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Norridge, IL

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Zevar Jewelers

3.0 (8 reviews)
Open • 10:00 am - 9:00 pm

Services - Zevar Jewelers

Jewelry cleaning

Jewelry redesign

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Rogers & Hollands Jewelers

Rogers & Hollands Jewelers

(41 reviews)

$$$

I recently proposed & the ring I bought (From Macy's) was the wrong so I went to R&H to get it…read moresized. Brandon was the first associate to greet me & was very helpful in helping us get a good deal on the ring re-sizing. We actually had gone to every jewelry store in the mall & even though some were cheaper we decided we wanted to just work with Brandon. He was nice enough to call a few days later to inform us that there was a slight possibility that the jeweler could have an issue with sizing that could end up causing curvature in the ring. I'm sure at some stores because it's a slim chance they may just do it anyway to make the sale, however Brandon took the time to let us know. Due to this issue with the ring we decided to just return it to Macy's. Brandon was so friendly & helpful that we wanted to get our replacement ring from him instead of Macy's. When we returned we looked at a few rings but could not decide on anything just yet & wanted to shop around. Brandon did not pressure us in the least bit & explained that he knows how important it is to shop & compare to ensure we find the perfect fit. We went all over the city to various malls & Jewelers to weigh our options. After a long day we were ready to just be done so we went to an R&H store in another mall. They ended up showing us the perfect ring, but they were extremely pushy & almost trying to force us to make a decision. After that we decided that we would get that ring....but at Brandon's store at The Hip. If anyone deserved the sale it was him. So even though The Hip is very out of the way for us we ended up calling Brandon with the SKU Number for the ring & he immediately located it & was able to put it on hold. When we went back he got us taken care of instantly. Overall he made a very stressful, but important task as easy & enjoyable as possible. We now will have always have a wonderful memory surrounding purchasing the engagement ring to last a life time. We even invited him to the wedding. Prior to this ring I'd never bought fine jewelry before but I may start just so Brandon can get the sales! As someone who has worked in customer service for over a decade in management, his skills with customers are outstanding & I hope he is sufficiently appreciated & rewarded for what he does! Thanks Brandon! :-)

If i could give them 0 i would. First i was pressured by Sergio to get the rings i even went back…read moreto try and return them but was told i missed the deadline and Sergio no longer worked at the woodflied location i later lost my job and was unable to make the payments. They are now taking me to court for $2500 for a rinf that was appressed for $150 when i went to get it checked this company really has nothing better to do when i asked to be put on payments, they said it was to late they were taking me to court. I WILL NEVER SHOP AT THIS LOCATION OR ANY OF YOUR LOCATIONS, TRASH JEWLERY STORE.

Adam's Jewelry Center

Adam's Jewelry Center

(5 reviews)

Dunning

I have this pinky ring my parents gave me that I live in. After I got engaged, I felt that the two…read morerings side by side were too much together. I could never stop wearing my pinky ring, so I decided I would wear it on my other finger, but alas the pinky on my other hand is bigger, and my ring wouldn't fit. I decided to get it resized, and started looking for a jeweler nearby my home that I could support, but also that would be convenient for me. I stopped by Adam's Jewelry Center, and as I was let in the shop, I was very impressed to see that the place was very clean, and filled with beautiful items. The staff was very friendly, and well dressed. They had my ring resized for me within 2 days, and it was extremely affordable. I felt very good about my experience, and I am so happy to finally be wearing my special pinky ring once again! Thank you Adam's Jewelry!

I took my jewelry & watches in for a simple repair & got a call the next day saying it was ready…read morefor pickup. Over the phone, I asked the woman helping me three separate times how much the repair would cost for everything. She gave me a clear price, which I confirmed again before heading to the store. When I arrived to pick it up, they suddenly tried to charge me double what I was quoted. No explanation, no apology--just a "that's the price" attitude. This kind of bait-&-switch pricing is unacceptable & completely unprofessional. I felt misled & disrespected. The repairs turned out great, I just don't appreciate the false pricing. I won't be coming back. Extremely expensive. Be very careful & make sure you get any price quotes in writing.

Arezzo Jewelers - Who wouldn't show this rock off?!?

Arezzo Jewelers

(30 reviews)

$$$

Very helpful Service. I went in to ask a question about…read morerings I had made else where. The owner instantly came out and helped me answering all my questions & concerns I highly recommend Arezzo Jewelers not only for beautiful jewelry; but also for their Great Customer Service. DLRJ

Disappointed in the quality of the ring setting we got from here. Noticed an issue of unpolished,…read morescratchy prongs underneath the diamond and on the sides of the prongs. We immediately went back and were assured it would be fixed. They told us it would take a few days because they needed to remove the diamond to get in and polish the metal. Seemed odd since we came in with our own stone to be reset and the new setting from here was supposed to be custom made prior to setting our stone, but we let that go despite the confusion on our part. The next day we were told the ring was ready to be picked up and my partner collected it. When he gave it to me, I again noticed the ring was not up to par and the scratches were still visible. I called them to ask why they didn't remove the diamond and polish the prongs, and was met with lies and hostility. Vince told me they "didn't have to do that" and was very disrespectful on the phone telling me I need to "know my place." He seemed disproportionally upset and irate; perhaps he was having an off day. Ultimately, my partner and I decided against dealing with them any further due to their unprofessionalism and will be purchasing elsewhere. (We noticed additional issues including the diamond not being set properly, and I can't imagine Vince dealing with any more criticism!) TLDR- Stay away if you have a high attention to detail and expect great customer service, because they sure don't have those qualities here! Such a shame.

Zevar Jewelers - jewelry - Updated October 2026

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