Any business owner should be proud of their employees for trying to better themselves. Each time I have gone into the business to see the person that I have done business with for the last two years, the owner is never present.
When you place blame on other people within your business for not making it successful that is on your shoulders I have been seeing the same nail tech for over two years (her fresh from graduation) and in those two years I have seen the management on site a handful of times. If you're not present, your business, doesn't matter.
I suggest you find a salon that cares more about their customers than their leisurely time. read more