We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

Aptive does amazing work. I've never worked with a company that is sooo responsive and thorough…read more Most of all, the bugs are gone. The employees are ver kind and professional. Highly recommend.

Very polite and professional, the only issue I have is the time of day they come....730pm is to lateread more

We had a wonderful experience with Grand Rapids Pest Control. They were able to get out to our…read morehouse and fix the problem in a little over 24 hours. Our technician was very kind and knowledgeable!

We had an issue with mice in the house that we could not fix for ourselves. Not only was Grand…read moreRapids Pest Control quick to respond, but the price to take care of the issue was great. Our technician was very friendly and spent time explaining his process and how it would all work. I highly recommend them.

I called Orkin because we have mice in the ceiling. The technician was an hour late. Once she…read morearrived, she said she wasn't prepared with the correct equipment to help me. She advised me that I would have to schedule a new appointment with their ancillary team. I was not happy. The manager said she wasn't able to help today or this weekend. She did not make any effort to get someone to my house. The manager said she would cancel my account and not charge me since they provided no service. Very bad customer service!

Very poor service mosquito control service. The technician ran through my yard, doing very…read moreinadequate spray coverage for mosquitoes. It was a hassle trying to get them to come back and do a decent job. They haven't been back in over six weeks even though I have a monthly contract. Dont use these people.

Had a pesky problem, I called two other places, one that I had some previous conversation with…read morebecause I met him on a job site , but he never called back! The other one took over a day to call back. I actually got the technicians number from a friend and contacted him directly, not sure that was the way to go, but Wendall was fantastic. He went above And beyond and handled everything quickly! If the company is as good as him they deserve 5 stars. I always say a company is only as god as the employee's. I hope I don't need them again but I will call Wendall if I do.

From the owner: Ants,termites, bedbugs, new construction termite treating . Wood destroying inspection reports …read more Spiders, roaches, box elder, mice, rats, most other insects.