We hired Zebra Security and Locksmith to install an intercom system in our home and couldn't be more pleased with the experience. The team was knowledgeable, professional, and genuinely accommodating to our specific needs. Like any project, there were a couple of hiccups along the way -- weather and some logistical challenges -- but they handled everything smoothly and kept us in the loop throughout. At the end of the day, the job got done and we're very happy with the result. Would definitely recommend them. read more

Zebra Lock & Security are the best! They were here yesterday to install a new gate on our store front doctors office on 108th street in Forest Hills. All very professional & personable. I highly recommend this company & will be having them do future work at my house. Thank you so much to Shlomi & Tricia & the skilled technicians. We are very happy & satisfied customers. read more

Late last night I popped onto Yelp looking for a lock repair person as my doorknob fell off my door out of nowhere, so I texted a photo of what happened to my door. I messaged a bunch of different places but they were asking me to call them for a price quote and I didn't know their availability, but Zebra Lock quoted me via Yelp in text within 2-3 minutes and offered me a time slot instantly. This morning at 9:20 AM prompt (as promised) Shlomi (forgive me if I spelled this wrong!) arrived and came to fix my lock. He suspected that the front piece needed to be replaced and brought the piece to be fixed, and did it in under 5 minutes. Here's what was great: - quick fast service - price quoted was price billed - uses only high quality American parts so it doesn't break again - friendly and very kind - extremely skilled locksmith with 15+ years of experience If I ever need another locksmith I'll be calling this place. If only every repair business made things as painless and simple as Zebra Lock and Security. Thank you again! read more

Would highly recommend Zebra. Professional and an expert in the field. Honest quality service; punctual. There was an error in the billing and Sammy immediately refunded the overcharge. Very impressive. Great service. read more

He was AMAZING. The one previous time I used a locksmith, he ended up charging me about twice the original quote and was extremely unfriendly, so I wasn't expecting much. I found this company on Thumbtack, and their rate was the best for what I needed, so I decided to give them a try. Shlomi showed up promptly on time, and he was done changing 2 locks within about 15 minutes. Everything was quick and easy. Also, he was extremely nice. He accidentally quoted me $5 less than the actual price of changing the 2 locks. I was 100% fine paying the extra $5, but he was so nice that he actually only charged me what he originally quoted. This is SOOO different compared to a bunch of other locksmiths who would try to overcharge you by hundreds. Could not recommend more! read more

Shlomi is awesome he really knows his stuff and is detailed oriented. He is professional and he focuses on getting the job done right. I would definitely use him again. read more

Zebra Lock and Security - Shlomi is amazing I have used 2 times already and I will continue to use him because he knows his stuff. Very professional. - Keys & Locksmiths Near Me

Well worth five stars! Very responsive, very pleasant, knowledgeable and reliable. I highly recommend this company!!! read more

Very satisfied and happy with the timely, professional service I received and the fair price I paid for replacing a lock on my front door. The owner, who did the installation suggested I go with a Multilock instead of the Medeco which I had before. read more

Johnny from Zebra was quick to come give us an estimate. He was quick to order the supplies needed for the job. And he was quick to instal. I highly recommend Zebra. Thank you for your work Johnny! read more

Zebra locksmith arrived on time and Sammy was extremely professional. He took the time to completely answer all of my questions regarding a special high security door lock - the MT5. Originally, I was 'certain' I wanted a Medeco restricted key lock, however, after I was explained the mechanics of the MT5 lock, I now believe this is the most secure lock available since keys can ONLY be made by me, with identification & special card - an important factor when having tenants. I also needed a 'sturdy' lock for the built-in wall cluster mailbox, and Sammy installed a GOOD, sturdy mailbox lock. He also tweaked the mail box so it would align properly. This new mailbox lock installed is more secure, is all metal (nothing plastic), and has a key which won't bend as soon as it is used a few times. Lastly - I had an issue w/ a door knob as well & Sammy took the time to explain the differences in the spindle, and I had the doorknob changed out as a result. In short - Sammy left no mess, was very attentive to my many questions, and unequivocally, I would highly recommend him if you need an excellent locksmith as he is the consummate professional. The recommendations he made about the products were spot on and left me feeling confident about the security of the fixtures he changed out for me. As a side note, he also is a recommended locksmith on Amazon.com & also has stellar reviews on amazon's web site as well. After today's visit, I can see why he is so highly recommended. He will not disappoint. read more

Quick service and good price! I called around 9:50am They told me that's will take about 20-25 min until the tech will get there The guy show up after 10 min he ask me for my id to prove that I live here He open the door in two min Good service fast and good prices Thanks read more

Love this place. Sammy is amazing - arrived quickly, upgraded my door lock and even straightened the door out Will always use this place from here on. read more

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This review is long overdue. I called three places for quote and they were the cheapest. The quotation was very details - listed how much each item were charged (I lost my keys and needed a few locks to changed). Although technician didn't arrived on time, it is understandable due to rush hour traffic and the time looking for parking in my area. Very professional and would recommend. read more

I had a good experience with Zebra. He did a good job and was timely.

If the fears that we all have about contractors were compressed into one entity, it would be Zebra Lock and Security. By fears I mean the fear of poor quality of work, excessive untimeliness, and the fear of generally getting ripped off. Zebra is your typical contractor in this sense and you will have to suffer through all of these. I had a new door installed by them. The work is so sloppy, I don't know whether to just drowned in my disappointment or call the Museum of Modern Art to see if they want to feature it in their abstract art section. One time when I was younger I was robbed on the street in Manhattan and that was still a better use of money than giving it to this contractor because at least that was a one time loss. With zebra I'm going to have to pay double now with a real contractor to scrap and redo the entire thing. A lot of people were apparently happy with their work with a 4.5 star Yelp rating. Good for you all. I wish I was one of you guys and could say the same. My recommendation is to stay away. That anxiety you get when you pick up the phone to call a contractor, this is the exact contractor that puts that anxiety there. Think about that. However you can give them a call if you happen to want a door installed that looks like a 2 year old toddler installed it. Also, make sure you have ample vacation days at work because the amount of missed appointments and latenesses you'll experience, all your vacation days from work will be spent at home rescheduling a missed appointment with zebra. If you're reading this, keep searching for a real contractor, you can do better. Hope this helps. read more

They were fast, dependable, nice to deal with and affordable! I would definitely use them again.

This company knows what "customer service" is all about! I am a person that is very thorough and diligent when shopping and researching online. So when I came across Zebra Lock & Security I was hoping for the best. I read their reviews and they provided what I was looking for. I recently moved and I needed to have all the main door locks changed. Mind you it's December, the holiday season. I called and spoke to Sammy. I noticed Sammy's name in most of the reviews, and now I know why. This man was available on Christmas morning! I wasn't expecting that. I mean, like he offered, and I was going to be home anyway. Sammy called me half an hour before the appointment to notify me that he was on his way. He was punctual and kind. He provided me with all the options he had available. I ultimately chose the high end MultiLock because hey... Family is priceless and I wanted to feel safe. As far as price?! Sammy provided me with the Yelp discount deal that is offered here and lowered the price to a reasonable amount. I'm a firm believer in "you get what you pay for". He was informative about the process and cleaned up after himself. Also, I needed an extra set of copies and he shipped them next day at no extra cost. These MultiLock keys aren't cheap either. I also got to speak to Lauren at their office because I needed a spare key for emergencies. I gave her my information and she had Sammy personally deliver it to me, because they made an error in shipping it to me. So, I'm basically getting another free key. Sammy told me if I don't receive the extra key in the mail to let them know and they'll work on something with me. This company is accountable and courteous. I am genuinely satisfied with their service as a whole, and looking forward to working with them in the future... Possibly having them install some other security components. read more

Good company. Very kind and reliable, said they would arrive before 3pm came in at 1pm. our locksmith was named Slomi (forgive my spelling). We had some complication with our door and Due to the fact our door was custom made, Instead of attempting to fixing the door and just get paid and leave. He was very honest and gave us options how to resolve the problem. He had told us it would eventually be broken again within a couple of months or sooner if he were to just put the same lock back on. so he kindly said he was look around for the lock but cannot make any promises if he can find the same one since is a custom made door. We truly appreciated his honesty and kind hearted to go out of his way to look for the lock to fix our door. This wasn't the first time we had used this company, we had called a few years ago and did an amazing job. Thank you for your services!! read more

These guys are great! I was very impressed with their level of professionalism and communication, and their overall skill and expertise. I had several things done on my property, and there were no issues at all. I will use Zebra's services again when needed. Thank you! read more

Extremely professional, fast and excellent service. Got my lock fixed in no time. Highly recommend.

I waited just over half an hour in Astoria, Queens for help to arrive. The contractor was quick and efficient. He did an in-depth check to verify that I lived in the apartment before he went to work, and within minutes I was back inside. An excellent experience. Should I be unfortunate enough to lock myself out of my apartment, again, I know who to call. read more

Bad gate repair job. Broke again less then 2 months. Do not trust their warranty. 2 days late for job repair, did not show on first day. definitely not responsible. Call at you own risk.i had to pay someone else to fix it again. read more

Good company. Called them in Tuesday to update my front door lock, they were available that day but I took a Thursday appointment instead. The locksmith called to tell me he was on his way. He was on time, efficient and cleaned up after himself. The price was just slightly more than what was quoted over the phone. But overall they did a good job. read more

Wow, can't say enough about this service. This is true professionalism. The locksmith showed up promptly, was quick, efficient, and super friendly - as was the man I spoke to on the phone. I called about 7 or 8 locksmiths today, and most of them were charging prices that were highway robbery! Don't waste your time, but instead call Zebra immediately. The cost of the work was actually half of what some of the others wanted to charge!!! I think the most competitive quote I received was still $20 more. Many locksmiths will take advantage of your need for quick service for your security, but not these guys. Look no further! read more

Sammy called me back right away and showed up exactly when he said he would. I told him I thought my lock needed to be replaced and he explained that he could make a simple repair. He was very nice and polite. read more

Our roll down gate broke. Called them. In 45 minutes came and gave an estimate. And fixed same day. Great company to deal with. Highly recommended. read more

After waiting about 10 minutes in the freezing cold Sunday night, they called back to say that they change their mind about coming to help. Originally they told me 20 minute wait. While I was about 5 minutes from their stated office address, their technician was home and too far away! Had to arrange for another locksmith to come and had to wait some more! Who needs Zebra when you cannot depend on 24/7 service???? read more

Locksmith came over very promptly and replaced my faulty lock in 10 minutes. Sammy the locksmith was quick, knowledgable and courteous. No complaints at all. read more

Sammy was our locksmith and was very prompt and professional. He arrived exactly at the time that was stated and worked quickly to change the lock to our new home. We feel safe and secure that our lock was changed by a professional. Would highly recommend Zebra lock and Security! read more

These guys were great. They were on time, quick and explained why the lock we wanted to use wouldn't be good for what we needed. They were able to make us a custom lock using our old multi lock deadbolt so we wouldn't have to get a totally new one. All in all, we'd def use them again! read more