Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

I did not make the appointment here, but the lady who answered the phone was extremely nice. She…read moreknew a lot about alignments in general and the price was 129.99, I went with another business because of lifetime alignments and knowing I had to replace another suspension component very soon. This seems like a top shop for dealing with lowered cars.

got my Vanagon's alignment straight in no time at all. I installed some billet UCA and no one else…read morein town would touch it. true professionals in their craft.

friendly but lacks follow up with staus of vehicles. I think they are good mechanically.read more

Needed to get my car inspected. I got there early and they inspected it while I waited. I got a…read morepassing inspection and paid $20. A bargain in my view, where some other places give you a "free" inspection but then discover some expensive repair (like new wiper blades that cost $50). My wait was under an hour. In a nutshell this place is humble and honest.

Solid service by the folks over there at R G auto repair. New to the area so always scared about…read morebeing screwed over by a mechanic I don't know. After finding out the hard way a few times, These folks came recommended and I can see why. Great, timely service and went out of their way to help me out. Raymond, Mel, and the front desk lady I believe her name is Alyssa they were all fantastic. Great value and won't rake you over the coals. 10/10 Highly recommend

I found this place through word of mouth that can highly recommended for their honesty and quality…read more I can't say enough about how wonderful the staff are and the quality of service I received. I spoke with the owner who is very involved, and he stayed after hours for me. They were able to accommodate my situation and fit me in when they had no room for weeks! I was informed of any and all issues before I was charged a dime and wasn't charged without my say so. This is small business that deserves an award for their greatness. They went above and beyond on my car and waved a number of added fees that they could have easily charged me for. Their hourly charge is more than fair and the cost of their parts are just as reasonable. You wont find a better deal or price than here. If you're looking for a mechanic, this is the place to be! I encourage anyone and everyone to go here for all their auto needs.

I had a nail stuck in my tire. So I called to see if I could walk-in for a tire plug and Ms Vicki…read morewas very nice and told me to come in. There's always a lot of cars here, so I'm assuming they stay busy. The plug cost $27. I sat in the waiting area while it was being fixed. It was about a 30 min wait, which wasn't bad. I was in and out on my way. I'm not sure how they are with fixing things under the hood so I can't say much on that. The whole process was easy. I did notice after I left my car was making a strange noise it wasn't making before. I didn't assume they had anything to do with it, because there was no reason for them to be under my hood. So maybe it was just a coincidence. But this started the same day, like something sounded loose. Other than that my experience was good.

From the owner: At Kempsville Auto Care Center in Virginia Beach, VA, our team is committed to providing the best,…read moremost pleasant automotive repair experience possible. We only employ the best, most qualified ASE Certified Technicians, and we proudly bare the NAPA name.

Best shop in Virginia Beach, hands down!!!! They were…read moreextremely knowledgeable and professional and the work was done in a very timely manner and at a very affordable price. Also, being able to drop my truck after hours was a huge plus. I am sure to come back for whatever work I need done and recommend to friends and family!!!!

The good folks at McKenzie's Auto and Truck Repair really go above and beyond for their customers -…read moreALL THE TIME. If you're having auto trouble and need HELP then GO ahead and GIVE them a CALL. If you're stuck/stranded they can HELP! They'll have a tow come get you. These guys really are the best and the real deal is that they're trustworthy and always giving you the best advice (even if it isn't what you want to hear - it's the truth and they're just being honest). A++++ folks from the nice front desk lady to the mechanic who high-fived me on my way out the door yesterday. They recently took care of my 2014 Ram 1500 and installed a lift kit, I got all new wheels & tires, new brakes on all 4 corners, an alignment done, got my inspection done, and my oil change all in 1 trip. DID I SAY THEY WERE THE BEST!? THEY ARE THE BEST! :)

Dropped off car at 8:30am. Firestone staff called at 9:52am advising wiper blades to pass…read moreinspection. I got wiper blades and called back at 11:15 am and asked when to return: "closer to 5 pm (per the earlier agreement) or now?" Per their advisement I returned by 11:30am. The inspector knew we returned and knew we put new wiper blades on. I went inside to pay and was told the inspector "Just went to lunch" and it would be "an hour wait." This was unexpected and uncalled for. They knew we were so close to finishing such a very short quick task. I called back on the way home only for it to get worse. Firestone staff advised to return sooner than later. I complied with Firestone staff's preference. The manager actually said out loud to me: "Ma'am, the world doesn't revolve around you," and pointed out that "Mr. Firestone is dead, " which was cruel and unnecessary. This is how they treat loyal customers of many years. Sad because that newer manager girl had been so nice in the past.

Their service is freaking terrible. I used to come here religiously but it's just been getting…read moreworse and worse. Dropped car off had an APPOINTMENT at 11. I had to call at 2 just to be told it still hasn't been worked on, I get stuff takes time but atleast call the customer to let them know. Now it's 5 and I called again and got attitude cause I was asking about my car. Wtf?! Yall suck

My experience was a great one. When I started to feel a little overwhelmed, my salesperson Joshua…read morewas very patient and supportive. The atmosphere was welcoming, and the finance team, service department, and other sales staff were all friendly. Overall, it was a great experience from start to finish. -Latonya Barnes

Francisco was informative and good at getting us set up thank you for all hall Mazda :)read more