I struggled with whether or not to leave this review, but ultimately decided to because I believe patients deserve kindness, honesty, and clear communication. My first concern was my very first appointment. I specifically called to schedule a cleaning and exam and was told that would not be a problem. I was under the impression I would be receiving both that day and was disappointed when I only received an exam. I was later told that my cleaning would be done after all of my dental work had been completed. My appointment was scheduled close to lunchtime, so perhaps the hygienist was simply running behind. I really do not know. If that was the case, a simple explanation and an offer to reschedule my cleaning would have been more than enough. In my experience, most dental offices clean the patient first and then complete any necessary treatment unless the patient is in pain, requires immediate care, or declines a cleaning. Although I was disappointed, I was still willing to move forward with the recommended treatment. During my exam, I was told I needed several fillings and a root canal with a crown on my lower back molar. I was willing to move forward with that treatment. I was also told that a small chip on my front tooth was not worth fixing, despite it being a cosmetic concern of mine. Two weeks later, I returned for what would have been my very first root canal. I was visibly experiencing a great deal of dental anxiety and never even took my coat off. Looking back, I did not communicate that anxiety very well, and I am sure some of it came across as confusion and hesitation. I was asking questions when I was met with impatience and asked, "Are we going to do this today or not?" She stepped out briefly and returned less than a minute later to tell me that I was dismissed and free to leave. I was shocked and completely caught off guard. I did not argue, yell, curse, or become aggressive. I simply removed the patient bib and walked out. I have never been dismissed from any office in my life. After being dismissed, I walked back into the office because I genuinely wanted to understand what had gone wrong. I politely asked for an explanation and was simply told that I was free to find another provider. What continues to surprise me is that I never spoke to the dentist that day. He never came into the room. Had he simply taken a few moments to speak with me directly, it may have changed the entire outcome. Instead, I received a dismissal letter in the mail three days later that had been mailed the very same day. Ironically, what felt so upsetting at the time ultimately worked out in my favor. Since then, I sought a second opinion. I have had my cleaning completed, all of my dental work done, my front tooth repaired, and I did not need the root canal I was originally told I needed. The second office also diagnosed two additional cavities that were missed. Six weeks later, I am doing very well. In hindsight, being dismissed was one of the greatest blessings in disguise. Everything ultimately worked out for my good, and for that I am grateful. Sometimes asking lots of questions is not defiance. Sometimes it is simply fear. Patients deserve compassion in those moments. Ironically, this office did me a favor by dismissing me, so I suppose the only thing left to say is thank you. read more

there so nice and sweet help me and my mom i am happy that could help me with my teeth

Don't go here! Staff is great but dentist didn't have right meds for pulling teeth. Now have lock jaw from infection!!!

THREE COMPLAINTS!!! Don't be scammed by Riverside Dentistry, place doesn't even deserve one star!!! They tried to push services on me that were NOT needed! Customer BEWARE!!! I got a second opinion and of course extra dental work was NOT needed! I signed waiver DECLINING extra services but I find out afterwards that Riverside Dentistry pushed paperwork through my insurance anyway for pre-approval!!! What scammers!!! What's worse, if I ever need those extra services, I would have to call them to REMOVE their pre-approval!!! Ha! Don't go to Riverside Dentistry or you will get scammed. 2. Riverside Dentistry closed early on day before Thanksgiving BUT NEVER TOLD US!!! We show up for my son's semi-annual appointment and find doors locked and note on door! But no one called us to inform us! How RUDE! Terrible business to have such lack of respect for patients and their time. 3. Then, after rescheduling son's semi-annual appointment when Riverside Dentistry closed doors early before Thanksgiving (without calling us to let us know!!!), we show up for next appointment today before Christmas only to find doors locked WITH NO NOTE ON THE DOOR! Terrible business practice to just close up shop early and not notify your customers! We're taking our business elsewhere to a reputable company who values my time and respects their commitments. read more

They always take really good care of me and accept my insurance!

I made my first visit today for a complicated root canal. The procedure was successfully done. The office staff was courteous as was the doctor. read more

I received my dentures through Riverside Dental. My experience there was a vast improvement over what had happened with my first dentist, which had occurred earlier in 2018. Dr. Schlank was the dentist who provided my care. He was very experienced, personable and accommodating. I even broke my lowers 15 minutes after I received them but Dr. Schlank was understanding about my unfortunate accident and had the lowers repaired. They looked as good as new. I am now in the process of trying to adjust to my new dentures but with the help of Dr. Schlank and the fine people at Riverside Dental Clinic I am confident I will get through this just fine. My uppers have been relatively easy since the beginning. I would advise anyone who needs dentures to consider getting them at Riverside Dental. read more