He started a fence/deck job for us in April of 2025, asked for a significantly large deposit for materials and since it was a large build, I understood. They started on the fence and got not even 1/8th of it completed which took MONTHS. Additional months went by and they were very seldomly at our home to work on the projects. He got a little bit more done, and again, asked for another payment that was not listed in the series of payments within the contract we signed. We agreed anyway as he said he was going through some personal things and we were empathetic. We did this a few more times, and after each payment work would basically cease and we wouldn't hear from Zack for weeks, months sometimes, it became very concerning. We would reach out to him and it would take a few times (sometimes days/weeks) before we would hear back, only after we were obviously annoyed and/or angry at the lack of communication and untimeliness of work. We had a couple parties/family get togethers that we wanted the work completed by and he would promise us each time that it would be done for each event. However; it never was. Had we not been very understanding and patient people, we could have escalated the matter but we decided to be patient and understand everyone goes through things. After it was all said and done, our deck and fence were completed almost a year after it was started, with the estimate being within a month. He was hard to reach, except if he was requesting payment and then he wanted it right then. Work was never consistent, his help varied and seemed to have a lot of guys who would start and then be gone within a couple weeks. One of the crew guys told us he wasn't getting paid so he would only spend a couple hours working and then leave. Zack was hardly ever at our home working, always other workers. How it was possible his employee wasn't being compensated was astounding, given the fact we had recently submitted a large payment to Zach. Additionally, each time he asked for payment it was an array of different methods and that was worrisome. We did Venmo a couple times, but to different individuals each time. Nothing about the experience was consistent or felt comfortable. I would not recommend them, I would even warn others from hiring them for any type of work. read more