Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

Drs here saved my life here and after several rapid response ER Crisis Trauma Team saved my life. I…read moreowe my life to Great Drs and Nurses at Hillcrest Hospital. Everyone here really cares as I was not supposed to be here anymore and all the Caring People here gave me strength to fight four plus years. I feel safe here from minute I walk through ER doors. Drs Trauma Team picked me off floor one night I Coded Thank You for saving me. Drs don't know I drive to parking lot other times same heart racing and BP very high as I wait it out in parking lot for hours scared and confused finally Great Drs solved my mystery medical issue. Thank you for your kindness everyone in medical that is forever appreciated

Five years later I'm here again with a family member who has stroke symptoms. Busy place, but we…read moregot right in. Note: If your symptoms are not life threatening go to Urgent Care. Staff was quick to start procedures. I asked questions and got answers. Finally a room opened up. There, the nurse went over procedures and meds (I had a meds list with me.) I am very happy with Cleveland Clinic.

This is a great location. Easy to get to the staff is great all-around good hospital I would highly…read morerecommend it.

First time inside the Drusinky Sports complex. It is a beautiful building…read more I was there for a blood drive and a few areas were closed, but I was able to see the field house and the third floor which caters to men. I love that there was a pool table and a kitchen area with snacks. There were tvs also. Nice staff and they have valet parking. I found a spot right by the door so I didn't use that service. The nurses took great care of me. I would absolutely return and see what offerings they have for my family. The beverage station was closed. I would try a tasty drink when I return during business hours

Great quality of care! Wonderful staff and very knowledgeable. Always listen and care about your…read morewellbeing.

A Cleveland Clinic hospital is the worst place on earth to be admitted to. With my luck, I have…read moreended up at the Southpointe hospital. You spend countless hours on ER gurney while no one cares. The staff doesn't answer call lights; walks with long hair down and routinely wears masks under the chin, on and off without gloves. . Then you are finally moved to the floor where you're kept on a strict bedrest, save a few trips to the bedside commode. When that happens, alarm goes off and someone walks in the door asking what you are doing. I am like, go pee. What am I supposed to do if the nature calls? . I was on a strict bedrest for FOUR FULL DAYS for no good reason, and only by God's grace didn't develop contracted muscles or a bedridden pneumonia, as no one does range of motion exercises with you nor uses incentive spirometer. Dr Sorendran repeatedly ignored my right to refuse treatment, placed me under general anesthesia without my consent and refused to let me use hospital transport to go home. He has also refused my right to a chaperone or to change a provider. Apparently these rights exist on the paper only. Most likely Dr Sorendran would keep me there forever but finally with the help of some nurse aides bless their hearts, I was able to walk out of this Alcatraz and a friend gave me a ride home. . Never ever I am allowing this to happen again and don't recommend to anyone.

I visited University Hospital, Mayfield Heights location on Friday, 4 March 2022 to see a shoulder…read moredoctor specialist. I arrived at 4:10pm. BACKGROUND (the past) -- In February 2022, I noticed one evening that my right arm would not move up or to the side without me using my left hand to help. I couldn't shower properly because my right hand is my dominant hand. I basically couldn't lift things well without struggling. As a young person who isn't even 40 years old, this was strange. I hadn't exercised recently or lifted heavy weights so this random right shoulder pain and right arm immobility was weird. I went to Lakewood (Ohio) Urgent Care about 3 days later and spoke to a doctor who hoped that I didn't have a Rotator Cuff tear. A radiologist at Urgent Care took an X-Ray (3 images) that showed that nothing was wrong. The Urgent Care doctor then recommended that I see a shoulder specialist; thus, I arrived at University Hospital. I had to get a new health insurance plan so it was almost a month before I saw a specialist. Now, the present day... STAFF -- The front desk staff were friendly and organized. They gave me paperwork to complete and they took a copy of a CD that I was asked to bring. The CD had a copy of my X-Rays from when I went to Lakewood Urgent Care. UH DOCTOR Michael Karns -- Nice doctor and friendly. My only slight compliant is that I barely spent 5 minutes with the doctor. I spoke more with his assistants and the doctor only spoke with me for about 3 minutes; however, my right arm and shoulder symptoms were gone by the time I arrived at the hospital. The doctor explained to me that the reason for my arm discomfort was maybe inflammation and I didn't need an MRI. He said that my X-Ray results, which I got done in February at Lakewood Urgent Care, were great. I had no bone issues. I told the doctor that the Urgent Care doctor said that an MRI will show whether I have a tissue or muscle tear but Doctor Karns suggested that it will be a waste of time if I got an MRI. I listened to his advice considering that I can now move my arm again. Dr. Karns wanted to subscribe me some inflammation medicine but since I didn't have any arm immobility issues anymore, I declined the medicine. He gave me some physical therapy exercises to do instead. Overall, if I ever need to see a shoulder specialist again, I'll be back but I wish the doctor spent more time accessing my situation. **** - 6/150 total reviews in 2022 - 484 total overall Yelp reviews - Reviewed on 5 March 2022

I would NEVER suggest an appointment with Dr.Ozar... he was very rude, judgmental, and…read moredisrespectful and I never plan on stepping foot in another University Hospital because I can't believe this was one of their doctors. NEVER AGAIN! People have no idea what's going on in other people's lives to judge others and just because he's an elder does NOT give him the right. To be told: "what happened to your weight?" And then give me a stank face while looking at me up and down is INSANELY RUDE! I also had forms for work that I needed filled and the first thing he said when I mentioned it was "three pages? Are you kidding me? If they would've told me that then........." The way he made obvious statements like "you're 24 and you weigh that much? That's not normal and not ok." There are so many other ways you can say this to someone OR maybe just DONT state the obvious as if I don't know how unhealthy it is. Absurd. -"they're going to fire you, why are you even working there if it doesn't seem like you can keep up?" -"there's medication for weight loss but I know you can't afford it." And I wanted to say.. "who the f--- do you think you are?" But I kept my composure because I wanted to leave ASAP. This was the WORST experience I've ever had at a doctor's office, matter of fact, I've gone to worse neighborhoods and have been treated with more kindness and respect there than at this place and at least they had manners and common decency. You couldn't even pay me to choose University Hospital. Never in my life will I ever make the mistake of coming here.

This hospital was very clean and in strict compliance with all current mandated rules. I had an…read moreappointment and did have to check in through a mobile app and then wait for the go ahead text to come on in. Once inside the social distancing was in full effect. Temperature checks were at the guarded entrance. Everything was easy peasy, though. The Breast Health Center has a fabulous team that I would highly recommend, ladies! Overall, I've had a great relationship with UH hospitals.

I am always pleased with my care here! The check ins and scheduling are easy through ZocDoc, and…read morethe reception staff are very personable. They have all services within the building, including blood draws and radiology.

In All the years that I've been going to Cleveland Clinic I've never had a bad doctor or bad…read moreservice! I've lost a few doctors through the years because they were either moving out of state or going to another area. I have one of the best and caring PCP along with her staff members and I have other awesome doctors that are specialists that I've even referred my friends or family members to.

This review is for the massage therapy clinic. When I travel out here, I find it very easy to make…read morean appointment here through Cleveland Clinic's zen wellness facility and meditation gardens for my stress management or pain relief. My most recent visit was partially maintenance and partially due to a pinched nerve that was hindering my ability to sleep. Deb and her relaxing yet effective variety of techniques fixed me right up. Reasonably priced too.

Poor communication about prescriptions. Tried calling and waiting multiple days and ​multiple times…read morebut didn't get a call back until it was the end of the week and I was being scolded for calling.

Not a new building so rooms are small but they do a good job of socially distancing the waiting…read morerooms. Very easy to get lost and the several connected buildings are not well signed so you may have to walk a ways to get to the suite you want. Ask for help early!