Today I decided to go and pamper myself. I wanted a location that was welcoming, warm and also to put attention to what I needed and what I was desiring to accomplish. I was hesitant, but I've been here before and I think since new owners took over, things have been better. I also do not like hitting feeds and for somebody to tell me a different price at the end of the Service. I got Logan as my technician for my pedicure, and my full set. I am satisfied and overwhelmed how beautiful my pedicure and my nails look. I will recommend Logan 100%. He's welcoming an attitude. It's amazing. read more

Zen Nail Lounge - Nail Salons Near Me - Twin Falls, Idaho

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I am incredibly disappointed with my experience here. I chose this salon based on the beautiful work showcased on their social media page, only to discover that they are watermarking and reposting stolen photos from Pinterest to pass them off as their own work. Slapping a "Zen Nail Lounge" logo onto another artist's work to mislead customers about your skill level is blatant false advertising. Because of those photos, I expected a high level of quality, but the set I actually received looks incredibly sloppy and unprofessional. Worse than the poor nail job, however, were the hygiene standards. I watched the technician reuse single-use items like nail buffers and files that had clearly been used on previous clients. Reusing disposable tools is a major health code violation and completely unsanitary. Between the deceptive photos and the lack of basic cleanliness, I will not be returning. If you are looking for honest advertising and a clean, sanitary environment, look elsewhere. They also cut cuticles when that is against the law in Idaho. You're allowed to push them back, not cut them. read more

paid $65 for a set of nails that I am going to have to get redone. 3 different individuals worked on my nails even after I had made an appointment. Nails are flat with no natural curve. I will never return nor do I recommend this place. read more

Do not go here. Pay 75 bucks for them to do virtually nothing. Still had dead skin on my feet after going TWICE.

I will not go back. Very expensive and the nail tech didn't understand English. I wanted a basic pedicure with gel. I didn't realize the session was so short. I had to ask to have my toenails trimmed more because he hardly trimmed them. Then he didn't understand what I was saying. I noticed the nail polish job was very sloppy too. $40 later and they expected a tip? No way, learn to talk to your customers. read more

I told him I wanted very short duckie nails French tip... the website says 65 for full set . I get to check out and he says 100 I said how????? He said 20 extra French tip and 20 for duckies???? I said wow okay and proceeded to pay but will never return!!!! Make sure to ask the price before getting your nails done they will over charge you !!! read more

Zen Nail Lounge - Nail Salons Near Me - Twin Falls, Idaho

Came in for an acrylic fill. Was expecting to pay closer to the advertised $50 and my total came to $70. They did not even trim my cuticles. I left with acrylic overflowing my nails onto my skin. They also used an airbrush for an "ombré" that doesn't even look ombré. After using airbrush, they didn't even clean the over spray. Not impressed. read more

I wear my nails very short- which isn't easy for the person doing my mani/pedi. I travel a ton for work and have gotten my nails done all over the world- including locations like Paris, France. Zen nail definitely impressed me. We will be back!! read more

Skill set of the nail techs is minimal. Traumatic experience! I will never go back. My hands and nail beds were very tender, and my pedicure was painful, and my cuticles were bleeding. read more

I made an appointment for my MIL, daughter, and myself to celebrate my daughter's birthday. The technicians all cut corners every chance they got and did not provide the full service. They didn't do any callus removal or paraffin wax when I got the zen signature package. Madison was the tech for my daughter and was incredibly rude and refused to paint her fingernails because in her " professional" opinion it was "a waste". She then charged us full price for my daughter's mini mani/pedi even though she literally only painted her toes. No little foot massage, nail cutting, or buffing. When the other two technicians finished with our pedicures, they just got their coats on and left without saying a word while we were just sitting in the chairs waiting for our nails to dry. I would never recommend this place. read more

This place was great at first but all of the best people have left. The last time I came here (not that long ago), my acrylic started falling apart on multiple nails within a little over a week. I decided to take my business elsewhere. That's a hard decision since there really aren't that many good places in town. Perhaps when they get more staff etc, I'll try again. I wanted to love this place forever and keep coming here but I just can't with the way things are. Helen still does an amazing pedicure, she is still here. read more

Zen Nail Lounge - Suzanne did my full set - Nail Salons Near Me - Twin Falls, Idaho

I have been looking for a good nail place and this was definitely it. Everything is clean and sanitary. Everyone was really nice definitely passed the vibe check. I got the Gel x nails and the spa pedicure. Ask for Tracey she is wonderful , I'll definitely be going back for all my pampering needs read more

Zen Nail Lounge - Nail Salons Near Me - Twin Falls, Idaho

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Been here 3-4 times. I've always had to wait at least 30-40 minutes even though I had an appointment. (Only waited 10-15 yesterday) Two times were great but nail techs no longer work there. This last time was the worst nails I've ever had anywhere. (Phuong) She was so fast she wasn't paying attention. I had to keep pointing out mistakes to fix. She put super glue under all my nails next to my skin - who does that? I've been digging out super glue all day, it made them globby. I've never paid 65.00 for a fill in my life - granted I came in with three nails off, but they are horrible. Globs of polish on my fingers. - wen I asked her to take the polish off my fingers she said it would come off when I washed my hands. IT DID NOT. Polish is not even along my cuticle - just looks like my 15 year old daughter did them. Extremely disappointed especially for the price. read more

I was not impressed with this salon. Paid $53 for dip (manicure not included), three nails are starting to chipping after two days and I am not hard on my nails (usually lasts me 3 weeks). My guess is that because they were rushing and did my dip and pedicure at the same time (awkward, uncomfortable and unnecessary), they were not able to take time to ensure dip/top coat was covering all nails. Also paid for the upgraded pedicure ($50) to have hot stones and towels, extended message, total time for my pedicure was less than 30 minutes and being distracted by having my nails/dip done at the same time I was not able to enjoy or relax. Polish is also see through and streaky on toes, which I didn't notice till I got home, maybe one or two light coat of polish. Not sure why this dual service is a practice they do but after spending over $100 (before tip) I do not feel it was worth my money, felt rushed out and will not return. Had dip and upgraded pedicure in less time than another lady that arrived the same time as me for a full set... I did not request or express urgency and salon was not too busy, I also had an appointment. Didn't even last from Tuesday appointment to Saturday for my gender reveal... read more

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Beautiful spa no doubt but very deceitful. I asked for the $50 pedicure which was just ok. When I went to check out they charged me $65. After the tip it was $75. Not being in a confrontational mood, I paid and left. I won't be back- crooks. read more

Sophia was fantastic. I didn't need an appointment. The place is clean and beautiful. People are nice and the technicians are really good. read more

Zen Nail Lounge - Dip manicure - Nail Salons Near Me - Twin Falls, Idaho

Ivy gave me the best service and is for the girlies who want long nails. She did the best nails i have gotten read more

Zen Nail Lounge - Nail Salons Near Me - Twin Falls, Idaho

This place is great. Top of the line equipment. Very clean. Great products. My daughter and I both had hour nails done. She had her acrylics filled and I had a dip manicure. We also each had a zen pedicure. My toes look and feel amazing. My nails are awesome. My daughter loves her nails. My daughter had a toe that was injured and Ally was able to work gently around it and even it looks great. My instructions were followed exactly and I'm picky! I'm also highly allergic and usually itch after a pedicure, however no reaction whatsoever to their products. Love this place. Will definitely return. read more

Zen Nail Lounge - Dip nails. - Nail Salons Near Me - Twin Falls, Idaho

A must do with Tony. I will definitely go again when I am in town. Very professional and knew what he was doing.

the nails are ok, chunky but ok. the vide was very off, and you could tell he didn't want to do my nails. read more

Zen Nail Lounge - Nail Salons Near Me - Twin Falls, Idaho

Don't leave reviews often but being new to the area and hearing how many people are moving here figured I should share my experience. Gave this place not one but three tries. The first time I requested the zen pedicure because I saw it comes with the paraffin wax which is my favorite part. By the time they were done I never saw the wax and paid full price for the pedicure. Ok my fault I should have spoken up. Second time I requested the same. Halfway through they tell me they don't have the paraffin wax so they'll charge me for the deluxe but then used gel nail polish even tho I didn't request it and had regular on previously. They were just wanting to close so didn't want to wait for them to dry even though someone else was still in the salon getting their nails done. Every time I've walked in, including this third time they take a few minutes to decide if they want to accept my business. Not very welcoming, more like you're a bother. After climbing into bed and my feet feeling like sand paper on the sheets.. I looked at my foot this morning and this is what I see. Don't mind the sock fuzz but my toe should not look or feel like this after a hundred dollar pedicure. Most expensive and worst pedicures I've ever received. read more

Zen Nail Lounge - Bottom of my foot after the "zen pedicure" - Nail Salons Near Me - Twin Falls, Idaho

I was skeptical getting my nails done here bc of my past experiences in town but let me tell you Tracy did an AMAZING job with my nails. I will say the only downside is I paid a pretty penny for them... I normally don't write reviews but the fact I found a good nail place in twin is big. read more

Phuong is absolutely the best! Always does a great job and I have problem feet, but she is the best !!! Also clean and modern new salon

Best nail salon in Twin! Very friendly staff, wide range of polish selection, brand new and CLEAN facilities. I booked online and they were waiting and ready for when I walked in. I'm sure it would be a great place for a group as well with lots of chairs. read more

The first time I went to the salon, I got a good pedicure. This time, it was the worst pedicure experience I have ever had. The tech, Hana, was unnecessarily rough to the point of making me bleed. I have never had that happen before, EVER. She didn't speak a word of English and in the beginning didn't get the correct polish....and it all went downhill from there. I will not ever go back. read more

As soon as I sat down the lady told me I needed a "brow wax". That was not a very good way to start out my manicure. She had very little patience with me and kept telling me my nails were "too short" and that they would not end up looking good because of how short they were. The polish was definitely not worth the $65 I payed either because they started to chip within a few days. I will not be going back to this place and do not recommend it to anyone. read more

I am so glad that people are starting to realize that this place is a rip off! I have tried to give it several chances but every time it is something. The nail technicians are very rude and when I go to pay it is twice the amount of what it says it is supposed to be. Having my nails done for many years I know what a good job looks like and I am willing to go somewhere else now to have an actual professional who knows what they are doing. Basically paying for the California Salon and not the service! read more

went in for a full set of acrylics for vacation. all of my nails held up extremely well after doing loads of activity. on top of that everyone was so nice and my inspo pic was a little bit extra you could say and she did absolutely amazing. i love my nails every single time i leave this salon and the durability is amazing. read more

loved the service they were very kind, but sadly really hurt my fingers when shaving down my nails. used the metal drill bit and i was cut all over my skin around my nails. read more

First time here, and so far very impressed. The location is easy to access, the lounge is new and modern. Also, a huge selection of colors! The nail Techs are super nice and skilled! Will definitely come back and recommend read more

I'm new to Twin Falls and finding all your dr's, hair, and nail people is quite the stressful situation! Luckily, I found Anderson at Zen Nail Lounge! He is a perfectionist, which I highly appreciate, as I am too! He takes his time to make sure my dip manicure is perfect. The salon is also very clean and staff is very friendly. Found my go to place and mail tech! read more

Went in with a friend to get pedicures for her wedding. She said she wanted the basic pedicure and they charged her more and they also burned her with one of the hot towels. My nails look decent on my feet, but they are still super rough. We went to have a nice relaxing time and came out extremely disappointed. read more