Dr. Jacobs and his office staff are wonderful. I am so happy with the results and the care I…read morereceived. They are great working with your schedule to get you in. I would highly recommend Dr. Jacobs.

Loved the office!! My daughter is excited too get started on her treatment plan!! Great location…read moreand very kid friendly!

The office experiences was amazing the staff are the best the care was excellent they took great…read morecare of my grandson isaiah I recommend this business very very highly

I've had braces since 1/4/17, the office staff is always nice and helpful, Dr. Ison is very nice…read moreand friendly. My teeth are looking so good and I'm so happy with my results so far. Ive never wanted to smile before braces and now I cant stop. The only thing I would suggest is I have a Really hard time getting appointments for when they would work for my schedule.

LOVE, love, love Dr. Hickman. Had braces for a year and a half. Every time I came in for an office…read morevisit I felt welcome. Dr. Hickman has a great personality, and I enjoyed every visit I came in for. They take care of you here, and are by far the best orthodontists around.

From the owner: Hickman Orthodontics, led by Dr. Eric Hickman and Dr. Sarah Hickman, is your trusted family…read moreorthodontist serving the Liberty Township and Maineville, OH, communities. We specialize in creating beautiful, healthy smiles for children, teens, and adults using the latest treatments, including traditional braces and advanced Invisalign clear aligners. As a leading West Chester Orthodontist, we pride ourselves on providing comfortable, personalized care in a modern environment at both of our convenient locations. If you're looking for expert Invisalign or braces care, schedule your free consultation with us today.

I struggled with whether or not to leave this review, but ultimately decided to because I believe…read morepatients deserve kindness, honesty, and clear communication. My first concern was my very first appointment. I specifically called to schedule a cleaning and exam and was told that would not be a problem. I was under the impression I would be receiving both that day and was disappointed when I only received an exam. I was later told that my cleaning would be done after all of my dental work had been completed. My appointment was scheduled close to lunchtime, so perhaps the hygienist was simply running behind. I really do not know. If that was the case, a simple explanation and an offer to reschedule my cleaning would have been more than enough. In my experience, most dental offices clean the patient first and then complete any necessary treatment unless the patient is in pain, requires immediate care, or declines a cleaning. Although I was disappointed, I was still willing to move forward with the recommended treatment. During my exam, I was told I needed several fillings and a root canal with a crown on my lower back molar. I was willing to move forward with that treatment. I was also told that a small chip on my front tooth was not worth fixing, despite it being a cosmetic concern of mine. Two weeks later, I returned for what would have been my very first root canal. I was visibly experiencing a great deal of dental anxiety and never even took my coat off. Looking back, I did not communicate that anxiety very well, and I am sure some of it came across as confusion and hesitation. I was asking questions when I was met with impatience and asked, "Are we going to do this today or not?" She stepped out briefly and returned less than a minute later to tell me that I was dismissed and free to leave. I was shocked and completely caught off guard. I did not argue, yell, curse, or become aggressive. I simply removed the patient bib and walked out. I have never been dismissed from any office in my life. After being dismissed, I walked back into the office because I genuinely wanted to understand what had gone wrong. I politely asked for an explanation and was simply told that I was free to find another provider. What continues to surprise me is that I never spoke to the dentist that day. He never came into the room. Had he simply taken a few moments to speak with me directly, it may have changed the entire outcome. Instead, I received a dismissal letter in the mail three days later that had been mailed the very same day. Ironically, what felt so upsetting at the time ultimately worked out in my favor. Since then, I sought a second opinion. I have had my cleaning completed, all of my dental work done, my front tooth repaired, and I did not need the root canal I was originally told I needed. The second office also diagnosed two additional cavities that were missed. Six weeks later, I am doing very well. In hindsight, being dismissed was one of the greatest blessings in disguise. Everything ultimately worked out for my good, and for that I am grateful. Sometimes asking lots of questions is not defiance. Sometimes it is simply fear. Patients deserve compassion in those moments. Ironically, this office did me a favor by dismissing me, so I suppose the only thing left to say is thank you.

there so nice and sweet help me and my mom i am happy that could help me with my teethread more

Drs. Cassinelli and Shanker did a wonderful job correcting my son's smile! They were extremely…read morefriendly yet professional, and were always prompt! A hard-to-find combination in the medical profession these days... The staff was consistently accommodating and happy, too. In a world where most seem to just do what they can to get by and just get thru the workday, the doctors and staff all genuinely appear to like what they are doing and actually care about the patient. I wholeheartedly recommend them!

I grew up going to Dr. Cryder, like seemingly everyone else in town. He did my retainer, braces,…read moreand installed permanent bars on my upper and lower teeth. My teeth look great, but unfortunately years later I've discovered my braces were recommended/installed too early. My molars hadn't come in yet, and now are on a completely different plane than the rest of my teeth. Not that this is entirely their fault, but I can't help but wonder if they talked my parents into 4+ years of braces a bit too early. My brother had similar services from Dr. Cryder and was recently informed (again by another dentist) that his lower bar was installed UPSIDE DOWN. And has been for years and years. Like I said, we both have good teeth, but I would be a bit more careful than we were and not go in taking their word as the "right" thing for our mouths. :)