Murphy" from "WFB Fraud Investigation" and he inquired as to whether or not I had just recently made charges to my WFB credit card for air travel in Malaysia and for 30 $100 Amazon gift cards. I became suspicious about this call and told the caller, and then also his "supervisor", that I was going to disconnect and then call WFB at the assistance number printed on my WFB debit and credit cards to independently confirm this information. I then did exactly that and I learned from a "real" WFB fraud investigator that there were no pending charges against my WFB debit or credit cards, and that WFB was essentially universally shut down for the Independence Day holliday, and that the caller-ID information that appeared on the call that I received had probably been "spoofed" to make it appear that it was coming from a "main" WFB number. Actually, the "spoofed" WFB number that I received came from the area code 801 number for this South Salt Lake City Wells Fargo branch, which "resembles" the 800 toll-free numbers used by corporate WFB offices. And the purpose of my attempted call today to this SLC, UT Branch was to inform someone interested and responsible at this branch that their phone number had apparently been "spoofed" and used for this purpose, but I totally failed in that effort, because the employee that I connected with at this WFB branch unfortunately, apparently "just didn't give a damn". I am a very minor Wells Fargo shareholder and perhaps I care more about Wells Fargo's successes and failures than some of Wells Fargo's employees do?

Line can run a bit slow if you go during lunch hours or right after work but overall great service,…read moreanyone giving a bad review probably just goes at the wrong times. Their staff is cool about questions and remains enthusiastic and I'm satisfied every time I walk out so I fw it. 8.7 / 10